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Statistics were recently released on the performance of UK central government departments with respect to their handling of freedom of information requests. The latest figures are for the second quarter of 2009. We have been able to use these to calculate the fraction of all requests which are made via mySociety’s freedom of information website WhatDoTheyKnow.com.
- 13.1% of all FOI requests to “Departments of State” in the second quarter of 2009 were made via WhatDoTheyKnow.com. In absolute terms this was 753 out of 5769 requests; this is up from 8.5% in the first quarter of 2009.
- 32.3% of FOI requests to the Home Office (which includes the UKBA and the IPS) were made via WhatDoTheyKnow in the second quarter of 2009. In absolute terms this was 206 out of 638 requests.
- The latest figures show that in twelve of the UK’s twenty-one Departments of State more than 10% of FOI requests were made via WhatDoTheyKnow.
What these statistics mean is that an ever increasing fraction of the information released in response to freedom of information requests is being archived and made publicly available by WhatDoTheyKnow.com. Hopefully this will reduce the number of duplicate requests being submitted and ensure the information released is made available to the widest possible audience which in-turn should increase the chances it is acted on.
Only forty-three central government bodies have their freedom of information performance monitored centrally. This is a tiny fraction of the three thousand or so bodies currently listed by WhatDoTheyKnow.
Raw Data
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On Saturday John Cross and Richard Taylor, two volunteers who work on mySociety’s freedom of information website WhatDoTheyKnow.com, gave a workshop on FOI to a meeting of activists from Republic, an organisation which campaigns for an elected head of state in the UK.
mySociety and WhatDoTheyKnow are non-partisan and don’t get involved in campaigning except in specific areas relating to openness and transparency. That said, members of the WhatDoTheyKnow team are be happy to consider invitations from any groups wishing to hold a workshop discussing freedom of information.
Many of those present at Saturday’s event were active campaigners on a wide range of subjects ranging from human rights to fair trade as well as having an interest in constitutional reform. The FOI workshop was oversubscribed with the majority of those present at the event deciding to attend the session. Unlike a previous workshop held at OpenTech where most attendees had made an FOI request themselves prior to the event, at this workshop all but one had not done so.
The Royals and FOI
Given the audience, the status of the royals with respect to FOI was particularly pertinent. The FOI act exempts information if it relates to: “communications with Her Majesty, with other members of the Royal Family or with the Royal Household, or the conferring by the Crown of any honour or dignity”. This exemption does not apply though if it is determined that it is in the public interest for the information to be released. The requirement for this public interest test is under threat as the Prime Minister has been moving to strengthen the restrictions on releasing information related to the Royal family. On the 10th of June 2009 in a speech to Parliament on Constitutional Renewal Gordon Brown said:…we have considered the need to strengthen protection for particularly sensitive material, and there will be protection of royal family and Cabinet papers as part of strictly limited exemptions.
Following that speech BBC journalist Martin Rosenbaum obtained a statement from the Ministry of Justice clarifying that in practice what Gordon Brown’s words meant was:
… the relevant exemption in the Freedom of Information Act will be made absolute for information relating to communications with the Royal Household that is less than 20 years’ old.
In FOI jargon an “absolute exemption” is one not subject to a public interest test.
Even with the law as it stands it is not easy to obtain information on how the royals are, or are attempting to, influence government. For example John Cross has asked the Ministry of Justice to supply him with copies of correspondence they had received from the Queen and Prince of Wales. They rejected his request on the grounds that the public interest in non-disclosure exceeded the public interested in disclosure; as well as suggesting exemptions relating to “information provided in confidence” and “personal information” also applied.
The Royal Household’s position on FOI
The Royal Household is not subject to the freedom of information act; though it has made a statement on the subject saying:Despite its exemption from the FOI Acts, the Royal Household’s policy is to provide information as freely as possible in other areas, and to account openly for its use of public money.
WhatDoTheyKnow’s policy is to include such organisations which have indicated they are willing to voluntarily comply with the act to the site. While we list The Royal Household, at the time of writing no-one has yet used the facility to request information.
Using WhatDoTheyKnow for Campaigning
While we stress the importance of keeping freedom of information requests focused, FOI is a powerful tool for campaigners. We were asked if it would be possible for a group like Republic to set up an account on WhatDoTheyKnow for their campaign? The answer to this is: “Yes! – WhatDoTheyKnow wants to encourage groups to use the site”. The information commissioner has confirmed that it is acceptable to use the name of a “corporate body” when making a FOI request, that’s a broad term which encompasses many organisations, groups and charities.Republic themselves use FOI extensively and often generate major national news stories as a result of responses to their requests. They want to be able to either offer journalists exclusive stories or write a press release based on information released. They can’t do this if the story gets out first via WhatDoTheyKnow so would be interested in an ability to make requests initially in private. mySociety and WhatDoTheyKnow have been considering an option for journalists to be able to make hidden requests via the site. Such a feature could potentially generate an income stream for the site as well as encourage a greater proportion of FOI requests to be made via it. Once the article had been published then the FOI correspondence could be opened up to the public providing access to the source material backing up the story.
As well as meeting those who use, or might want to use, the site to make requests WhatDoTheyKnow also wants to engage positively with public authorities; we see them as important users of our service too. Developer Francis Irving represented the site at the FOI Live conference for information professionals in June and will be speaking at the Freedom of Information Scotland conference in December.
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The volunteer team behind our Freedom of Information (FOI) site WhatDoTheyKnow.com, has used statistics released by the Ministry of Justice to discover the proportion of all FOI requests being made via the site.
They found that in the first quarter of 2009, 8.5% of all requests made to central government departments were made using WhatDoTheyKnow. In absolute terms that was 514 of 6019 requests.
The breakdown by department is given in the below table. Notably, one in five FOI requests to the Home Office (122 of 643) were made via WhatDoTheyKnow.
WDTK = WhatDoTheyKnow; Source for total FOI request statistics : Statistics for Q1 2009 (released on the 25th of June 2009); Extended table covering all monitored bodies available.
The Ministry of Justice only monitors, and provides statistics on, 44 bodies’ compliance with the Freedom of Information Act; WhatDoTheyKnow currently lists 2910. We cover a wide range of local bodies including Primary Care Trusts, Local Councils and the Police. There is no national monitoring of how many FOI requests are made to such bodies, or how well they perform when responding to requests.
If you want to see such performance statistics, please help categorise more of the responses made via the site. It can be quite addictive!
Thanks to Richard Taylor for doing this research – see his blog post for some more details, including some information about Scotland.
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Richard Pope has been redesigning mySociety’s biggest site TheyWorkForYou.com for a couple of months.
He’s done a heroic job, as has Matthew with his epic import of Hansard data from 1935 onwards. TheyWorkForYou is a much better site for their combined work recently. We’ll be writing more on the historic stuff soon.
There are a few things I’d like from you as a member of the mySociety community:
1. Please say a big thanks to Richard. This was not an easy or relaxing task at all, and he’s done it brilliantly. Just check a Lords debate to see the attention to detail. We are a very lucky organisation to have him, as he’s always in demand.
2. Please give some constructive criticism on how it could be even better (please note, focussing on design here, we already have a load of feature priorities to deliver).
3. Anyone who could help supply a redesigned logo, or some nicely processed parliamentary-themed artwork to sit in the background grey-boxes on the homepage would be doing a very Good Deed for mySociety.
And lastly, please do pledge to become a TheyWorkForYou Patron, so we can keep doing things like this in the future!
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- ‘Comfortable Research’ by Joel Bedford (Creative Commons)
I (Tom, mySociety’s director) am planning to write a book over the next 6-12 months, which I hope will set out a mySocietyish vision for practical steps to a better democracy in the UK.
As I’ve got a lot of day to day mySociety-running to do, there’s no way I can take the time needed to do all the primary research for such a project myself. So this post is a job advert for an internship to help me with this project.
An ideal intern would have roughly this skillset:
- Experience as a researcher, preferably in history or politics
- A pretty good understanding of the Internet
- Great telephone skills for wheedling information out of people who need sweet talking
- Good information organising skills, to keep everything found in a nice, easy to use way
- Able to put in at least 2 days a week for at least two months, starting ASAP.
- A willingness to work with other researcher(s)
I’m not snobbish about academic qualifications, or even about type of training or degree, but I do need proof a candidate knows how to get off their own arse to find out interesting things. I’m also easy about age and location. If you know a smart 50-something investment banker who’s just been laid off, I’d be happy to talk to them.
It is an internship, not a paid job, although as with all mySociety volunteering posts it comes with free food, a chance to sleep on Francis’ sofa, the likelihood of meeting lots of fascinating and well connected people, plus all sorts of other perks (TBD).
If you know anyone who might be interested, please send them the link to this post. And even if you don’t, suggestions for how to spread the word about this ad are very welcome.
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Score - 9.5: Across Loch Ericht to Sron a Chlaonaidh (by Geoff White on Geograph)
Harry Metcalfe and co have been working for us recently to build a new mini-site, ScenicOrNot.
The goal of ScenicOrNot is to be a gentle-ambling sort of quasi game that’s just compelling enough to keep clicking on, just in case the next picture is the dream valley in which you wish to be buried.
mySociety’s obviously not in the business of building games for their own sake, though. This is another crowdsourcing experiment to solve a specific problem – we need a scenicness map of the UK for a major upcoming mySociety project, and there ain’t one to be had any other way, for love or money.
So if you like mySociety, or just want to ogle the best and worst of this Island, please have a play.
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From one extreme to another – the diversity among mySociety’s volunteers is most fascinating. You may, or may not, have read one of my previous blog posts on Tim Morley, a volunteer responsible for the day to day running of pledgebank.com. If you have, you will know that he is a primary school language teacher who is making a massive contribution towards keeping that site going.It may be difficult to believe, and mySociety is ever so grateful for it, but there are actually other volunteers out there who are just as dedicated. One of them are Amandeep Rehlon – Treasurer as well as Trustee of UKCOD and Director of mySociety.
Having a background in accounting and finance Amandeep is responsible for, among other things, VAT returns, annual accounts and paying staff. We all know that money makes the world go around, so quite a lot of responsibility there.
As dealing with finances at mySociety is not enough, he also does it in his “real” job working for the Bank of England. As he puts it himself, being based in the Financial Stability area he has been ‘ahem, rather busy in the last year or so’. Yeah, I can imagine!
Amandeep originally got involved with mySociety in late 2005 as he was seen as a suitable replacement for Tom Loosemore, the previous Treasurer who left to due to family commitments. Three years or so later, he’s still around because he thinks ‘mySociety’s sites make the world a better place’ and (as with Tim Morley) he likes the people that he works with. Very encouraging to read that he also knows a lot of people who are using mySociety’s services in their day jobs – we would like to hear more of that!
When he has some spare time (not sure when that would be but there you go) he plays hockey, read, listen to music (including lots of gigs) and eat too much chocolate – ‘especially from James’s chocolate shop’. Sounds like a full on life, but fortunately with a bit of fun in between.
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Heard the song ‘We Built this City (on rock and roll)’ by Starship? No? Not to worry, I am just trying to draw parallels with how mySociety.org is organised and managed. You may not have realised, but a good sized chunk of the work that we do is actually carried out by volunteers, that includes everything from translating a single page to full website development
In other words, volunteers make our organisation tick and thought it about time that we shed some light on who they are and what they do. First out being subject to closer scrutiny is Tim Morley who looks after the everyday running of PledgeBank.com.
Tim has been volunteering for mySociety.org since 2005. Having heard about us through an article in the Guardian, he started out by translating content to Esperanto, and has through the years progressed to his current role.
Being a trained primary school language teacher, Tim estimates that he spends anything from five minutes to 3-4 hours a day on his volunteering work depending on how much there is to do. Task varies from helping users with technical queries to help out organising events.
Challenge was an initial motivating factor in deciding to start volunteering. He could also see the benefit of PledgeBank.com as a tool for the Esperanto speaking community, to help and encourage people to organise happenings in what is a very widely- and thinly-spread group. Three years later what keeps him going are the people involved with mySociety.org, the fact that he’s impressed with other things that we are doing and is proud to be associated with our organisation. Making a contribution and taking PledgeBank.com forward still feels important.
If you are interested in volunteering for mySociety.org don’t hesitate to get in touch. As can be seen above, Tim is a highly involved volunteer. But all contributions to the running of our organisation are appreciated so don’t let him put you off. :-)) Further info on some of our other volunteers is in the pipeline if you are looking for inspiration on how you can help out.
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Super WhatDoTheyKnow volunteer John Cross has made an interesting petition about Freedom of Information and publicly owned companies
“We the undersigned petition the Prime Minister to support a change to the law to make companies owned two thirds or more by public authorities subject to the Freedom of Information Act 2000.”
The petition goes on to explain (in more details at the bottom right of the petition page) that the situation is quite comical at the moment. If a company is owned by one local authority, then it is subject to FOI, but if it is jointly owned by two then it isn’t. This makes little sense, and it is also very important, as private companies owned by authorities often do important work.
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Obviously it’s always great when any paper gives mySociety coverage – it helps get the word about our services out and helps more people get things done that help their lives.
However, today’s look at mySociety’s 5 years in the Guardian makes a few claims I think it’s important to challenge, so instead of writing to the readers editor I thought I’d just seize the power of Citizen Media(TM) to note them here.
First, has the No10 petitions site had “little notable impact” on government policy? Given that that project appears almost single handedly to have bounced Parliament into developing an online petitioning system and devoting debate time to major petitions, I’d say that it certainly has had some impact. But there is indeed a bigger problem of pointing at No10 petitions and going “That one changed policy.” It’s a problem of two halves: scale, and deniability. Governments almost never acknowledge that they were forced into anything, ever. Policy announcements are almost always framed as if the right course of action was being followed all along. So apart from the fact that I don’t know how one could possibly assess the impacts of so many thousands of petitions without a huge research project, I would expect that even those that do have in impact will still usually be denied by the government, even when shifting policy. I would encourage No10 and the whole of Government to take a look at directly challenging this culture, and employ someone whose job it is to find out which petitions are having an impact, and shout about them in plain English.
Second, the majority of mySociety’s sites are programmed by staff and contractors, not volunteers. The volunteers are super-essential to mySociety running every day, but the sheer size of some of our projects makes it unlikely a volunteer could have built them without giving up their day job for many months. This needs mentioning to explain why it matters if our finances are precarious!
Next – do councils find FixMyStreet an irritation or an asset? Well, last time we did a count a few weeks ago, we had 4 complaining emails from councils, and 62 supportive ones, with several linking directly to us. As for the Customer Relationship Management at councils, we’d be delighted to send reports straight into their databases without going via email first, it’s just that only one council has set up such an interface so far. I hope that FixMyStreet can put pressure on councils and their suppliers to build a small number of standardised interfaces for the good of everyone. And yes, we are building FixMyStreet for iPhone and Android, and I’m happy to talk to anyone who wants to build UIs for any other phones.
There – hope that doesn’t come across as too ungrateful to Michael Cross et al. See you at the next birthday party, I hope!
Update: I also meant to mention that I’ve never been a ‘Downing Street Insider’. I was a junior civil servant in the Prime Minister’s Strategy Unit, which is not in Downing Street and more loosely affiliated than the name might suggest.
