A couple of weeks ago we hosted the fifth edition of our research conference The Impacts of Civic Technology Conference (TICTeC) in Paris, in association with the OECD at their beautiful conference centre.
It was the biggest TICTeC event yet – we were thrilled to bring together 200 leaders in the field from 29 countries to take stock of the civic technology research landscape and to discuss what works and what doesn’t when it comes to using technology for social good.
76 speakers from 14 countries covered topics such as: fighting ‘platform populists’; investing in the future of civic tech; learning from setbacks; the impacts of civic tech in Latin America; civic tech’s role as a response to the ‘gilets jaunes’; the opportunities and limitations of participatory budgeting; empowering women through civic tech; working with governments on civic tech; and the state of open data across the world. And many, many more.
Thank you to everyone involved for sharing your experiences and research.
If you weren’t able to attend (or indeed if you’d like to experience it all again), do check out the TICTeC 2019 web page to see videos of key conference sessions, photos, and slides where available.
As a taster, here’s an overview of the whole event… in just two minutes:
Thank you again to Google, Luminate, OECD and the MacArthur Foundation for supporting TICTeC. We’ll keep you all posted on next year’s event over on the research mailing list and on the TICTeC Google Group.
Every year, our Impacts of Civic Technology conference TICTeC increases, in both size and ambition.
The event in Paris last week — the fifth annual TICTeC — was a total sell-out despite having a larger capacity than in previous years. At times the schedule featured an unprecedented four simultaneous tracks, giving delegates more to choose from but also perhaps, making those decisions a little more difficult.
And while we’ve naturally always striven to be as diverse and inclusive as possible, it was also the first TICTeC where female speakers outnumbered male ones. There were 76 speakers from 14 different countries. Of these, 39 were women. Delegates came from 29 nations around the world (frustratingly, as always, some of our speakers had their visas turned down, which is not only disappointing in terms of the event’s overall diversity, but also means we don’t get to hear the view from those particular corners of the world).
Thanks are due
Thanks to our hosts the OECD, we were able to enjoy state of the art conference rooms, and spaces within a château that came complete with their own chandeliers. Within these gilded walls we heard from a diverse range of speakers, engaged in debates and found commonalities across our work in Civic Tech.
It’s always so gratifying to hear directly from the practitioners, academics and funders who can share their real-world experiences: thank you so much to everyone who spoke or ran a session.
Thank you also to the MacArthur Foundation for providing travel grants to some attendees.
Relive the highlights
Doubtless everyone will have come away with their own set of memorable moments, but for now you can watch the three sessions that we live- streamed, which are still available to view on YouTube:
Keynote Alessandra Orofino opened the conference with a truly inspiring presentation about tackling ‘platform politicians’ of the far right, something she’s had plenty of practice with through Nossas, the organisation she founded in Latin America. Sounding a very welcome note of optimism, Alessandra assured us that “the next generation will save democracy if we let them”. You can watch the whole session on YouTube and we highly recommend that you do: we knew it had been a hit when even the cameraman was moved.
Yearly condensed shot of inspiration just started! #TICTeC keynote speech describing positive reinforcement methodologies for activism and participation. Full of hope! Thanks to Alessandra Orofino – @Meu_Rio #Nossas pic.twitter.com/n9PjnOkX1a
— Matthieu Bosquet (@cognithive) March 19, 2019
In the French Context session, we were given a great overview of France’s very timely hopes for Civic Tech, including participatory budgeting and citizen decision-making. Deputy Mayor of Paris Pauline Véron, Paula Forteza MP and Tatiana de Feraudy from Decider ensemble spoke very convincingly about how the time is ripe for more collaborative, open democracy: as Paula noted, when she first invited us to bring TICTeC to Paris, none of us had any idea that it would be such a timely event — but with the rise of the gilets jaunes and the Grand Débat National put in place by Macron as a way for everyone to have their say in decisions around four major areas including Democracy and Citizenship, it could hardly have been more relevant. See the whole conversation here.
Our day two keynote was James Anderson from Bloomberg Philanthropies, who ran through several examples of local governments grasping the reins and making innovative, imaginative decisions against a ‘crisis of legitimacy that is unprecedented within our generation’. He also reminded us of the ‘huge power in calling out a status quo that isn’t giving us the results we want’; there was lots lots more to interest anyone who’s wondering how we can solve the democratic issues of our time; catch it all by watching the livestream of the session here.
The Civic team at Facebook have been guests at every TICTeC since the 2016 event in Barcelona: they’re always keen to report on the ways in which they are using the platform’s enormous reach in order to increase democratic engagement; and because it helps complete a rounded picture of the Civic Tech world, we welcome the opportunity to hear from a tech giant. This year, Director of Product Management Samidh Chakrabarti, Data Scientist Monica Lee and Product Manager Antonia Woodford detailed the tools, systems and increased staffing they put in place to counteract abuse and disinformation during the US midterm elections. At Facebook’s request, this session was not videoed, but it was much tweeted.
— James Cronin (@jamescronin) March 20, 2019
Also unforgettable was the reception we were given at the French National Assembly: thanks very much to Paula Forteza and her team for hosting us there and giving us this special opportunity to see inside France’s ‘lower house’, where Mounir Mahjoubi, Secretary of State for Digital Affairs, gave TICTeC attendees a fulsome welcome and outlined their vision for Civic Tech in the tricky political climate that France is currently facing. He echoed Paula’s words from her earlier presentation at TICTeC, saying that while previously they were delighted if a few thousand citizens took part in their consultations, they are now overwhelmed by the take-up of millions who want to have their voices heard. Digital democracy is certainly having its moment.
After a day discussing how tech can help democracy, Mounir Mahjoubi, France’s Secretary of State for digital affairs, tells a room full of activists and tech people: “We are at a new moment. People expect to be listened to. And maybe there are new ways to listen to them.” #TICTeC pic.twitter.com/7XF6SjsW0I
— Hazel Sheffield (@hazelsheffield) March 19, 2019
We’ll be adding videos of several more sessions as soon as they’ve been edited, as well as photos and slides from as many presentations as possible. There are several ways to make sure you’re informed when they’re ready to view: watch our Twitter stream, sign up to our newsletter, or just check the TICTeC website for the latest updates. If it’s just the videos that you’re interested in, you can also subscribe to our YouTube channel.
As we speak, several excitable members of the mySociety team are on their way to TICTeC 2019 via the channel tunnel. We’re so looking forward to catching up with the Civic Tech community and hearing all about the research you’ve conducted since last year.
Whether it’s your first time at TICTeC or you’re returning, we know there will be much to enjoy. We’re especially eager to hear the view from France’s Civic Tech movement. Speakers will include our hosts at OECD; MP Paula Forteza; Secretary of State for the Digital Sector Mounir Majoubi; and Pauline Véron, Deputy Mayor of Paris.
We’ve shouted a lot about our two keynotes, Alessandra Orofino of Nossas and James Anderson of Bloomberg Philanthropies: if you need a refresher on their inspirational backgrounds, follow those links to read the relevant posts. But there is plenty more to engage you, too.
This year we’ve noted strong themes coming through in the selected sessions, including the potential for Civic Tech to tackle political polarisation, fake news and civil unrest; women in Civic Tech; and the impacts/practicalities of participatory budgeting, among many, many other strands. You can see the full rundown via our Twitter feed, which we’ve been using to trail every session over the last couple of weeks.
If you’re now kicking yourself because you can’t make it, do watch out for our live streaming of key presentations. You’ll be able to see these on YouTube. If you’re a YouTube user, you can visit the links listed below now, and click the ‘set reminder’ grey button so that you’ll receive a nudge to watch:
Or if you’re more habitually on Facebook, we’ve also listed ‘events’: follow these to make sure you receive a reminder before we go live (they’ll remind you to go to the YouTube link, where the actual streaming will be taking place):
- Keynote, Alessandra Orofino, 10:30 – 11:15 am Tues 19 March. YouTube stream here. Facebook event here.
- The French context (Tatiana de Feraudy, Paula Forteza MP, Pauline Véron, Deputy Mayor of Paris), 16:30 – 17:45 Tues 19 March. YouTube stream here. Facebook event here.
- Keynote 2, James Anderson, 12:15 – 13:00 Weds 20 March. YouTube stream here. Facebook event here.
No need to fret if you can’t make the livestreams, either. As always, we’ll also be posting permanent videos of all the main presentations, along with slides and photos as soon as we can after the event.
And for now, on y va!
We’ve just shared the schedule for our Impacts of Civic Technology conference, TICTeC, and in all honesty? We’re excited.
It’s almost complete, but we’ll be adding a few more details of additional sessions once they’re confirmed. We’re also expecting a number of side events to spring up, too. Yes, that’s right, TICTeC has grown a fringe!
TICTeC has been growing in momentum since its beginnings in 2014. This year, once again, thanks to a higher number of submissions than ever — and the increasing quality of those submissions — you’ll experience an unsurpassed line-up of speakers, each with deep insights into the field.
Tickets are going faster than ever before: more than half of them are sold already, and and we expect to sell out well before the event, so don’t delay if you’re hoping to join us in Paris: register now.
Each day will kick off with an inspiring presentation from a standout practitioner that has brought significant change through Civic Tech projects.
On day one Alessandra Orofino, founder of Nossas, will speak about her project to empower citizens throughout Latin America; day two begins with Bloomberg Philanthropies’ James Anderson explaining how a global network of mayors are sharing technologies to improve cities worldwide.
As always, TICTeC examines projects from across the Civic Tech field; but each year, certain themes emerge that reflect the current preoccupations of society more broadly.
The French experience
Thanks to generous support from the OECD, our venue is the beautiful OECD Headquarters & Conference Centre in Paris. It’s fitting that, during the two days, we’ll hear a lot from those making a difference in the French context.
Speakers include Pauline Véron, Deputy Mayor of Paris and member of the Socialiste party; Paula Forteza, MP with En Marche! and Tatiana de Feraudy from Décider ensemble.
They’ll be not only giving us a good overview of Civic Tech in France, but also looking at how digital democracy might be the key to the issues raised by the Gilets Jaunes uprising.
The wisdom of crowds
As concepts such as Participatory Budgeting reach maturity, we can now stand back and assess what works well and what doesn’t, when you turn to the citizenry for decision-making.
Theo Bass from Nesta in the UK will examine online deliberation tools; Benjamin Snow from Germany’s Civocracy will give an honest look at what you can do when citizen consultation tools launch with a sizzle rather than a bang. Thanks to Reboot‘s Panthea Lee and Gil Pradeau from the University of Westminster, we’ll get a look at Participatory Budgeting in both the US and France.
Extremism, and its spread via digital means, are of course of huge concern across many different countries.
We’ll hear from the USA’s National Democratic Institute on how Civic Tech might tackle political polarisation; and from the UK’s Full Fact on how machine learning can simplify the factchecker’s job. Marko Skoric from Hong Kong will examine whether blocking, filtering and unfriending on social media actually adds to division.
This very current concern is sure to be in evidence right across many of the other sessions, too.
The urban experience
Taking a cue from James’ keynote, we’ll see many examinations of Civic Tech in the city, from Jose Alberto Gomez of Mexico on better mobile apps for fault reporting; to analyses of Civic Tech in diverse urban areas from the Centre for Conflict and Participation Studies in Italy. And our hosts OECD will be presenting the concept of an urban barometer.
Impactful Civic Tech projects
Luminate are one of several participants in a panel which examines Civic Tech in Latin America for a wider understanding of applicable insights. Jasmina Haynes from Integrity Action in the UK will present the Nepalse experience on how to check whether grants are doing everything the funders hoped they would. And several more sessions will have an emphasis on ensuring initiatives are impactful.
With three to four tracks running each day, there’s plenty to choose from — including a look at the issues that arise in long-running Civic Tech projects, by mySociety’s own developer Matthew Somerville — so make sure to have a browse through the schedule for a full picture of what to expect.
And then, we can’t stress this enough: book your ticket, or you might be too late.
When you realise that borrowing ideas is not a sign of weakness, but as Bloomberg Philanthropies‘ James Anderson puts it ‘a badge of honour’, you can really maximise the benefits for cities — and their citizens — around the world.
That’s the thinking behind the Government Innovation programs James heads up: despite the diversity of the world’s cities, it’s undeniable that they are facing many of the same problems, from climate change to low civic participation, from pollution to health issues.
If a scheme in one city is driving forward sustainability, growth or efficiency, why expect others to reinvent the wheel hundreds of times? It makes perfect sense to pass on the findings about what works and what doesn’t to other cities facing similar issues.
Among other initiatives, James is responsible for forging a global network of mayors in 290 cities across 25 countries, to share knowledge and technology around areas as diverse as bike-sharing schemes, measures against childhood obesity and urban sprawl, tackling corruption, encouraging recycling, and many many more.
You can tap into Bloomberg Philanthropies’ vision and James’ own hands-on experience by coming to our conference on the impacts of civic technology, TICTeC. James is the second of our keynote speakers (see Alessandro Orofino, our other keynote here), and we know that he’ll be offering inspirational and tangible takeaways from a perspective that’s highly relevant for our times.
Make sure you don’t miss out: book your ticket to TICTeC now.
Need a bit of inspiration in these turbulent political times? You’ll get it in spades from ‘urban activist’ Alessandra Orofino, the first of our confirmed keynote speakers for TICTeC 2019.
Founder of Meu Rio (My Rio), Alessandra hasn’t just brought about change herself; she first gave 160,000 residents in her native city of Rio de Janeiro the power to do it for themselves, with an array of digital tools that facilitate campaigns, civic engagement and participation, and then went on to found the even more ambitious Nossas to unroll similar initiatives across several other Brazilian cities.
Each calls itself a network of inclusion for a more democratic, inclusive and sustainable city, allowing people to organise around causes and places they care about. The vast majority of its members are in their twenties — as is Alessandra herself.
At mySociety, we talk a lot about giving people the tools they need to be active citizens, and Nossas is a shining example of what you can achieve on that front. Stacy Donahue of Luminate — the philanthropic organisation supporting technology that empowers people and institutions to build just and fair societies — thinks so too, calling Alessandra an inspiring role model amongst investees.
Meu Rio saw early successes such as preventing a school from being replaced by a carpark for the World Cup; and the introduction of a new missing persons system for the police, to deal with a chronic lack of information around a major issue for the city. Now, similar breakthroughs are being made on a regular basis by its sister organisations under the Nossas banner.
If this can be done for cities as large and diverse as Rio de Janeiro, Recife, Porto Alegre and São Paulo, then why not everywhere? Book your ticket for TICTeC now, and learn what it will take to empower citizens in your own locality — directly from one who has done it herself.
Thanks to the kind support of FutureGov, we have a set number of sponsored places for public sector attendees — at no cost. If you work in the public sector and can commit to attending please choose the ‘Public Sector Sponsored Tickets’ option on Eventbrite.
With a heady blend of innovators from within government, and external practitioners who are driving social change, TICTeC Local is going to be like nothing we’ve ever seen before in the sector.
We’ve already announced many of the speakers, including Paul Maltby, Chief Digital Officer at the Ministry for Housing Communities and Local Government, and Beatrice Karol Burks, Director at Futuregov.
Now here are a few more of the movers and shakers who’ll be inspiring you:
Chief Digital Officer for London
Theo is London’s first Chief Digital Officer. His job is to transform the capital into the world’s smartest city, and to make public services more accessible, efficient and responsive to the needs of Londoners.
Previously with Camden council, Theo was credited with bringing it the title of ‘leading digital borough’ thanks to its use of public data; he has also worked at GovTech accelerator Public Group.
Head of Local Digital Collaboration Unit, Ministry of Housing, Communities and Local Government
Leading this relatively new unit, Linda aims to disrupt the local government IT market and stimulate the move towards interoperability standards for local services. She has a background with Government Digital Service and was also the founder of Thinking Development, an NGO created in response to Haiti’s 2010 earthquake.
Deputy CEO and digital transformation lead, Wigan Council
Advocating ‘digital by default’ strategies wherever possible, Alison is widely seen as the reason Wigan council was named as LGC Digital Council of the year; she’s known for embracing cutting-edge technologies in the pursuit of better public services, and happily collaborates with other authorities to help everyone innovate for good.
Director of Government Innovation, Nesta
Eddie works with city data analytics, behavioural insights, digital government, collaborative platforms and digital democracy for Nesta, the global innovation foundation. He is an advocate of government and public sector organisations making smarter use of people, data and technology to deliver more and better with less.
Co-founder & managing director at Snook
Innovating through research, strategy, design and delivery, Snook only works on projects that will have a meaningful impact on society. That’s led them into designing tech for fishermen, domestic abuse survivors, cyclists and plenty more. Sarah was awarded a Google Fellowship for her work in technology and democratic innovation and named as one of Good magazine’s 100 extraordinary individuals tackling global issues in creative ways.
Research, Engagement and Communities Team Lead, The Engine Room
Zara has worked in over twenty countries in the field of information accessibility and data use among civil society. Now, with social change NGO The Engine Room, she works with communities and organisations to help understand how new uses of data can responsibly strengthen their work.
Strategic Head: Policy & Information Services, Stockport Council
Stockport Council is working, under the banner of the Digital Stockport project, to improve the customer experience through the use of online technologies. Steve leads organisational and place-based strategy, and the Digital by Design programme. He sits on the @GMCADigital Steering Group and is prototyping a Greater Manchester Office of Data Analytics.
Lead Consultant, Shaping Cloud
Defining the use of cloud within central and local government to re-imagine the way services are delivered, Shaping Cloud informs and advises on digital transformation. Helen brings prior experience as a CIO and Director in the public sector.
Open Data Manchester
Open Data Manchester is an association for people who are interested in realising the potential of data to benefit citizens, business and public bodies. Previously with FutureEverything, Julian led the Open Data Cities programme, bringing about a change in the way that public bodies within Greater Manchester use data.
IF helps organisations to earn the trust of their users when it comes to data, advising on design and security, and always with a focus on ethical practice.
As IF’s inhouse designer, Maria is well-placed to explain how good design can play a critical part in this mission.
Founder & CEO, Shift
Shift is an award-winning charity, designing products and building social ventures for social change. Nick was named one of Britain’s 50 New Radicals by The Observer and NESTA and is a board member of the Centre for the Acceleration of Social Technology.
Don’t miss TICTeC Local
There’s more information about TICTeC Local on the main TICTeC website.
Tuesday 6 November sees the first ever TICTeC Local, a one day conference examining Civic Tech at the cutting edge of local government.
mySociety’s annual TICTeC conference has already established itself as the must-attend event for the Civic Tech community. Now TICTeC Local promises the same opportunities for learning, networking and take-home lessons — for Local Government. If you have an interest in how technology is changing the ways citizens interact with councils and city governments, this conference is for you.
Where Civic Tech meets Local Government
The schedule is shaping up nicely for a full day of commentary and presentations from inspiring thinkers.
They are a blend of hands-on Civic Tech practitioners, and representatives from the authorities, both in the UK and abroad, who are transforming local services at the grassroots level.
Here’s a run-down of the speakers confirmed so far.
Chief Digital Officer, Ministry for Housing Communities and Local Government
As Director of Data at the Government Digital Service (GDS), Paul led a cross-government programme designed to improve the way government approaches, uses and handles data. He’s now brought his insights to Local Government, as CDO at MHCLG. No-one is better placed to give us the ‘state of the nation’ when it comes to how digital technologies can transform citizen-government interactions.
Head of Democracy, Kirklees Council
Carl is known for innovative approaches to service delivery, citizen engagement and governance. His passion for local democracy is demonstrated by his role in establishing Notwestminster, a national network where people can share ideas for improving local democracy.
José María Becerra González
Consul project, Madrid City Council
Consul is a free citizen participation tool which fosters transparency and democracy in local government. It’s being used in 18 countries around the world to give citizens a say in the decisions that shape their communities.
Data and Information Systems Technical Architect, Lincolnshire County Council
Lincolnshire Council are the latest to integrate with fault-reporting service FixMyStreet, as part of a council-wide strategy to shift to digital.
From Civic Tech
Anthony Zacharzewski and Michelle Brook
The Democratic Society
The Democratic Society (Demsoc) works for more and better democracy, helping governments that want to involve citizens in decision-making to be transparent, open and welcoming of participation. Anthony founded DemSoc in 2006 after 14 years in strategic roles in UK central and local government; and as Managing Director, Michelle leads on the organisation’s research projects.
Beatrice Karol Burks
Studio Director, FutureGov
FutureGov seeks to reform public services by supporting organisations through digital transformation and service design. Over the past ten years, they’ve helped more than 100 local and national authorities over four continents think differently about public services.
Co-founder, New Citizenship Project
Jon co-founded this social innovation lab in 2014, to help catalyse the shift to a more participatory society. The New Citizenship Project works with all types of organisations to engage people as citizens, working with tools as varied as documentary films to setting up new social enterprises.
Ex of Government Digital Service and City Hall London where she established The London Data Store, Emer is now helping to build The Federation, an open community of digital businesses & innovators, built on co-operative values, in the heart of Manchester.
Don’t miss TICTeC Local
There’s more information about TICTeC Local on the main TICTeC website.
We’re delighted to be hosting the first TICTeC Local conference in Manchester on 6th November 2018.
TICTeC Local is a spinoff from our global The Impacts of Civic Technology Conference, which is now in its fifth successful year.
This event will narrow the lens, focusing on where and how civic tech connects with and impacts Local Government, rather than the international focus we have with our global TICTeC events.
We’ll be examining what works and why, the challenges and ethical decisions involved in using civic tech and how these initiatives can be replicated by local authorities around the UK.
We’ll hear from many local authorities and civic tech practitioners in the UK and further afield who are leading the way on using technology to improve civic participation, streamline citizen interaction with public bodies, and create efficiencies in civic budgets.
If you work in or around the local authority or local public institution space, and have an interest in using digital tools, then do come and join us in Manchester.
You will leave inspired by some of our showcased projects, you’ll have a better understanding of the most effective digital tools, and you’ll have met interesting people who are on a similar journey, or who might be able to help you in developing your digital capacity in the future.
We’ll be announcing speakers and contributors over the next couple of weeks.
We’re delighted to announce that TICTeC 2019, our fifth conference on the Impacts of Civic Technology, will be in Paris on 19 and 20 March 2019.
Stick that in your diaries now, we’d love for you to join us.
TICTeC is an annual milestone in the Civic Tech world, bringing together researchers, practitioners, and all those with an interest in how technology is changing the way we engage with society.
Primarily, the goal of TICTeC is to promote and share rigorous and meaningful research into civic technologies and digital democracy around the world. The conference facilitates discussion and networking amongst individuals and groups to find real-world solutions through sharing evidence of impact, and (importantly) evidence of what doesn’t work.
Call for Papers now open
If you’d like to give a presentation or run a workshop at TICTeC 2019, please submit your proposals now. You have until Friday 11th January 2019.
For the last two years TICTeC has sold out – so make sure you get tickets early. Early bird tickets provide a significant discount, so it’s well worth registering before early bird ticket sales end on Friday 8th February 2019.
If you’d like to support TICTeC to bring together the world’s best Civic Technology researchers and practitioners, there are many different sponsorship opportunities available. Please visit our sponsorship page for more details, or contact firstname.lastname@example.org for more information.
Keep an eye on the TICTeC website for full details of proceedings as they are announced.
We look forward to seeing you in March in beautiful Paris! Meanwhile, if you’d like to see what TICTeC is all about, you can browse all the resources from this year’s TICTeC and/or watch this video overview: