Can you bring about more transparency with a simple map?

Apparently yes – that’s what the Alaveteli site Transparencia.be have pulled off with their interactive map of Wallonia.

This shows which municipal councils in the region are making useful documentation publicly available ahead of their committee meetings.

If the district is coloured green, they’re proactively publishing the documents; amber shows that they are publishing, but only on request; and red indicates a complete lack of publication. A decree going through Belgium’s lawmaking procedures will require such proactive publication, and while some are ahead of the loop, others have a way to go.

 

“The law is going through the last phase of regional parliament”, said our contact at Transparencia, Claude Archer, last week. “Lawmaking is slow, but this does now look like it’s reached the final step.” 

And that progress would have been even slower if it weren’t for Transparencia’s efforts. That it has come this far, says Claude, is “a direct consequence of the heatmap. The heatmap forced them to go faster and not to forget the decree. We’re two years away from the next local election, so we have to keep pressure up if we want to see results!”.

Informing citizens

Municipalities must publish an agenda ahead of their meetings, but this is often very concise and the titles of the various points aren’t always self-explanatory.

The heatmap forced them to go faster and not to forget the decree.

And minutes of the meeting are shared afterwards — but by then it is, of course, too late for an interested party to intervene. For the sake of transparency, the ideal is to provide citizens with a bit more detail before meetings go ahead.

This isn’t a huge burden: it only requires the councils to publicly share documents that they would already be preparing for councillors — a summary of the topics to be discussed, and the ‘draft deliberation’, which gives a rough indication of what is likely to be said during debates.

This pre-publication would allow citizens to see if a topic they are interested in was about to be discussed or voted upon. They might alert their representative if they see any factual errors in the proposed points of debate, says Claude in a news story published by the popular Belgian daily Le Soir. But he adds that it would also be “a symbolic measure, [showing] that democracy is everyone’s business and not just that of elected officials”.

Gathering data

So, what does this map do, and how did Transparencia create it?

Transparencia used Alaveteli Pro to obtain the underlying data for this project. Claude explained how it has had such a decisive effect on the local municipalities’ commitment to transparency. If you run your mouse over the map, you can see that for each municipality, it says whether or not they are publishing documents ahead of council meetings. There are 262 municipalities in Wallonia, and for each one, an FOI request was sent to ask what their policy is around these documents (examples can be seen here – in French).

It’s the number one topic of conversation within the municipalities every time we update the map.

The data-gathering has taken more than two years, and has grown beyond a project of a small transparency organisation – they’ve extended their reach by training up journalists and showing what can be done with data from FOI requests. This has been an interesting exercise in itself, says Claude, who notes that while Transparencia are more about using FOI for activism, journalists can use it in their ‘everyday generic investigations’. And of course, journalists are the ones who can get stories in front of readers.

Alaveteli Pro is the add-on for Alaveteli sites, providing a suite of features for professional users of FOI — here in the UK we run it as WhatDoTheyKnow Pro, but the same functionality can be added to any Alaveteli site. Among these features is ‘batch request’, which eases much of the hard work involved in sending FOI requests to a large group of authorities, and managing all the responses.

Claude explains that Transparencia made the first wave of requests themselves, but they sensed that the project would get more leverage if it belonged to a couple of prominent newspapers, Le Soir and Le Vif. “We gave them ownership even though the project was instigated by Transparencia.”

Divide and conquer

So, for the second wave, “We divided the country into six regions. We allocated one journalist to each region and they made batch requests to the municipal councils in that region through their Pro account. We then exported the spreadsheet from the batch requests and from that we could build the maps with a bit of Python code and boundaries in a GIS system.”

And what’s the result when the municipalities see the map? “They don’t like being red or orange when their neighbour is green,” laughs Claude. “It’s the number one topic of conversation within the municipalities every time we update the map, and it makes a lot of new municipalities join the commitment to publish.”

Breakthrough

So things were looking positive — and then, yesterday, we received an ecstatic update from Claude. “Exactly one year after Transparencia’s hearing at the regional parliament, and six months after publication of the heatmap in the press, the Walloon parliament passed the bill this afternoon in the special commission, and it will be officially adopted 15 days from now.”

Pop open the bubbly, that’s a win for transparency; and it’s not just Claude who thinks so: “I have just proudly received a congratulatory text from the head of the Green Party, Stéphane Hazée, at Walloon regional parliament”, he tells us, sharing the screenshot:

(Translation: Just a word to inform you that the proposal for the ‘publicity decree of municipal councils’ was adopted this Tuesday in the PW committee. Thank you again for your involvement which clearly helped to convince. Sincerely.)

We’re always pleased to see our tools being used to bring about tangible change; and increased local transparency is something that’s very much on mySociety’s mind at the moment, as you can see in our work around climate.

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Image: Pierre André Leclercq (CC BY-SA 4.0, via Wikimedia Commons)

February proved to be a month of relative calm for the mySociety Climate team, positioned as we were, between our previous whirlwind of activity delivering the Council Climate Plan Scorecards, and the imminent beginning of our ‘prototyping weeks’, introduced in last month’s notes by Lucas.

That’s not to say we didn’t get a lot done! Here’s a run-down of everything we managed to pack in this February, and some hints of what’s on the horizon.

Full steam ahead on our first two prototyping weeks

As mentioned before, over the first half of this year, we’ll be exploring some of the topics from our ‘hopper’ of ideas that have come out of all our research and development so far.

In a process inspired by Design Jams and the GV Design Sprint, we’ll be inviting external subject matter experts—council officers, tech and open data practitioners, local government suppliers, citizens, campaigners—to work with us for a week, on a topic they have experience of, so that we can quickly identify, prototype, and test services that will really move the needle on enabling a faster, more informed and more collaborative local response to climate change.

This month, we planned out exactly what these prototyping weeks will look like—for us, and external participants—and began approaching potential partners and stakeholders that we feel could contribute the most on our first two topics:

1. Climate and local government procurement
2. Enabling local climate action through ‘conditional commitment’

If either of these two topics interest you, fill in our signup form and Siôn will get in touch with more details.

Research on public understanding of local authorities and climate

One of mySociety’s key strengths has always been our ability to combine research and action, to make a difference on the problems that matter. Over the last few months, Alex has been working on beefing up our research capacity, so that we can understand more about the role local government plays in combating climate change.

After interviews earlier this month, our research comissioning process is now complete, and we are excited to have engaged a really excellent external researcher, Tom Sasse, to take on this important piece of work. More from them in due course!

Two new features for CAPE

This month we dramatically improved the way that CAPE displays emissions data, to help people picture which sectors (industrial, commercial, domestic, transport, etc) the most emissions are coming from in each part of the country.

We also introduced a new ‘Browse by feature’ page, allowing you to see councils whose plans scored particularly well in key areas we’ve identified as being of most interest to officers, campaigners, and community groups – from councils with the best approaches to adaptation and mitigation, or the best communicated plans, to the fairest plans for communities most directly harmed by climate change.

If you missed my blog post last week about bringing these two long-awaited features to CAPE, give it a read now.

Header image: A technician makes adjustments to a wind turbine, Dennis Schroeder / NREL.

A month ago we wrote a blog post looking for outside researchers to do some research to keep our climate work well rooted in the evidence base. The goal of this first piece of work is to research public understanding of what local government does, and especially its role in combating climate change. 

After a really strong set of applications, we are delighted that we’ll be working with Tom Sasse on this project. Tom is an associate director at the Institute for Government and is taking this work on in a freelance capacity.

As he starts on this research, he’s interested in any material (especially that may be off the beaten path) that could be relevant to that question. He can be reached on Twitter or through email at research-public-understanding@mysociety.org.

We’ll be reflecting on what we’ve learned from this process to make improvements to both the application process, and the design of our future research briefs. If you’re interested in hearing about those future calls for proposals, you can join the mailing list. 

Today, Climate Emergency UK launches the Council Climate Plan Scorecards, an assessment of every UK council’s Climate Action Plan against several criteria of excellence.

mySociety provided technical support for the Scorecards project, which used data from CAPE which was then marked against Climate Emergency UK’s scrupulous Action Plans checklist, created with advice from Ashden, The Centre for Alternative Technology, APSE and Friends of the Earth. You can read about CEUK’s methodology here (and we recommend you do; it really helps one understand the scale of what they’ve pulled off here).

Our support for this project reflects the overarching mission of mySociety’s Climate programme, in making it easier for citizens to understand and engage with their local authorities’ actions in the face of the climate emergency; and the mission of the organisation as a whole in providing data and digital tools for meaningful citizen to government engagement.

Climate Action Plans are often long, complex documents. The Scorecards project helps residents, who may not be experts, to understand where their council is planning well and where there is still work to be done. It gives them a way to see how good their council’s preparation is in the context of the country as a whole, and understand what could be, but is not, in their local climate plan.

But another important aim of the Scorecards project is to benefit councils. Local authorities can now see how their Climate Action Plan compares to those of other similar authorities, and to learn from those councils who have scored better in specific areas. They should be able to see potential for collaboration, knowledge sharing, and improvement that perhaps weren’t immediately visible before this data was publicly available.

We were happy to provide support to this project because we’ve seen how meticulous CEUK’s scoring process has been at every step of the way. They’ve trained up an incredible cohort of dedicated volunteers, who dug into the work because they believed in doing something tangible for the good of the environment. They’ve sought feedback on the first round of marking from councils, folding in the right of reply to a second round; and they’ve worked to a double auditing process.

Meanwhile, mySociety’s input has been in two areas: help with technical development, and help in refining methodology. We were keen to ensure that the Scorecards were genuinely helpful to citizens and councils alike, rather than being a tool for mud-slinging. It’s a fact that councils are underfunded, managing multiple priorities, and dealing with a pandemic while trying to tackle their responsibilities in the face of the climate emergency.

We see public climate action plans as part of the conversation between citizens and government about how we can tackle this crisis together. Any public plan can be a starting point for discussion where we hope that councils and citizens will both ask themselves, ‘What can we do to improve this situation?’ For the fifth of UK local councils still have not published plans to tackle climate change, that conversation has yet to begin.

As part of this thinking, it was important for the design to make comparisons that are fair, and give useful contrasts to users in the public and in local government. Each council is compared only to those which have similar responsibilities. For example, district councils are grouped together and can be seen in the context of one another; and so can unitary councils, but you can’t compare a unitary council with a district council.

Within each of these groups, we’ve provided options to drill down further. We’ve made it easy to compare councils in the same region, the same political control, with similar urban/rural balance, or deprivation profile. We hope this tool is helpful for everyone in making useful comparisons, and for councils in helping them learn from their similar counterparts.

That’s it! In short: we hope you’ll learn from the Scorecard project, and we hope you’ll pass it on to others who might do so, too.

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Image: Max Williams

Another productive month for the Climate team: Climate Emergency UK’s launch of the Council Climate Plan Scorecards project is very close. We’ve been providing them with technical help, designing and building the website, and it’ll all finally come to life very soon.

I’m happy to mention that this is my first contribution to mySociety’s blog. Hi everyone, I’m Lucas, one of the recent acquisitions on the Design team, and I’ve been working on the design and front-end aspects of the Council Climate Plan Scorecards for the past few months.

Without further ado, let’s see what we’ve been up to this month.

Council Climate Plan Scorecards

We have some exciting news regarding the Climate Scorecards. The CEUK team has led their teams of motivated, trained volunteers and consulted with local authorities to complete the right to reply followed by the second marking process. We’re now super close to launch.

CEUK have also been busy securing press coverage – it looks like at least one major national will be carrying the story in detail, and there’ll be a co-ordinated effort, again, made possible by those amazing volunteers – to ensure that regional press know the stories around their local councils’ scores, too.

Ideally this website will reach as many people as possible, hopefully then inspiring them to take further actions to combat climate change, encourage more communicative councils, and thereby strengthen local communities.

The design for the social media infographics has been approved, ready to be used and shared on Twitter and Facebook on the launch date. We want users to share their council’s score and celebrate those councils who have performed well in the different sections and, of course, in the overall scores.

The Scorecards design process

I started three months ago at mySociety as a Front-end/Developer to work and provide support across the wide range of projects we manage — but the Council Climate Plan Scorecards was the first big project that I had to design from scratch.

From the beginning, it’s been an interesting experience, getting to know key stakeholders such as CEUK, understanding their requirements for the Scorecards website and at the same time, getting familiar with mySociety’s procedures and processes.

When we started the design process, there was an idea, a concept, a “something” we wanted to achieve. That was enough to allow us to create the Scorecards’ grey wireframe model: not so good looking, but a great help and an efficient way to understand how users will interact with the tables, while also checking whether we’d planned all the right components for the website. 

At this stage, Zarino and I were focusing primarily on the usability aspect of the site. With feedback from the team and CEUK, we were able to improve those wireframes and give them some light and colour, for a better representation of what the final experience would look like. At this point, we were still working on some of the components and improving the user interface and the usability side of things, especially for the tables and filters.

Weekly design/comms meetings helped us achieve the design we have now, and served as a basis for the front-end development of the website, while we could also keep up to speed on getting the word out about the launch.

And so, here we are today, about to launch the climate scorecards project. Let’s not forget to mention the amazing help from Struan on development, Zarino on design and Alex on methodology/number crunching.

Who’s got an idea?

The Climate team has started the new year recharged and ready to explore new ideas on how to maximise the impact of our work.

Zarino and Louise came up with the idea of exploring several promising ideas that we’ve had sitting in our Hopper, our list of ideas that have been sitting in the backlog waiting for the team to add some magic. This will happen via ‘rapid prototyping’ weeks – “six weeks to change the world”, as Louise put it. 

The process we are developing leans heavily on Google Ventures’ sprint design process – albeit it will in all likelihood be collaborating to develop ideas rather than taking our solutions to partners / the ‘market’. In some weeks we might spend some time building rough versions of what they might look like, which then enable us to make decisions about whether they have the ‘legs’ to go further; in others it’ll be a looser exploration.

We’re aware that not all ideas will fit a prototyping approach, and we’re also keen to make sure those are given equal chance at implementation, so this isn’t the only way for ideas to be considered. But our first prototyping weeks are pencilled into the diary for this spring: watch this space for more progress.

We discussed several exciting new initiatives, some related to procurement, useful data for climate justice and tech action and finally, a pledge system to strengthen local communities.

Research commissioning

Some more great news this month, around the research commissioning process we outlined in last month’s notes: bids for our first commission (“Public understanding of local authorities and climate”) closed last week. We’re glad to say that there are some really good submissions.

The team will review these in the coming days, and we’re also looking forward to releasing the next two commissions on “public pressure and local authorities” and “how local authorities make decisions around climate”.

That’s it for this month! Lots going on.

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Image: Emiliana Hall

We’re looking for a Delivery Manager to join our new Climate programme.

Last year, we added Climate to mySociety’s existing programmes of Transparency, Democracy and Community — you can read more about our activity in this area here.

We dived in to the programme with work to support the UK’s national Climate Assembly; close on the heels of that has come our project to collect and share the Climate Action Plans of every local council across the country, a service that we’ve now launched at data.climateemergency.uk.

The Climate Action Plans site allows citizens to see what their own council is doing around carbon reduction, and simply by making the plans public and searchable, all in one place, it opens up a multitude of opportunities for councils to learn from one another.

The service is in its early stages. We already have feedback from early users that it’s useful in its current form — but there’s lots more we want to do with it, and it stands as a good signifier of the plans we have for our Climate programme over the next few years.

Now we want to expand on this use of data, and increase our outreach to key stakeholders such as climate action groups, councils, journalists and researchers to help accelerate and improve action on climate at the local level, where it is estimated that 30% of the progress towards net zero can be made.

Thanks to funding from Quadrature Climate Foundation, we’re now in the process of scoping this work and scaling up our team: if you’re interested in being part of what looks like it’s going to be some of the most rewarding and crucial work mySociety has been involved in to date, do check out our current job vacancy for a Delivery Manager.

We’ll also be looking for a Network and Outreach Coordinator soon, so sign up for our Jobs mailout right at the foot of this page if you’d like to know when that vacancy goes live.

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Image: Vadim Kaipov

We’re longstanding supporters of LocalGovCamp, the conference where innovators in Local Government come together to share knowledge on how to improve services.

This year we’re both sponsoring it and running a couple of hands-on, interactive sessions. All online, of course, given the way things are these days.

On Tuesday 6 October, join a mySociety-led discussion with Mark and Zarino, on how consistent data standards across councils could open the doors to much better innovation.

We’ll be looking at our own Keep It In The Community project, nodding to our Council Climate Action Plans database, and inviting attendees to join a wider discussion on how we can encourage better joined-up data across councils.

And on Weds 7 October, our designer Martin will be running a mock ‘consequence scanning’ exercise. He’ll take participants through a new and useful way of assessing and mitigating risks in new government services, as conceived by Dot Everyone, recently taken up by Future Cities Catapult, and now used successfully in service design workshops by SocietyWorks.

We hope you’ll come along and enjoy some good discussion and deep dives into local government service improvement: find out more and book your place here.

 

City Hall in London is a spiral-shaped building that some say resembles a snail.

The same could not be said for the speakers at TICTeC Local, the conference on the Impacts of Civic Technology for communities and local government, which took place on the building’s top floor last Friday. These proactive people move fast and get things done!

Surrounded by a wraparound view of the Thames and Tower Bridge, we heard from a selection of folk with hands-on experience of using technology at the local or community level. See the full agenda here, where you’ll also find links to the collaborative notes that were taken during each session.

Here’s a brief run-down of the presentations and discussions.

mySociety research: evidence and impact

Our own Head of Research, Dr Rebecca Rumbul, kicked things off with a call for research-based decisions when it comes to attractive new forms of engagement such as the current trend towards Citizens’ Assemblies. As always, it’s important to assess what ensures good results and what can go wrong, so that we can ensure the outcomes are desirable.

What role can digital technologies play in citizen participation?

This panel comprised four people who are very well-equipped to speak on the subject in hand: Miriam Levin from DCMS, Eva O’Brien of FutureGov, Graham Smith, Director of the Centre for the Study of Democracy, and Tim Hughes of Involve.

Beginning with a look at the role of digital technologies and a nod to those which are working well in citizen participation, conversation soon turned to the ways in which Citizens’ Assemblies can deliver less than desirable results — and, just as importantly, how to avoid that.

Data changes everything: informed public services

In this session, two speakers brought two very different stories to the table. First, James Maddison of the Open Data Institute presented the toolkit which the ODI has produced to help public services through the process of generating, sharing and using more open data. The rainbow-hued toolkit itself can be found here.

Secondly, Georges Clement of JustFix in New York told the inspiring tale of how data empowered millions of tenants who were living in conditions considered deficient even by the city’s own definition. Simply by sharing data on who owned buildings (something often deliberately obscured by landlords) the organisation enabled joint campaigns, group litigation and the ranking of the ‘worst evictor’ landlords. This work led to New York’s City Mayor introducing a law that guarantees legal representation to low-income residents facing eviction.

Click to engage: creating active citizens through digital technologies

In this session we heard experiences from two sides of the pond: Tammy Esteves of Troy University Alabama ran through examples of local digital projects across the US, especially relating to disaster/emergency management; while Joe Mitchell from the UK’s Democracy Club explained the difficulties in measuring the impact of the work they do: making sure people are informed prior to elections.

Earlier actions & better connections: technology combatting social problems

Giselle Cory and Lucy Rimmington of DataKind explained how the organisation, which benefits greatly from data scientist volunteers, had used machine learning to help a Huddersfield foodbank identify which of its clients were likely to benefit most from early intervention by other services.

In the second half of the session, Chris Hildrey outlined the work of Proxy Address, a system for giving a stable address to people facing or experiencing homelessness, and thus removing barriers in processes such as applying for jobs, opening a bank account or claiming benefits. One interesting piece of information was that, out of superstition, many streets in the UK have no number 13, with Birmingham being the city most likely to omit it.

Showing the way: support with the digital transformation process

Laura Payten from Government Digital Service (GDS) gave an overview of how local government pay can be used locally; while Richard Smith and Sam Whitlock from Hackney Council and Mirabai Galati of Croydon demonstrated the benefits of councils working together, especially in getting user insight and sharing evidence. They introduced a nascent user research repository that has great potential for local government across the country.

Better foresight: Civic Tech for the urban planners

Jonathan Pichot from NYC Planning Labs talked about the app they have produced to help automate environmental impact analyses in New York City. It’s had great impact: agency staff now spend 50% less time checking environmental analyses, saving city agencies $200,000 since 2018.

mySociety’s researcher Alex Parsons explored some of the findings about how different groups use FixMyStreet in different ways, which can be read as a blog series here on our own site.

Bringing the citizens in: Civic Tech for engagement and participation

Jo Corfield and Joe Wills from the Centre for London talked about how the city’s wasted spaces can be used in a ‘meanwhile’ context (often also known as ‘pop-up’ initiatives) for the community. The thinktank’s research looked at 51 such spaces and came up with recommendations for maximising the benefits of this phenomenon.

Then Gail Ramster of the Royal College of Art and Mike Saunders from Commonplace gave an overview of the digital tools they’d used in two projects to try and engage citizens. When there are big changes on the horizon, such as the introduction of autonomous vehicles, how can digital technologies help ensure that everyone in the community has a voice for their hopes, fears and interests? And what does being involved in an engagement process actually do to one’s stance on an issue?

Taking back control: why community power matters to our economy and society and what gets in its way

Vidhya Alakeson, CEO of Power To Change, gave an inspirational keynote about the power of community ownership, with examples including a bakery in Anfield, training on home building in Bristol, and an energy company on the Isle of Wight. But she explained that in England the policy around shared ownership is not yet robust enough (in Scotland it is much better) as is demonstrated by the high rate of Assets of Community Value that are registered but which never make it into the community.

So you’ve declared a climate emergency. Now what?

The final panel looked at the very real issues facing those in authorities who have taken up Extinction Rebellion’s challenge and declared a climate emergency. How does that translate into fast real-world action in the sometimes slow-moving world of local government?

Sian Berry from Camden Council, Emily Tulloh from FutureGov, Trewin Restorick of Hubbub and Alasdair Roxburgh from Friends of the Earth were able to share their experiences, and a final question on what gave each speaker hope for the future ensured that we ended the day without feeling too overwhelmed.

Thanks are due

A special thanks to Theo Blackwell, Chief Digital Officer for London, who welcomed us to his very special workplace;  and to his assistant Davina who helped so much in setting things up. Thanks too, to all the staff at City Hall, who were without exception helpful and positive.

Further thanks, of course, to our thoughtful and inspiring speakers, for sharing your experience and knowledge, and to attendees for making TICTeC local a place for debate and collaboration.

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Slides, photos and the notes from each session can all now be found on the TICTeC website, so go and have a browse.

We’re pleased to announce the schedule for TICTeC Local 2019, our one-day conference that focuses directly on the use and impacts of Civic Tech in communities and local government. If this sounds good to you, you’d better book now, because spaces are limited.

Join us on 1st November at London’s City Hall to discuss how digital tools can help local government and communities to foster citizen engagement, drive efficiencies, and combat social and environmental problems. TICTeC events are unique in that they emphasise the research behind digital platforms and tools, not just showcasing the tools themselves.

TICTeC Local is more than just a conference once a year: we want it to be a catalyst that helps more local councils and organisations think about and research the impacts of digital tools they are using, and to share this knowledge amongst their peers.

For six years now we have fostered a global network of civic tech researchers and practitioners via our Impacts of Civic Technology Conferences (TICTeC) – TICTeC Local allows us to bring some of that international experience to the local level and emphasise the importance of local digital innovations and researching their impacts.

Free public sector tickets

We have a set number of free tickets available for public sector attendees. These are limited to a maximum of two tickets per public sector organisation. If you work in the public sector and can commit to attending please choose the ‘Public Sector’ ticket option on Eventbrite.

Speakers include

We are delighted to be joined by many excellent speakers — here are just a few you can expect to hear from:

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Vidhya Alakeson

Chief Executive, Power to Change

Vidhya is the founding Chief Executive of Power to Change, the independent trust established in 2015 to support the growth of community businesses across England to create more prosperous and cohesive communities.

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Miriam Levin

Head of Community Action and Giving at Office for Civil Society, Department for Digital, Culture, Media and Sport (DCMS)

The focus of Miriam’s 18 year career in central government, public, private and third sectors has been to develop and implement long-lasting, impactful community development strategies, focusing on how people can be involved in shaping the places where they live and take action on the things that matter to them.

 

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Professor Graham Smith

Professor of Politics and Director of the Centre for the Study of Democracy (CSD), Westminster University

Graham’s research interests are in democratic theory and practice (particularly participatory democratic institutions), climate and environmental politics and the third sector/social economy.

He is currently involved in a number of funded research projects, including Scholio (University of Connecticut), Participedia (SSHRC) and AssoDem (Spanish Ministry of Economy and Competitiveness). Recently completed projects include Citizens’ Assembly on Brexit (ESRC) and Cherry-picking.

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Giselle Cory

Executive Director, DataKind UK

Giselle oversees the running of DataKind UK, empowering the community of volunteers in their use of data for social good. After graduating in Maths and Physics, Giselle worked as a data scientist and public policy analyst in the UK Government, a national charity and think tanks, before returning to study a masters in Computational Journalism. Prior to joining the team at DataKind UK, Giselle was a longtime core volunteer. She believes that smart, responsible data collection and use can help the social sector tackle some of the UK’s biggest challenges – and change the world!

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Richard Smith

Lead User Researcher at #HackIT, Hackney Council

HackIT brings together the technology, digital and data teams of Hackney Council to support their residents and businesses, colleagues and partners.

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Georges Clement

Co-Founder, President, JustFix.nyc

Georges is a product manager and experienced nonprofit leader who specializes in partnerships, business operations, fundraising, and gathering research insights to inform digital product features.

JustFix.nyc builds technology for tenants and organisers fighting displacement, by following a community-driven approach to support New York’s housing justice movement.

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Dr. Tammy Esteves

Assistant Professor of Public Administration, Troy University

Dr. Esteves is very active in the American Society for Public Administration, where she is on the board of the Section of Democracy and Social Justice, and is a past president of the Evergreen Chapter in Seattle. She primarily teaches Research Methods, Leadership in Public Administration, Ethics in Public Administration, eGovernance, and Public Health Preparedness and Emergency Response. Her main research interest is the role of technology for building community, particularly in the areas of social media, crowdsourcing, and GIS.

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Jonathan Pichot

Developer & Product Manager, NYC Planning Labs

Jonathan is a New York-based software developer and product manager with an enduring fascination of cities. He has worked for software companies and city governments, working to use technology to improve the way cities function and the lives of the people that live in them.

NYC Planning Labs  believe better outcomes can be achieved using modern design and development practices along with open technology. They are civic technologists that help support the Department of City Planning’s mission.

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Don’t miss TICTeC Local 2019

Book your place here.

There’s more information about TICTeC Local on the main TICTeC website.

GCloud 11 is live: it’s the latest iteration of GOV.UK’s Digital Marketplace, making it easier for those in the public sector to find and procure cloud-based software services — including ours.

This time around there are two offerings from mySociety: FixMyStreet Pro, which has been on GCloud since 2017, and FOI for Councils, available via this channel for the first time.

Regular followers will be well aware that FixMyStreet Pro is a street fault reporting service which can integrate with any existing council system, offering great opportunities to cut costs and increase efficiency.

Meanwhile our FOI for Councils service streamlines authorities’ FOI workflows and reduces unnecessary requests, relieving the burden in what is often an overstretched resource.

The great benefit of GCloud from the public sector point of view is that suppliers come ready-verified, saving the time and inconvenience of going through the regular procurement process. All the information you need about the service is readily accessible, and then when you’ve made your decision it’s very simple to get things moving.

We’re pleased to offer these two services via GCloud — and will be equally happy to answer any questions you may have.

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Image: Chuttersnap