Last year, we launched WhatDoTheyKnow Pro, our service for journalists and other professional users of Freedom of Information.
As it’s a new venture, we’re keen to track whether it’s achieving everything we’d hoped for when first planning the service. One of the targets which we set, as a measure of success, is the number of impactful press stories generated by its use.
What might count as impactful? Well, that’s obviously up for debate, but loosely we’d say that we’re looking for news stories that have a wide readership, and uncover previously unknown facts, offer new insights, or bring about change.
Stories in the news
A couple of recent stories, generated through WhatDoTheyKnow Pro, have ticked at least a few of those boxes. At mySociety, we keep a position of political neutrality — our services are available to everyone of any persuasion, and we don’t campaign on any political issue — so we present these stories not to comment on their substance, but to note that they certainly fit the criteria above.
Brexit is clearly one of the most vital stories of our day, here in the UK, and while many might feel that we’ve had a surfeit of commentary on the issue, we can only benefit from understanding the facts.
One of WhatDoTheyKnow Pro’s earliest users, Jenna Corderoy, broke two important stories on that topic. First, that UK parliamentary standards watchdog IPSA is investigating Jacob Rees Mogg’s hard Brexit European Research Group over their second bank account and ‘informal governance structure’. This also ran in the Daily Mail.
Secondly (and this progresses a previous story about expenses – also uncovered thanks to Jenna’s use of WhatDoTheyKnow Pro) there is the widely-reported story that the Electoral Commission had misinterpreted laws around campaigning expenses, allowing Vote Leave to overspend. This was picked up by the BBC and Guardian, among many others.
No matter which side of the Brexit debate you support, hopefully you will agree that it benefits society as a whole to have the facts out in the open.
From FOI request to the national news
As a last thought: it’s interesting to us to see how a story grows from one or more FOI requests into something that hits the national news platforms. We think these stories were broken using a tried and true method that goes like this:
- As a journalist, campaigner or researcher, you might be investigating a topic. Perhaps you’ve heard a rumour that you’re hoping to substantiate, or perhaps you’re inquiring more deeply into a story that’s already in the air. Using FOI, you can retrieve facts and figures to bolster your investigation.
- Once you have a story, you can publish it in a smaller publication like Open Democracy, testing the water to see if it gains any traction.
- If the story is well-received there, it’s easy to approach larger outlets with the proof (in the form of FOI responses) underpinning it.
If you’re a journalist or you use FOI in your professional life and you’d like to try WhatDoTheyKnow Professional for yourself, then head over to whatdotheyknow.com/pro. Put in the code WELCOME18 when you sign up, and you’ll get 25% off your first month’s subscription.
Image: Roman Kraft
Our Freedom of Information toolkit for journalists, WhatDoTheyKnowPro, will have its official launch very soon — and we’re glad to see that it’s already beginning to help generate high-profile news stories based on FOI requests.
During development, several journalists have been putting it through its paces and offering us invaluable feedback which has helped us shape the service — and meanwhile their activity is also uncovering stories of genuine interest. These give a taste of exactly what kind of investigative stories can be supported by WhatDoTheyKnowPro, which makes requests to multiple bodies simpler, as well as organising the responses so that they’re easier to manage.
Here are the WhatDoTheyKnowPro-generated stories we’ve heard about so far:
Student Brexit campaign received ‘as much funding as necessary to win’
Open Democracy and the Ferret uncovered how Vote Leave used a loophole to funnel hundreds of thousands of pounds through a student’s small-scale campaign. The story was subsequently run by multiple other news outlets and legal proceedings towards a judicial review have begun.
British police trained officers in repressive regimes
Scrutiny of documents from the College of Policing revealed that much of its income was coming from countries where there is concern about human rights. The story, by Lucas Amin, was run by the Guardian in September.
Public servants and Scottish ministers paid thousands of pounds to dine with Obama
Investigative journalism platform the Ferret uncovered this story in July, detailing how much public money was spent on senior staff attending a charity dinner with Barack Obama.
Links between Mark Hoban and Price Waterhouse Cooper
The Times and the Daily Mail both ran this story from Patrick Hosking, which revealed the former financial secretary’s ‘forgetfulness’ over prior links with Price Waterhouse Cooper.
Infighting in UKIP over the name Patriotic Alliance
Both anti-far right activists and UKIP officials tried to stop Arron Banks from registering a new political party called the Patriotic Alliance, another story run by the Ferret revealed.
Where British holiday-makers get arrested most often
Back in June, this story by analysed figures from the FCO on where Brits had been detained and obtained consular support, allowing them to state which countries had the most arrests, and how figures had changed over time. The story ran in the Birmingham Mail and was also picked up by other publications in the Trinity Mirror Group.James Rodger
We’re delighted to see such good use being made of WhatDoTheyKnowPro, and we anticipate many more stories emerging once it has fully launched.
If you’re a UK citizen, it probably won’t have escaped your notice that we have a rather important vote coming up.
On June 23, a referendum will decide whether or not we remain in the European Union. It’s a divisive subject, with strong advocates and emotional arguments on both sides. But here at mySociety, we know what we believe.
We believe in an informed vote.
That’s why we advise you to analyse the facts before making up your mind where to place your cross. And to help you do that, here’s a list of impartial resources, from us, from our partners, and from other organisations.
Check the facts
Just as they did for the UK general election, our friends at Full Fact will be setting out the truth behind the emotive speeches, claims and counterclaims around the referendum. Here’s where you can find all their EU analysis.
They started off with a good check of the government’s EU leaflet.
Ask some questions
Wondering about something specific? Or perhaps you’ve seen claims flying about on social media which you’d like to check for accuracy. In some cases, a Freedom of Information request will help you source the facts and figures you need to understand the truth.
But hurry: by law, requests to the EU can take up to 30 working days to process (20 in the UK) and in actuality they often take longer.
Know where to vote
Of course, for the referendum, there are no candidates — but you do need to know where to vote. Democracy Club’s Open Polling Stations project is attempting to make that information easier for everyone to locate: you can start by inputting your postcode on WhoCanIVoteFor. Where they don’t have the polling station data, you’ll see a phone number for your local council.
WhatDoTheyKnow is our Freedom of Information website, through which you can send an FOI request to UK publicly-funded bodies. It is used in many different ways, by many different users.
Here’s a recent blog post by Doug Paulley which we think is worth highlighting. It uses a series of FOI requests across every council with social services responsibilities in England, Wales and Scotland, and every health and social care trust in Northern Ireland, to get to the truth of a simple question: whether or not a particular disability organisation, Leonard Cheshire, was honest when stating that they wanted to pay their carers a living wage.
We wanted to draw your attention to it because, as well as being a good read, it really highlights the innovative uses that can be made of the rights we enjoy under the FOI Act. It also shows that you don’t have to be a journalist to dig into a story like this. Perhaps it gives you ideas for something you’d like to investigate?
We’re more than delighted that Ethan Zuckerman will be one of the keynote speakers at our upcoming conference on the Impacts of Civic Technology.
Ethan is Director of the Center for Civic Media at MIT Media Lab, and a longtime digital activist and thinker. He’s on the directorial board of Ushahidi and Global Voices, as well as being a member of the Wikimedia Foundation Advisory Board.
As if that wasn’t impressive enough, Ethan is also the originator of the Cute Cat Theory of Digital Activism– a theory which, one might say, is highly relevant to at least two of the interests of many mySociety folk.
We asked Ethan a few questions in advance of his keynote presentation.
What will you be talking about at TICTeC?
I’m going to talk about civics through the lens of efficacy. What can individuals do to influence their communities, their societies and their nations? Are they more effective working through existing institutions, through building new ones or through influencing opinion via making media? And how can we know what forms of civics are most effective?
What’s your involvement in civic tech?
I’ve been building media systems for twenty years, and have focused for the last ten years on civic media, tools that help citizens make change in their communities through media. High points have included working on Global Voices, Ushahidi and now Promise Tracker.
There’s […] lots of evidence that this work is really, really hard and that we need to think more carefully about what we’re actually seeking to accomplish.
What are your best concrete examples of the impact of civic tech?
I think there’s good evidence that projects like SeeClickFix and mySociety’s various projects can help citizens feel their government is more responsive. There’s some evidence that tools like Ushahidi have allowed relief organizations to respond better to emergencies. But there’s also lots of evidence that this work is really, really hard and that we need to think more carefully about what we’re actually seeking to accomplish.
How can research help those of us in the field?
My research focuses on the question of how making media might be a path towards making change. We’re building tools that help individuals and advocacy organisations track the spread of ideas in social and journalistic media, offering nuanced pictures of the structure of a particular story or controversy.
What are you most looking forward to about TICTeC?
I’m hoping to leave with a better map of what research questions are most pressing in this space.
What (excepting mySociety, for modesty) are your favourite examples of good civic tech?
As I mentioned above, I’m an admirer of SeeClickFix and (immodestly) Ushahidi. I think Code for America is doing a good job of building a pipeline of civicly motivated techies. I think Kickstarter, while not explicitly civic tech, has been masterful in helping communities figure out how to fundraise together.
If you’d like to join us at TICTeC, tickets are still available. But hurry: early bird registration closes on 20 February.
Here’s a handy list of the speakers and projects we played host to. Whether you were there or not, follow the links to find a wealth of inspiration and ideas.
This fast-moving event saw 12 speakers, each speaking for five minutes, with a deck of 20 slides. The slides advanced automatically every 15 seconds, but if you’d like to linger a bit longer on any of the presentations, you can access them at your leisure, below.