1. FixMyStreet now covers Northern Ireland

    Since its launch in 2005, WriteToThem has always covered all parts of the United Kingdom, and the Northern Ireland Assembly was the first body added to TheyWorkForYou after the UK Parliament, in late 2006. So whilst we certainly have not ignored Northern Ireland, it had always been an irritant of mine (and a cause of infrequent emails) that FixMyStreet only covered Great Britain.

    This was due to the way it had originally been funded and set up, but those issues were in the past, due to a myriad of changes both internal and external, and it was now more a case of being able to find the resources to implement the necessary work. Late last year, mySociety worked with Channel 4 on the website for their series of programmes on The Great British Property Scandal. This used, in part, code similar to FixMyStreet to let people report empty homes, and it was required to work in all parts of the UK. So as part of that process, code was written or generalised that let aspects of FixMyStreet like the maps and place name lookup work for Northern Ireland locations.

    It’s taken a few months since then to allocate the time, but we’ve now been able to take the code written back then, add various other bits, and incorporate it into FixMyStreet – which now covers the 26 councils of Northern Ireland, and the central Roads Service. Issues such as potholes, graffiti, and broken street lighting can be reported to Antrim or Newry and Mourne as easily as Aberdeen or Wyre Forest, and just as in the rest of the UK you can sign up for alerts based around your location or to your council.

  2. FixMyTransport: the praise button

    Bus Stop by Yi-tao 'Timo' Lee used with thanks under the Creative Commons licence

    Just like the famous Yellow Pages ad, FixMyTransport is not only there for the nasty things in life.

    Quite late in FixMyTransport’s development, we realised that praise is a form of feedback and that this channel ought to be open to our users, too – that’s why on every page for a stop or a route, you’ll see a stonking great button inviting you to ‘say something nice’ – here’s an example: a station manager giving the type of good service that gladdens the heart.

    There’s also a little love for Pulborough station, nice words for Brighton’s well-informed station staff, an example of a very accommodating bus driver, and a comment that makes me want to take the 37 bus to Clapham Junction right now.

    We haven’t really stressed this side of FixMyTransport, so we’re really glad to see people finding it for themselves and putting it to good use. If you encounter particularly excellent service on your next journey, and you want to spread the love too, just remember the big blue button. We’re sure the operators will be very glad to hear from you.

  3. Zoomable maps and user accounts on FixMyStreet

    Last week, FixMyStreet gained a number of new features that we hope you will find useful.

    Birmingham on FixMyStreetStroud on FixMyStreetFirstly, we’ve thrown away our old maps and replaced them with new, shiny, zoomable maps. This should make it easier for people to find and report problems, especially in sparser locations. We’re using the OS StreetView layer (hosted internally) when zoomed in, reverting to Bing Maps’ Ordnance Survey layer when zoomed out, as we felt this provided the best combination for reporting problems. In urban areas, you can still see individual houses, whilst in more rural areas the map with footpaths and other such features is probably of more use. FixMyStreet tries to guess initially which map would be most appropriate based upon population density, meaning a search for Stroud looks a bit different from that for Birmingham.

    FixMyStreet with OpenStreetMap

    OpenStreetMap fans, don’t worry – as part of our mapping technology upgrade, you can now use osm.fixmystreet.com to access your favourite mapping instead.

    Secondly, we now have user accounts. We’ve rolled these out alongside our current system of email confirmation, and it’s up to you which you use when reporting a problem or leaving an update. This means that those who come to the site one time only to report a pothole can continue to do so quickly, but have the option of an account if they want. Having an account means you no longer have to confirm reports and updates by email, and you have access to a page listing all the reports you’ve made through FixMyStreet, and showing these reports on a (obviously new and shiny) summary map.

    Adur District Council reports

    Other improvements include a much nicer All Reports section, so you can see all reports to Adur District Council on a map, paginated and with the boundary of the council marked – and individual wards of councils now each have their own pages too.

    I’ll follow up this post with another, more technical, look at the maps and how they work, for anyone who’s interested 🙂

  4. Say what you’re researching on WhatDoTheyKnow!

    Have you used WhatDoTheyKnow to make a Freedom of Information request?

    If so, you can now add your photograph to the site, and some text on your user page about what you’re researching. This can include links to your blog, campaign page or twitter feed.

    To add this to your profile, first log into WhatDoTheyKnow, and go to your user page by choosing “my requests”.

    There are then links to add a profile photo and/or set some text about you, and what you’re using FOI for.

    I’d go and do it while I remember – it will help you and others find and understand each other, hopefully leading to that little bit more collaborative research!

  5. mySociety donors – this one’s for you

    mySociety is lucky enough to have a number of small donors who give us monthly donations, normally ranging from £5-£20 (if you like our work and want to support us, please do join them!). Today we’re announcing a change to TheyWorkForYou which is supported by these donations.

    One of the most popular features on TheyWorkForYou is the vote analysis – the bit that tells you that your MP “voted strongly against introducing a smoking ban” and so on. These voting analyses cut through a massive wall of parliamentary opacity whilst still allowing visitors to examine the details first hand. Despite each analysis resulting in just a single line on TheyWorkForYou, each one is rather time-consuming to construct, and TheyWorkForYou has not updated them as much as our users deserve.

    Thanks to our small donors we’ve now been able to commission two part time researchers, Marcus Fergusson and Stephen Young, to help add new vote analyses more regularly. We’re pleased to say that we’ve just rolled out the first new policies, covering issues relating to schools, inquests and the House of Lords. We aim to add a couple of new vote analyses a month for the foreseeable future.

    We take the business of authoring analyses that are scrupulously fair and neutrally worded extremely seriously. To this end we have replaced our previously ad-hoc approach with a newly instituted process designed to ensure the maximum rigour and balance, and to ensure we focus on issues which MPs thought were important even if they were not so well covered by the media.

    TheyWorkForYou’s analysis of MP’s voting positions relies on The Public Whip, a project run by Julian Todd which tracks which way MPs vote.

    The new process for analysing MP’s positions works like this:

    1. A list of votes in the current Parliament, ordered with the highest turnout at the top, is taken as a starting point. The turnout figure used is corrected to account for party abstentions.
    2. mySociety’s researchers work down that list writing explanations in easy to read terms describing what the vote was about; they also identify other related votes on the same issue and research those too.
    3. A “policy position on the issue” is then chosen against which MP’s votes are compared to determine to what extent they agree or disagree with it. Policy positions are written to be intelligible and interesting to a wide range of users and in such a way that votes to change the status quo are ultimately described on TheyWorkForYou MP pages as votes “for” that change.

    We hope you find these analyses useful. Thanks to Richard Taylor for his divisions list and help with this post.

  6. Outlook attachments now viewable in WhatDoTheyKnow

    When a bit of government forwards or attaches emails using Outlook, they get sent using a special, strange Microsoft email format. Up until now, WhatDoTheyKnow couldn’t decode it. You’d just see a weird attachment on the response to your Freedom of Information request, and probably not be able to do anything with it.

    Peter Collingbourne got fed up with this, and luckily for us, he can code too. He forked our source code repository, and made a nice patch in his own copy of it.

    He then told us about it, and I merged his changes into the main WhatDoTheyKnow code, tested them out on my laptop, then made them live. It all work perfectly first time. Peter even added the new dependency on vpim to WhatDoTheyKnow conf/packages.

    Now if you go to an Outlook attachment on WhatDoTheyKnow,such as this one you’ll just see the files, and be able to download them, and view them as HTML as normal. They’ll also get indexed by the search (although I need to do a rebuild for that for it to work with old requests).

    Thanks Peter!

    If you want to have a go making an improvement to a mySociety site, you can get the code for most of them from our github repositories. For some sites, there’s an INSTALL.txt file explaining how to get a development environment set up. Let us know if you do anything – even incremental improvements to installation instructions are really useful. And new, useful, features like Peter’s are even more so.

  7. Relentlessly into autumn

    I’m enjoying the weather at the moment, seems to be sunnier than the summer, but cool with an atmospheric autumnal taste in the air.

    mySociety is changing as ever, leaping forward in our race to try and make it easier for normal people to influence, improve or replace functions of government. More on this as it happens.

    Meanwhile, I’ve been continuing to hack away at WhatDoTheyKnow. A little while ago Google decided to deep index all our pages – causing specific problems (I had to tell it to stop crawling the 117th page of similar requests to another request), and also ones from the extra attention. There have been quite a few problems to resolve with authority spam filters (see this FOI officer using the annotation function), and with subtle and detailed privacy issues (when does a comment become personal? if you made something public a while ago, and it is now a shared public resource, can you modify it or take it down?).

    Right, I’ve got to go and fix a bug to do with the Facebook PledgeBank app. It’s to do with infinite session keys, and how we send messages when a pledge has completed. Facebook seem to change their API without caring much that applications have to be altered to be compatible with it. This is OK if the Facebook application is your core job, but a pain when you just want your Facebook code to keep running as it did forever.

    (the autumn photo thanks to Nico Cavallotto)

  8. Annotations just in today…

    It’s the first full working day for the new facility to annotate Freedom of Information (FOI) requests on WhatDoTheyKnow, and people have been hard at it.

    Mr Ormerod points out that private information isn’t necessarily so private if someone has died, so perhaps the exemption the MOD used shouldn’t apply.

    Trevor R Nunn has posted three annotations (e.g. this one) to show that his three FOI requests are being treated as one. The annotations facility is great for handling edge cases like this, which don’t happen often enough to be worth explicitly adding to the code, but need some mention.

    And finally Edward Betts has processed the list of post boxes retrieved by FOI into a more structured data format, and posted up a link to it. Exactly the kind of collaboration I love to see!

    And that’s just this morning!

  9. Now you can annotate Freedom of Information requests and responses

    Francis has been furiously adding new features to our Freedom of Information website WhatDoTheyKnow ever since it launched earlier this year. He’s just added one of the most important missing features, the ability to leave annotations or comments on FOI requests.

    This is especially useful for providing plain English summaries of what information in a response was actually interesting, or to discuss refusals to supply information and what to do with them. To add one just go to a request page and scroll to the bottom, just like adding a comment on a blog post.

    So, whether you’ve made a request in the past, or you’re just interested in helping out, get annotating.

  10. “Now, here, you see, it takes all the running you can do, to keep in the same place.”

    Whereas new sites are lovely, and I talk about Neighbourhood Fix-It improvements further down, there’s still quite a bit of work that needs to go into making sure our current sites are always up-to-date, working, and full of the joys of spring. Here’s a bit of what I’ve been up to recently, whilst everyone else chats about database upgrades, server memory, and statistics.

    The elections last week meant much of WriteToThem has had to be switched off until we can add the new election results – that means the following aren’t currently contactable: the Scottish Parliament; the Welsh Assembly; every English metropolitan borough, unitary authority, and district council (bar seven); and every Scottish council. The fact that the electoral geography has changed a lot in Wales means there will almost certainly be complicated shenanigans for us in the near future so that our postcode lookup continues to return the correct results as much as possible.

    Talking of postcode lookups, I also noticed yesterday that some Northern Ireland postcodes were returning incorrect results, which was caused by some out of date entries left lying around in our MaPit postcode-to-area database. Soon purged, but that led me to spot that Gerry Adams had been deleted from our database! Odd, I thought, and tracked it down to the fact our internal CSV file of MLAs had lost its header line, and so poor Mr Adams was heroically taking its place. He should be back now.

    A Catalan news article about PledgeBank brought a couple of requests for new countries to be added to our list on PledgeBank. We’re sticking to the ISO 3166-1 list of country codes, but the requests led us to spot that Jersey, Guernsey and the Isle of Man had been given full entry status in that list and so needed added to our own. I’m hoping the interest will lead to a Catalan translation of the site; we should hopefully also have Chinese and Belarussian soon, which will be great.

    Neighbourhood Fix-It update

    New features are still being added to Neighbourhood Fix-It.

    Questionnaires are now being sent out to people who create problems four weeks after their problem is sent to the council, asking them to check the status of their problem and thereby keep the site up-to-date. Adding the questionnaire functionality threw up a number of bugs elsewhere – the worst of which was that we would be sending email alerts to people whether their alert had been confirmed or not. Thankfully, there hadn’t yet been any such alert, phew.

    Lastly, the Fix-It RSS feeds now have GeoRSS too, which means you can easily plot them on a Google map.