Today is the annual International Day for Universal Access to Information.

Transparency organisations all around the world are celebrating the Right To Know, as embodied in many countries’ FOI Acts: here at mySociety we’re getting ready for our special TICTeC FOI Show and Tell (it’s not too late to register, and you totally should!).

Aptly, it’s also the tenth anniversary of the launch of AskTheEU, the Alaveteli site which allows anyone to send an FOI request to the institutions of the European Union. Many happy returns to this unique project, which is also celebrating its 10,000th full request.

Back in 2011 we wrote: “AskTheEU will help NGOs, journalists and citizens to exercise their right to know at the European level“, while also noting the evergreen fact that “a successful Alaveteli site needs plenty of resources to keep it running: responding to legal requests, providing tech support, helping people to progress with difficult requests for information.”

Well, it seems that any worries about the site’s viability were unfounded, as it’s survived very successfully as a project of AccessInfo for the past decade.

Clearly, a lot has happened since AskTheEU’s launch, not least the UK’s departure from the EU. Do note that users living in the UK (or anywhere) can still submit requests to it, though; there’s no need to be a EU citizen to take advantage of the Right To Know in Europe, and the EU institutions, like all governmental bodies, certainly offer plenty of interesting documents to request.

Need inspiration? Keep an eye on AskTheEU’s social media today as they’ll be highlighting some of the more notable requests from across the past decade, as well as celebrating FOI generally.

To get things kicked off, they’re giving away some Pro accounts, which is definitely a cause for celebration all round. Why not see if you can get hold of one, and start an EU investigation today?

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Image: Imants Kaziļuns

It’s a painful subject to think about — children lost and unaccounted for as they migrate across Europe — but it’s also one that it’s vital to monitor and quantify. 24 investigative journalists from 12 European countries have taken on the job, coming together in the crossborder Lost in Europe (LIE) investigation.

According to their findings, 18,292 unaccompanied child migrants went missing in Europe between January 2018 and December 2020 – that’s around 17 children slipping off the records every day, often into the world of crime, human trafficking and prostitution.

Liset Hamming is an investigative journalist who also runs Wob-Knop, the Netherlands’ Freedom of Information site, on our Alaveteli platform. Last year, she messaged to say that a contact of hers within LIE was starting a new investigation.

Liset would be assisting with sending FOI requests to immigration and border enforcement authorities in 16 European countries. We knew right away that the international Alaveteli network could provide exactly the help required.

We made introductions to partners in Croatia, Czech Republic, France, Germany, Sweden, Hungary, Belgium, Greece and of course the WhatDoTheyKnow team here in the UK. Then via our partners at Ask the EU help was offered for filing requests in Italy and Spain.

These experts were able to help Liset navigate the individual requirements of the FOI regime in each country, pointing toward the relevant authority and translating or refining the wording of the request being made. In some other countries, Liset made her own contacts.

Local knowledge

There’s a surprising amount you need to know before you start making FOI requests abroad. The Alaveteli network contacts were indispensable for their ability to answer questions about their local regimes: what law the requests would go under, what authority to request to, whether people from outside the country were legally eligible to make requests, what the deadlines were for responses and what recourse could be taken if these weren’t met. The information gathered from the various in-country contacts was put together with the preliminary research Lost in Europe had done into the availability of documents on child immigration numbers.

Based on all of this, the requests took two different forms: in some places, it was clear exactly which document type needed to be asked for; while in others this was harder to pin down, and so the requests were more exploratory.

This March, LIE ran a data bootcamp for their member journalists, data scientists and designers, as well as any others (including ourselves and our Alaveteli partners) who were involved in the investigation. They had three objectives for this two-day event:

• Analysis of the most recent statistics, figures, calculation methods and the exchange of data between different EU countries
• Identifying gaps in European laws, procedures and regulations in the field of children’s rights and migration
• Pinning down design, communication and clear storytelling around figures and maps, for a broad public readership

The discussions and outcomes of this intensive meetup were invaluable, and so far it has directly resulted in news stories across major publications in the Netherlands, Italy, Germany, Greece, France, Romania and the UK.

In the meantime the 16 requests have been filed and are in progress. The first responses from authorities are ‘dripping in’, as Liset puts it. Some FOI proceedings can take a while, as anyone who ever took up a similar challenge will confirm.

The investigation is still in progress, and you can follow along with its latest file here. As a tangible sign of the value already being uncovered, this strand of LIE’s work won first place in the global IJ4EU Impact Award for cross border journalism. We’re very glad to have been able to assist in this small way to a vital investigation.

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The requests

• On Transparencia for Belgium: request 1 to the General Directorate of the Administrative Police and request 2 to the Federal Police  (‘Total number of arrests at or near the border’)
• On Ma Dada for France: Procès-verbaux de la Police Aux Frontières (‘Border Police reports’) to the Ministry of the Interior
• On WhatDoTheyKnow for the UK: Total number of and reason for charges, checks, requests and/or arrests at the border regarding non EU citizens to the Home Office
• On Imamo Pravo Znati for Croatia: Policijskih izvještaja, izjava, optužbi i/ili zapisnika u vezi s provjerama, pretragama i/ili uhićenjima na granici (‘Police reports, statements, charges and / or records related to border checks, searches and / or arrests’) to the Ministry of the Interior, Zagreb
• On Frag Den Staat for Germany: Festnahme an der Grenze (‘Arrests at the border’) to the Federal Police HQ
• On Handlingar for Sweden: Gränshandlingar mellan 1 januari 2014 och 31 december 2020 (‘Boundary documents between 1 January 2014 and 31 December 2020’) to the Police Authority
• On Arthro5A for Greece (the first four requests ever filed on the brand new Alaveteli site!) συλλήψεις και αρνήσεις στα εσωτερικά σύνορα της ΕΕ (‘Arrests and denials at the Eu’s internal borders’) to the Ministry of Citizen Protection, the Greek Police, the National Coordinating Centre for Border Control, Immigration and Asylum and to the Ministry of Immigration and Asylum.
• Requests to the Ministry of Justice in the Netherlands had to be made by post, as they don’t accept FOI correspondence digitally.

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Image: Aude-Andre Saturnio

We’re delighted to announce that we’ve received funding from the Swedish Postcode Foundation that will help us extend our work on Freedom of Information in Europe.

The Foundation uses proceeds from the country’s lottery sales to help fund projects that support democracy and freedom of speech, as one of three areas where they believe they can help bring about long term positive change to the world.

The connection is particularly apt, as it was in Sweden that the world’s first FOI law was passed in 1766. From that beginning grew a worldwide good: since then, access to information has been recognised as a fundamental right by the European Court of Human Rights, and has been adopted in countries around the globe.

Matched up

In May 2019 we received funding from Adessium Foundation for a three-year project to increase access to online FOI tools across Europe. The ultimate aim is to enable journalists, campaigners and citizens in Europe to make greater and more effective use of their right to access information; and in particular to generate public interest stories and campaigns that will hold power to account.

Now this new match funding will allow us to dig further and build better within the main elements of the project, which are:

• To help partners to launch new FOI sites in the Netherlands, France (already completed) and another jurisdiction (coming soon).
• To upgrade existing sites to include the Alaveteli Pro functionality: AskTheEU already has this and five others will gain it shortly. By 2022 there’ll be 13 Alaveteli sites in Europe, 10 of which will have Pro.
• To improve the Alaveteli Pro software with new features that’ll make it a more powerful tool for investigations and campaigns (so far we’ve worked on exporting data from batch requests and enabling users to add links to news stories).
• To support journalist and campaigning organisations to use Alaveteli tools as part of their investigations (such as Privacy International’s use of FOI in their investigation into surveillance technologies used by police in the UK).
• To monitor government compliance with FOI, especially in the wake of the coronavirus pandemic.

Get involved

Now we can spread the goodness even further, so we’re planning to run some online training/learning activities around using Alaveteli tools as part of an investigation or campaign. If your work would benefit from this, and you live in an EU country with an Alaveteli Pro site, do get in touch.

We’re also keen to partner with membership-based news or campaign organisations to run more pilot projects using our new Projects feature. If you have a project that could benefit from contributors helping to extract and analyse data from FOI responses, let us know.

And finally: we’ll soon be starting to gather data about FOI compliance in different EU countries. If this is something that could benefit your work, register your interest and we’ll keep you posted.

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Image: Jonathan Brinkhorst 

We recently explained how to use pre-written Freedom of Information requests for a campaign. We’re glad to see this being used by AskTheEU, the Alaveteli site for Europe.

Today, AskTheEU launches a campaign to request the travel expenses of EU Commissioners — and they are calling on the public to help submit a total of 168 requests.

No matter what your feeling are towards the EU (let’s not even go there), we hope that everyone is in favour of transparency. AskTheEU’s campaign follows the discovery from a request that Commission President Jean-Claude Juncker spent €63,000 on an air taxi to Turkey for the G20 summit. Naturally, they were keen to know whether this level of spending is replicated across the organisation.

After a two-year battle, AskTheEU’s parent organisation Access Info has established that the European Commission will provide information on Commissioner’s travel expenses, but only in two-month bundles.

They’ve already made a start: after submitting legal appeals and new requests, Access Info won access to a handful of documents about the travel expenses of five Commissioners: these can be seen here.

But there’s plenty more to discover, and that’s where the general public comes in. Thanks to the pre-written requests function, all the hard work is already done: it’s just a matter of picking one or two time periods and submitting the already-composed request.

Anyone can participate by going to the campaign website from today. All requests and responses will be made public on AsktheEU.

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Image © European Union 2014 – European Parliament (CC by-nc-nd/2.0).

Back last year, we told you about WhatDoTheyKnow’s fancy new redesign, as part of our rolling process of design improvements.

WhatDoTheyKnow is powered by Alaveteli, the freedom of information software that also underlies 25 other FOI request platforms around the world. A great benefit of this global usage is that when we make improvements to one site, we can make them available for everyone else, too.

So, using what we developed and learned from the WhatDoTheyKnow redesign, we added the updated look and feel to the latest version of Alaveteli.

Now any Alaveteli install that upgrades to the latest version can also have a fancy new look!
And that’s what AsktheEU.org has done. And doesn’t it look great?

AsktheEU.org is an Alaveteli instance, run by Access Info Europe, which allows citizens to request information from the European Union. So if you need to escalate your request to an EU body and your country’s part of the EU, you should give AsktheEU.org a go.

Mobile responsive

A major improvement is that the site is now mobile responsive – so viewing it using a handheld device is ‘a total breath of fresh air’ (to use the words of mySociety designer Zarino!).The site was originally built with the assumption that most users would be on their desktop machines — which was true when it first launched, but certainly isn’t any more. Mobile users make up about 50% of the traffic these days, so this will make it much easier for them.

These changes also mean that users with visual impairments (or simply those who prefer bigger text on their web pages) can zoom in using their browser’s zoom controls, and use the new site perfectly comfortably, with no degradation in experience.

Lighter, faster pages

The new site is now much quicker to load, which should help those on poor connections or mobile devices.The designers achieved this by cutting down the number of files in the pages’ styling.

Space to breathe

The new request pages are now also more modern looking, with increased white space and improved contrast and type hierarchy, which should make them easier to quickly scan and find what you’re looking for.

The base font size has also been increased, making text, especially on the Help and About pages, much easier to read. And links now have underlines, to better distinguish them for users with trouble seeing changes in colour.

Well done to the Access Info and mySociety teams for making these improvements!

We’re hoping that, all together, they will make the site more accessible and therefore attract more visitors, so we’ll be keeping an eye on the impact of the new design and will report back.

There’s a secret message here for anyone running an Alaveteli site: if you’d like your site to benefit from all the improvements above, upgrade to Alaveteli 0.23. There are also loads of other benefits to upgrading, which you can check out here.

Please do get in touch if you’d like our support to upgrade, we’re here to help!

Last week I travelled to Berlin to meet with @dcabo, @helen_access and @KerstiRu of Access Info Europe and Valon Brestovci of Free Libre Open Source Software Kosova (FLOSSK) to discuss and plan collaboration on the first Alaveteli-driven websites: AskTheEu and Informata Zyrtare.

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