TICTeC is our annual conference on the impacts of civic technologies.
This year, we’ll be in Barcelona, Spain, with a diverse programme of speakers from all over the world.
Guy Grossman, assistant professor at the University of Pennsylvania’s political science department, will deliver one of two keynotes. See details of our other keynote speaker, Helen Milner OBE, here.
Guy has had a long history in civic tech research, with a special focus on Uganda and Sub-Saharan Africa, and we are delighted that he will be sharing his insights to our audience of practitioners and researchers.
Hi Guy! Tell us what you’ll be covering in your TICTeC keynote.
The state of academic knowledge about the promises and pitfalls of ICT applications designed to increase voice and accountability in low-income countries. Specifically:
- Under what conditions are citizens more likely to communicate with government officials using mobile-platforms? If we “build them – will they come”?
- Do mobile platforms exacerbate inequalities in political access, privileging groups (men, urban, better-off) that are heavier users of ICTs?
- What can be done to help increase the participation rates of marginalised populations (such as women and the poor)?
Low-income countries have leapfrogged past the landline era and directly into the mobile era. Citizens can now connect with each other and with their public officials in unprecedented ways.
Even though mobile technology is so pervasive, our collective understanding of many first-order questions in this area is surprisingly limited.
The massive penetration of mobile technology, even to remote areas of the least developed countries, has great potential to reshape both the social and political landscapes.
Even though mobile technology is so pervasive, our collective understanding of many first-order questions in this area is surprisingly limited. My goal at TICTeC is to help take stock of what we know and don’t know in this emerging field.
What are you hoping to get out of TICTeC?
I’m hoping to interact with practitioners, policy makers, technologists and fellow academics to figure out where the overlap is between practical needs and academic research.
I’m also hoping to get exposed to promising and innovative applications that I am unaware of.
Your civic tech research focuses especially on Uganda and Sub-Saharan Africa. What led you down this path?
I found very few applications and platforms, if any, designed to improve governance and accountability in low-income countries.
I care deeply about poverty and social and gender inequality, so working and studying in Africa has been a natural choice.
How did I get involved with civic tech? In the past decade I have witnessed an increasing number of mobile-based applications designed to enhance such things as agriculture productivity and financial transactions or match between buyers and sellers.
On the other hand, I found very few applications and platforms, if any, designed to improve governance and accountability in low-income countries. I came to believe that this was a great void that needed to be filled.
In fact, unfortunately, we are still quite far from saturation in the development of governance-related ICT applications.
What do you think are the big unanswered questions when it comes to civic tech?
Does participation in mobile communication spill into more traditional forms of political participation?
Here’s a very partial list of some of the answered questions when it comes to civic tech in the global south:
Can simple innovations in mobile technology be used to facilitate new meaningful forms of political participation?
If so, what types of mobile-based political communication are most likely to be adopted by voters?
What is the potential of ICTs to flatten political access to marginalised populations?
What are some of the ways to increase the usage of mobile-based political communication in the face of clear collective action problems?
How can ICT be used to overcome political economy constraints to growth (e.g. by resolving monitoring challenges in government bureaucracies, reducing the cost for citizens of tracking bureaucratic performance, or making it easier to detect corrupt practices in public-sector salary distribution)?
And, does participation in mobile communication spill into more traditional forms of political participation?
If you could make one recommendation to those developing new civic tech, and wanting to see real impact from it, what would it be?
Adopt a user perspective — make sure that the suggested application/platform addresses a real need that could not be addressed using a low-tech solution.
You won’t want to miss what Guy has to say at TICTeC, so make sure you book your tickets now.
A lot of people come to mySociety to reuse our code having seen the UK websites, which is great! Then you can see what we’re trying to do in the UK and how you could replicate it abroad. But what I wonder, and what lead me to write this blog post, is are we reining in your imagination for what these platforms could be used for?
9 times out of 10, when someone contacts me about FixMyStreet, it’s for street reporting problems. Naturally, it’s in the name of the platform! But we do get the occasional request to use it differently, which is something we’re really keen to explore. Here are some things I think it could be used for, that aren’t street related:
1) Antiretroviral Drug shortages in clinics in Africa.
The background: 34% of the world’s HIV positive population currently live in Southern or Eastern Africa . These people need antiretroviral drugs to survive, some of which could be supplied by the Government’s medical stores, some of which could be supplied by charities, but it is often reported that there are shortages of drugs at some clinics 
The concept: A mobile responsive FixMyStreet site which health clinic staff can use to report the status of their stock to the relevant supplier. The site would instantly send an email to the clinic supplier when the staff member dropped a pin on their clinic on a map in the site. There could be different alert categories such as “stock running low”, “stock critically low” and “Out of stock”
Impact it would hope to achieve: The aim would be to enable clinics to report on the status of their stock far enough in advance that the supplier could order and deliver stock before they hit the Critically low or Out of Stock status. This would mean that people would always be supplied with ARVs if they need them. Another point would be that patients could check the map to see if the clinic in their area has stock of the ARVs they need, and potentially choose another clinic if there is a shortage.
The background: It’s no surprise to anyone to hear that some species of wildlife are under threat. Wildlife conservation charities, like the Royal Society for the Protection of Birds (RSPB), annually monitor population levels for endangered species  to ensure they have accurate data on population growth or decline and the lifestyles and habitats of the wildlife they are aiming to preserve.
The concept: A mobile responsive FixMyStreet site which allows people to report sightings of endangered animals to wildlife conservation charities. The site would be tailored for area (eg the endangered animals native to certain countries) or could simply be per species (eg mammals, avians etc). The public would then be able to take a picture of the animal, attach it to the report and leave a short message, like “2 adult bitterns accompanied by young seen at 10:41am). The report will give the charities the location the animal was spotted in and they will be able to add this to their research data.
Impact it would hope to achieve: Hopefully this idea would contribute valuable data to the research of Wildlife Conservation charities. Another hope is that it would make people more interested in the wildlife in their surrounding area, thus more involved in conserving it and its habitat.
3) Reporting polluted Waterways
The background: You may have seen the reports from China earlier this year about the dead pigs found in the Huangpu River . It’s not just a Chinese phenomenon: around the world rivers, canals and lakes are becoming more and more polluted.  In fact the statistics coming from the UN are quite shocking. This not only has a harmful effect on wildlife in the river, but could lead to longer term issues with clean drinking water, especially in countries where cleaning polluted water is an expensive option.
The concept: This is very similar to the classic FixMyStreet. A website would be set up where a person could submit a photo and report of a polluted waterway by dropping a pin on a map at the position of the river. This report would then get sent to the local council or persons responsible for caring for the waterway.
Impact it would hope to achieve: Similarly to FixMyStreet in the UK, this would help to get citizens more actively involved in their local area and government. The idea would also be that the council would hopefully start dedicating more resources to clear rivers and waterways. Or local residents could form a group to remove litter themselves. In the case of chemical or oil spills this would obviously not be advised. However if chemical waste or oil spillages were noticed to be originating from specific buildings then the council would have the opportunity to bring this up with the residents or companies in these buildings.
So those are some of my ideas! What are yours?
We’re actively looking to support non-street uses of FixMyStreet so please do get in contact on firstname.lastname@example.org with your ideas and we’ll work together to see how we can achieve them!
Oh, and, don’t worry if you still want a classic FixMyStreet, we’ll help you with that too!
 Orangutan by Matthew Kang
 Primary colours by Vineet Radhakrishnan
When TheyWorkForYou was built by a group of volunteer activists, many years ago, it was a first-of-a-kind website. It was novel because it imported large amounts of parliamentary data into a database-driven website, and presented it clearly and simply, and didn’t supply newspaper-style partisan editorial.
Mzalendo (which means ‘Patriot’ in Swahili) has been around for a few years too, as a blog and MP data website founded by volunteer activists Conrad and Ory. However, over the last few months mySociety’s team members Paul, Jessica and Edmund, plus the team at Supercool Design have been helping the original volunteers to rebuild the site from the ground up. We think that what’s launched today can stake a claim to being a true ‘second generation’ parliamentary monitoring site, for a few reasons:
- It is entirely responsively designed, so that it works on the simplest of mobile web browsers from day one.
- All the lessons we learned from storing political data wrongly have been baked into this site (i.e we can easily cope with people changing names, parties and jobs)
- Every organisation, position and place in the system is now a proper object in the database. So if you want to see all the politicians who went to Nairobi University, you can.
- There is lots of clear information on how parliament functions, what MPs and committees do, and so on.
- It synthesizes some very complex National Taxpayer’s Association data on missing or wasted money into a really clear ‘scorecard‘, turning large sums of money into numbers of teachers.
The codebase that Mzalendo is based on is free and open source, as always. It is a complete re-write, in a different language and framework from TheyWorkForYou, and we think it represents a great starting point for other projects. Over the next year we will be talking to people interested in using the code to run such sites in their own country. If this sounds like something of interest to you, get in touch.
Meanwhile, we wish Ory and Conrad the best of luck as the site grows, and we look forward to seeing what the first users demand.
Are you a keen follower of political developments in Kenya or Nigeria? Are you also passionate about transparency, and interested in the possible role of digital technologies in enhancing it in these countries? If so, you might be just the person to run mySociety’s Africa Project.
mySociety is a project of registered charity UK Citizens Online Democracy, currently running award-winning civic and democratic websites within the UK, including TheyWorkForYou.com and FixMyStreet.com.
We have recently received funding from the Omidyar Network to mentor transparency organisations in Kenya and Nigeria about how mySociety assesses value in technology, and how it goes about delivering projects. We’re looking to recruit an Africa Project Lead who will be responsible for shaping and running the project.
The role will be for 12 months in the first instance, with possibility of extension. The salary is competitive, and reflects the skills and experience we are seeking. Reasonable travel expenses will be fully paid, however no relocation expenses are available.
mySociety has ten full time staff, and a wider community of energetic and creative volunteers, all but one currently based in the UK. We are a very techy organisation, made up of people who care passionately about using technology to make services that are not just popular, but which offer their users some sort of tangible, offline benefit.
Running the Africa Project successfully will involve using the expertise of mySociety to enable Kenyan and Nigerian transparency organisations to become more effective. Whilst doing this, the Africa Lead will also be scoping for future opportunities where Omidyar Network and mySociety would be able to make meaningful contributions to the transparency and accountability sector in Africa.
Whilst we have good, knowledgeable friends who have helped us scope this project, mySociety’s current staff and volunteers have only limited knowledge of Kenya and Nigeria, and of the technical or political circumstances within them. The Africa Project Lead will enable the rest of the organisation in learning what is needed to deliver projects that are of value.
Key Responsibilities and Deliverables
- Build relationships with two partner organisations in Kenya and Nigeria and, with them, deliver specific digital services (or measurable improvements to existing digital services) which are appropriate to their national settings, utilising expertise from the mySociety team.
- Develop an in-depth understanding of the role of transparency in a number of key African countries, which can be shared with the mySociety core team and the wider mySociety network.
- Demonstrate through presentations how mySociety has built successful services in the UK and develop relationships with organisations and individuals with which we or Omidyar Network may work in the future.
- Towards the end of the first year of the Africa Project, the Africa Project Lead will run an ideas generation process to identify further organisations worth partnering with, and specific projects worth building.
- Help our Internationalisation Developer to understand how to successfully deliver technological contributions in conjunction with our partners.
- At least 12 months prior knowledge of the role of transparency and accountability organisations in at least one African country, preferably working directly with such groups, in country.
- Strong mentoring skills
- At least 12 months working either professionally or voluntarily with developers of internet technologies.
- Graduate level spoken and written English
- A willingness to travel on a regular basis
- Prior experience of working independently with limited or no direct supervision, required because in this position your line management will be light touch and physically remote
- Prior familiarity with digital transparency projects
- A high level of technical literacy
- A preexisting social network in either the local web technology community, or the transparency and accountability community
We are looking for a candidate to be based in or near Nairobi’s iHub . However, this job will entail considerable travel, including several weeks a month working with one of our partners in Abuja. The successful candidate must be able to travel between Kenya and Nigeria without undue restriction.
How to apply
To apply please send an email to email@example.com with the tag msjob9 in the subject line. Your application must consist of a covering letter, a CV and a 250-300 word written piece on “The similarities and differences between classic transparency projects and digital transparency projects”.
Closing date for applications – 7pm on the 11th April 2011 and interviews will be taking place in Nairobi April 12th, 13th 14th and in the UK on April 16th, 17th.