Tools for improving your community for citizens, activists and public servants

Within our Community practice, we run and develop services to help citizens support and enrich their own neighbourhoods, through engagement with local government.

The keystone of this is our FixMyStreet platform, a simple way to report faults to the authorities responsible for getting them fixed.

FixMyStreet is a thriving UK service. Partner sites around the world also rely on its Open Source codebase, and we ourselves have also refactored its core functionality for numerous spin-off community projects.

In all, FixMyStreet empowers millions of citizens to make an improvement in their own neighbourhood, quickly and efficiently.

FixMyStreet for citizens


Improve your neighbourhood

Report an issue in your community – even if you don’t know who’s responsible for getting it fixed.

Find out about FixMyStreet.

Stay updated

Receive an email every time someone makes a report within your chosen area.

Sign up for FixMyStreet alerts in the UK.

Run a FixMyStreet in your own country

Find out how you can use the free Open Source FixMyStreet code to run your own service.

Find out how to start a service in your country.

FixMyStreet Pro for local authorities


A full street reporting service for councils

Residents, staff and contractors love FixMyStreet Pro as an easy to use service for end-to-end issue reporting and resolution; if you’re the budget-holder, you’ll love its sensible pricing, too.

Learn how to include FixMyStreet Pro on your council website.

Under a continuous process of development

We work closely with our council clients to find out which features are most useful for them – and then we build them!

Find out all about the latest features on the SocietyWorks blog.

Make cost savings straight away

Bringing all your reports together, in our easy to integrate cloud hosted service, is a proven path to significant savings for authorities across the UK.

See FixMyStreet Pro in action, book yourself a demo.

Places and spaces

Keep It In The Community

A map of places and spaces that are valuable to the local communities across the UK, based on the FixMyStreet platform and run in collaboration with Power To Change.

Read about the background to the project.



Working in collaboration with Tower Blocks UK, mySociety is creating FixMyBlock, a one-stop toolkit for tenants in high rises.

Intended to cut through the jargon and empower residents, FixMyBlock lays out everything that landlords should be doing to keep tower blocks safe — and what to do if they aren’t. Read more about the project.

Match points to boundaries with MapIt

MapIt is the easy way to match your users to the correct constituency, representative or service, in the UK or worldwide.

If your app or website needs to connect UK locations with areas like constituencies or counties, MapIt can save you a lot of time. It is a mature, trusted and widely deployed — and it is designed to fit right into your website or app, quickly and simply.

Start matching boundaries with MapIt.

Research and evidence

Access UK FixMyStreet reports going back over a decade to analyse street fault hotspots and prevalent issues.

Browse our data in the UK.

Read our groundbreaking research on citizen-to-government Civic Technologies.

Access our research papers.