1. Explore FOI Information

    How many Freedom of Information requests are sent through WhatDoTheyKnow as compared to those made directly to public bodies? Our new mini-site lets you explore Cabinet Office statistics in comparison to numbers from WhatDoTheyKnow.

    Every quarter, the Cabinet Office releases Freedom of Information stats for a collection of central government ministries, departments and agencies. This provides a good benchmark for understanding how requests made from WhatDoTheyKnow relate to requests made through other routes. Back in 2010 we ran several blog posts about this, though we haven’t released any comparisons in recent years — and we’re now making up for lost time.

    In 2016, WhatDoTheyKnow was the source of 17.14% of requests to audited public bodies. On the other hand, most WhatDoTheyKnow requests (88.51%) went to public bodies that the Cabinet Office figures don’t cover.

    One interesting conclusion from this is that most FOI activity in the UK is not immediately visible from the official statistics. You can read more about what we learned from the numbers, or explore the data for yourself on the mini-site.


    Image: Jerry Kiesewetter (Unsplash)

  2. Join us in Lisbon for TICTeC 2018

    It’s official: TICTeC 2018, our fourth conference on the Impacts of Civic Technology, will be in Lisbon, Portugal, on 18 and 19 April 2018.

    Stick that in your diaries now, we’d love for you to join us.

    TICTeC is known for its unique focus on the impacts of Civic Technologies: it’s a safe place to examine what works, what doesn’t, and how best to measure that. And the culture of TICTeC — where funders mix with practitioners, activists converse with researchers, small NGOs get as much attention as the big players — tends to create new sparks: partnerships, ideas, synergies and friendships.

    Call for Papers now open

    If you’d like to give a presentation or run a workshop, please submit your proposals now. You have until 2nd February 2018.

    Register

    For the last two years TICTeC has sold out – so make sure you get tickets early. Early bird tickets provide a 50% discount, so it’s well worth registering before they run out!

    Sponsor

    If you’d like to support TICTeC to bring together the world’s best Civic Technology researchers and practitioners, there are many different sponsorship opportunities available. Please visit our sponsorship page for more details, or contact gemma@mysociety.org for more information.

    Keep an eye on the TICTeC website for full details of proceedings as they are announced.

    We look forward to seeing you in April! Meanwhile, if you’d like to see what TICTeC is all about, you can browse highlights from TICTeC 2017 and from our recent special TICTeC event in Taipei.

  3. Citizenship & Civic Engagement Committee: mySociety’s written evidence

    In June this year, a Lords Select Committee on Citizenship and Civic Engagement was appointed. Submissions of written evidence were invited, and of course, this being very much our area, we felt the need to contribute.

    Our written evidence is a fairly quick readpdf. Nonetheless we hope that it gets the essential points across, drawing on our experience in what works and what doesn’t in technology for civic engagement.

    You can view all the submissions the inquiry received on the Parliament website. The committee will report their findings by the end of March next year.


    Image: Daniel Funes Fuentes (Unsplash)

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  4. Highlights from TICTeC@Taipei

    Well, what an amazing few days in Taipei!

    On 11-13 September we co-hosted TICTeC@Taipei, our Impacts of Civic Technology Conference, with our wonderful Taiwanese partners Open Culture Foundation (OCF).

     

     

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  5. Looking forward to Taipei

    It’s only a few days now before we’ll be in Taipei, hosting an extra special edition of TICTeC, the Impacts of Civic Technology Conference — or TICTeC@Taipei as it’s snappily being called.

    TICTeC@Taipei will be the headline event of Civic Tech Fest, Asia’s first ever festival celebrating all things Civic Tech. It’s also an official side event of the World Congress on Information Technology (WCIT), so TICTeC@Taipei attendees will also be able to attend the WCIT, and vice versa.

    We’re super excited about not only TICTeC@Taipei and WCIT, but the other events that are happening during the festival too, which include g0v’s legendary hackathon, the Code for All Summit, State of the Map Taiwan, and Wikimedia Taiwan’s 10th anniversary event. In fact, our only concern is that there will be just too much to choose from!

    We’re looking forward to reconnecting with friends and associates across the global Civic Tech scene, not to mention meeting new faces. It’s such a great opportunity to share ideas, learnings and experiences not just within our own community, but more widely with the WCIT crowd too.

    Attendees will be coming from all around the world: check out the CivicTechFest Google Group to get a snapshot of who will be there. We’re delighted that we’ve been able to provide some travel grants to individuals who wouldn’t have been able to come without support, and we’re really looking forward to meeting them.

    There is also time left to submit a proposal for the unconference part of TICTeC@Taipei. If you have a workshop idea, or want to share your Civic Tech story, you can propose an unconference session idea by filling out this form before 7th September. There will also be time to submit ideas in person on 11th September.

    Feeling a bit envious of all the anticipated fun? There’s still time to register for TICTeC@Taipei, so if you fancy coming to the biggest Civic Tech gathering of the year, get your tickets here!

    While we’re there, we’ll also be making a special announcement about TICTeC 2018. We’ll share it here as well, of course, so watch this space for more information!

  6. A new home for our research

    For the last few years mySociety’s research output has been living in its own little area of the main website. At the start this was fine, but as we’ve produced more research (which is good!) the website was not good at making clear what we had previously released and why you should read it (which is bad!).

    To fix that we’ve brought all our research reports, papers and blog post together in one place. We also wanted to take the opportunity to make our research easier to access. For all our research going back to 2015, we now have a nice, mobile-responsive, easy-to-read version, as well as a text and a kindle .mobi file to go along with that. In several cases papers that had been published externally were released by the publisher under a Creative Commons licence – meaning these could be converted to the new format.

    So have a look around the new site! Learn about Civic Tech Cities, or Who Benefits From Civic Technology.

    And don’t forget that you can sign-up for our research newsletter for exciting research updates!

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    Image: Nico Kaiser 

  7. TICTeC@Taipei: Agenda now online, early bird tickets still available

    As we shared back in April, this September we’ll be hosting an extra edition of our TICTeC research conference, in Taipei.

    TICTeC, or The Impacts of Civic Technology Conference, is the Civic Tech sector’s only conference that’s dedicated to promoting and sharing research into the impacts of online technologies and digital democracy around the world, to share what works and (crucially) what doesn’t.

    TICTeC@Taipei will be the headline event at the Open Culture Foundation’s Civic Tech Fest,  a week-long festival featuring a series of conferences, workshops and hackathons related to open data and open government. And Civic Tech Fest itself is an official parallel event of the World Congress on Information Technology (WCIT), one of the world’s largest gatherings of the IT industry.

    It’s a really unique opportunity to bring together researchers and practitioners from across the globe in Asia’s Civic Tech hub, and to showcase our sector’s initiatives to the wider IT industry.

    We’re delighted to announce that the TICTeC@Taipei agenda is now online. The conference will feature speakers from the Omidyar Network, UNICEF, the Web Foundation, government ministries of France and Taiwan, leading universities, and many more.

    Early bird tickets are still available until 21st July and registration includes entry to all Civic Tech Fest and WCIT events. We’ll even be having the TICTeC after party in the Taipei 101 building (the tallest building in the photo above), at Google’s Taipei offices. Pretty cool huh?

    Don’t miss out on this unique opportunity — book now!

    Image: sama093 (CC BY-NC-ND 2.0)

     

  8. TICTeC 2017 in Florence: videos and slides

    How can we counter Fake News — and should we even try? Do big corporations have a moral duty to share their data for the betterment of the world? Why do petitions created by women get more signatures than those created by men?

    These are just a few of the questions posed — and answered — at TICTeC 2017.

    If you weren’t able to attend (or indeed if you’d like to experience it all again), you’ll be glad to know that you can now access videos of the key presentations, as well as interviews where delegates share their insights and specialist expertise. Where available, we’ve also shared speakers’ slides.

    You can see the whole lot on the TICTeC website, and as a taster, here’s an overview of the whole event… in just two minutes:

    And don’t forget: you can join us for a special extra TICTeC conference in September this year. We’ll be hosting TICTeC@Taipei as part of Asia’s first Civic Tech Fest, an official side event of the World Congress on Information Technology. More details and how to register can be found at civictechfest.org.

  9. Civic Tech Cities: researching US government inhouse technologies

    Today, mySociety, in partnership with Microsoft, launch Civic Tech Cities, a new piece of research looking at the technologies local governments implement to serve and communicate with their citizens. You can download it here.

    Civic Tech: whose job is it?

    Debating and making decisions on behalf of the people; managing services, disseminating information — all of these have been the agreed tasks of local government for a very long time. But has citizen-facing technology now also become a core function of government? And if so, how are they doing?

    We often say that mySociety was originally set up to show governments how they could be using digital better, and that one day we hope to have done ourselves out of a job.

    But perhaps it’s wrong to foresee a time when we’ll be able to pack up and go home. Perhaps those within government will never be able to escape internal bureaucracies and budget constraints to provide the software that their citizens will really benefit from; perhaps the provocative NGO, one step ahead with citizen-to-government technologies, will always be a necessary agent.

    We won’t know for sure until we start researching beyond our own sphere.

    A vital new area for research

    When we set up the mySociety research programme, as you’d expect, our first priority was to look at the impact of the services we, and other organisations like us, were providing.

    Around the same time, the term ‘Civic Tech’ was gaining traction, and it carried with it an implicit reference to applications made outside government, by organisations like us, cheekily providing the tools the citizens wanted rather than those the government decided they needed.

    If our aim was to wake governments up to the possibilities of digital, to some extent it has been successful. Governments around the world, at all levels, have seen the financial and societal benefits, and are producing, buying in, and commissioning civic software for their own online offerings.

    It is, then, high time that the sphere of government-implemented civic technologies were more closely examined: how effective are they? Who is using them? What changes are they wreaking on the relationship between citizen and government? How, indeed, are governments themselves changing as a result of this new direction?

    Civic Tech Cities

    Thanks to generous funding from Microsoft, we were able to conduct research that seeks to answer these questions, in the context of municipal-level council digital offerings in five US cities.

    Emily Shaw, in collaboration with mySociety’s Head of Research Rebecca Rumbul, examined standalone projects in Austin, Chicago, Oakland, Washington DC and Seattle, to produce case studies that cast a light on the state of institutional civic tech in the current age.

    The technologies chosen for scrutiny were diverse in some ways, but the challenges they faced were often alike: and we can all, whether inside or outside government, recognise common pitfalls such as failing to budget for ongoing maintenance of a service that was expected to roll happily along, untended, for the foreseeable future; or building a world-changing digital service that fails to gain traction because its potential users never get to hear about it.

    It’s our hope that local governments everywhere will benefit from this in-depth look at the tools US municipal governments have put in place, from LargeLots in Chicago which sold disused land in disadvantaged neighbourhoods for a nominal $1 fee, to RecordTrac in Oakland, a request and response tool for those seeking information under California’s Public Record Act.

    Better tools make better policy

    Interestingly, one of the key findings of this report is that developing digital tools alongside policy, rather than bolting these tools on afterwards, results not only in better tools, but better policy too.

    The user-centred design principles that have been central to the Civic Tech movement had a knock-on effect beyond the software development departments of municipal government. They began to shape the ways in which policy itself was developed, resulting in services that were more accessible and appropriate to the communities they serve.

    Two-way learning

    Finally, it’s not just governments who will learn from this examination of best practices, potential problems and unexpected bonuses; we, and other NGOs like us, can gain crucial insights from the sector which, after all, is pursuing the same aim that we are.

    You can read the research paper here. Many thanks to Microsoft for making it possible, and to Emily Shaw for putting in the time and effort to make it a reality.

    Image: Jindong H

  10. Looking forward to Florence

    It’s just a few days now until our annual research event, TICTeC.

    The Impacts of Civic Technology conference is an opportunity for researchers, activists, funders, and all the other people that make up the ever-growing Civic Tech sector, to come together and learn from one another in two days of inspiring presentations and workshops.

    In between sessions, the odds are very much in favour of conversations with people whose area of expertise is precisely relevant to your own — that’s one of the primary reasons, attendees tell us, that they enjoy TICTeC so.

    And that’s before you even throw in the fact that we’ll be convening in one of the most beautiful cities in the world: Florence, Italy.

    The agenda is looking great: you can see it here, and more details about the speakers are here. It’s always a sign of a good event when the team members putting the website together are already talking excitedly about which sessions they hope to attend!

    If all of that is making you wish you had booked a place, well, it’s not too late. There are a very few tickets left so if you act now, you could still be joining us in the Villa Vittoria for the highlight of the Civic Tech year. There are even a few free tickets available, so please email gemma@mysociety.org if you’re interested.

    If you can’t make it, don’t forget to follow proceedings on Twitter via the @mySociety Twitter page and via the #TICTeC hashtag. We’ll also be producing videos of the main plenary sessions which we’ll publish on the TICTeC website after the conference.

    Ci vediamo presto!


    Image: Villa Vittoria