If you’ve used a mySociety website and made a difference, large or small, we’d love to interview you.
A few weeks ago, we heard how Open Data Consultant Gavin Chait used WhatDoTheyKnow to help people setting up businesses .
But you don’t need to be a professional to have achieved something with our sites. We want to know what you’re doing with WhatDoTheyKnow, FixMyStreet, TheyWorkForYou, WriteToThem — or any of our other web tools.
Have you managed to solve a persistent problem in your community by reporting it via FixMyStreet? Used data from TheyWorkForYou to inform a campaign? Or maybe you’ve put WriteToThem on your website and rallied people to contact their MP about something important.
Whatever it is, big or small, we want to hear about it. Please do let us — and the world — know what you’ve achieved with mySociety’s sites.
Ready? Click here to send us a couple of sentences about what you’ve achieved, and if we think we can feature your story, we’ll follow up with an email interview.
Today we’ve added twelve new topics to the voting pages for every MP on TheyWorkForYou. Covering important areas such as membership of the EU, mass surveillance of data, and military action against Daesh/ISIL, these voting lines will help give an even better at-a-glance picture of what your MP stands for, and how that was reflected in Parliament.
Check your own MP’s votes on these topics by inputting your postcode on the TheyWorkForYou homepage:
and then clicking on the ‘voting record’ tab:
You’ll see all your MP’s voting lines laid out in several topic areas on a single page:
From there, it’s easier to explore further by clicking ‘show votes’, which will take you to a page listing every vote taken into consideration when calculating the MP’s stance.
For a full explanation on the methodology behind these pages — a combination of manual and automated inputs — see our previous blog post.
How do we choose which topics to include? It’s all driven by what MPs have voted on in Parliament, and consequently how much data there is to draw from in any specific subject area (there are also a few ‘topics in waiting’: areas we know we want to cover, but where there need to be some more votes before we have sufficient data to present meaningful stances).
New topics in full
The new voting lines we’ve added are:
- In Constitutional Reform
- Reducing the voting age
- In Home Affairs
- Mass surveillance of people’s communications and activities
- Merging police and fire services under Police and Crime Commissioners
- In Transport (a new topic area)
- High speed rail network
- Greater public control of bus services
- Publicly-owned railways
- In Foreign Policy & Defence
- UK membership of the EU
- The right to remain for EU nationals
- Military action against the group known as ISIS, ISIL or Daesh
- In Taxation & Employment
- The reduction of Capital Gains Tax
- In Housing (a new topic area)
- Secure tenancies for life
- Charging a market rent to high earners renting a council home
We hope this helps you see, even more clearly, the effect your MP has had on a broad range of national and international issues.
Don’t forget that we also offer the chance to discuss these votes (or any other issue) with your MP. Just click the ‘send a message’ button at the top of the page to go to WriteToThem.com, where you can compose a message to your representatives quickly and easily.
- In Constitutional Reform
— mysociety (@mysociety) June 27, 2016
That’s the tweet we put out on Monday, after a few days of the fastest-moving politics the UK had seen in years. Little did we know that there was plenty more to come.
And it’s true. Everyone is talking politics — in the street, in the pub, on Facebook. Everyone wants information; everyone wants to express their opinions: which means that TheyWorkForYou and WriteToThem are pretty useful right now.
This has been an interesting week for us here at mySociety. As well as engaging in the same scrolling through fast-changing news stories as the rest of the nation, we’ve been dashing to make a few changes to our sites.
In general, our working methods favour considered actions. We ticket ideas, we discuss them, we prioritise and schedule them, we peer review them, and then they go live. It’s an excellent system for ensuring that work is both necessary and robust. It’s not quite so ideal for working on a new feature you need, like, yesterday, so this has been a change of pace for us.
Information is key
Here’s our first significant addition. Before you email your MP on matters concerning Brexit, it’s useful to know where they stand, so we quickly created an infobox for MPs’ pages on TheyWorkForYou (based on data from the BBC):
Neither of our parliamentary sites needed structural changes: fortunately, they are built robustly and hosted on servers which cope with increased visitor numbers when they occur.
And they are occurring. In a week that has seen the referendum, the resignation of the Prime Minister, mass shadow cabinet resignations, and Conservative leadership nominees, you have had plenty to research and plenty to write to your representatives about.
Here’s what visitor numbers for TheyWorkForYou look like — five times the usual traffic:
And six times as much as usual for WriteToThem:
Increased traffic is no problem (quite the contrary; we love it!), but there were some things that needed our attention. More users means more user support, so we’ve spent more time than usual answering questions about who we are, how we generate our data, what to do if a confirmation email doesn’t arrive, and so on.
Oh, and about that data:
All these resignations- will nobody think of the people who maintain parliamentary monitoring websites?
— Myf Nixon (@mockduck) June 27, 2016
Lots of what’s published on TheyWorkForYou updates automatically, but not necessarily immediately. Parliamentary roles, for example, are only scheduled to update weekly.
That doesn’t allow for the rate of resignations and replacements that we’ve seen in the shadow cabinet this week, so our developers have had to go in and manually set the update code running.
We wanted to remind people that TheyWorkForYou is a great place to research the facts about those standing in a leadership contest. In particular, our voting record pages set out clearly and simply what each MP’s stance is on key issues.
So we’ve been tweeting and Facebooking reminders like this:
At times, the news moved too fast for us to keep up:
Oops! Meanwhile, we also have another useful source of information: the Conservative party speeches that were removed from the internet in 2013 and which we republished on our SayIt platform:
We’re working on improving the way that TheyWorkForYou pages look when you share them on Facebook and Twitter, which seems sensible given that they are being shared so much right now.
Well, it certainly all happened over the weekend: the resignation of one Secretary of State on Friday and the quick appointment of another by Saturday.
It all left a lot of people wondering just who this Stephen Crabb fellow was, and what he stood for.
Fortunately, there’s a very handy website where you can look up the details, debates and voting records of every MP — we refer, of course, to our very own TheyWorkForYou. Over the weekend, we saw the link to Crabb’s voting record shared across social media (and even good old traditional media; we were also mentioned on Radio 4’s Any Answers). Naturally, most interest was around Crabb’s voting habits when it comes to welfare and benefits.
The upshot of this was that TheyWorkForYou saw almost three times our normal traffic for a Saturday. Over the weekend, 30% of all page views were for Crabb’s profile or voting records. In contrast, just 1.83% thought to check out his predecessor’s record: yesterday’s news already, it seems.
So Stephen Crabb’s the new guy, and you may want to keep up to date with his contributions to Parliament. Sign up here and we’ll send you an email every time he speaks.
We recently added an Environment section to voting pages on TheyWorkForYou, so now you can see exactly how your MP voted on issues like fracking, measures to prevent climate change, and green energy, all in one place, like this:
Votes on environmental issues are clearly a priority for our users. They’ve been one of the most-requested additions in the TheyWorkForYou postbag over the last couple of years, and we’re glad to have fulfilled those requests, even if it took a while.
At the same time, we’ve also made several other additions to existing sections on voting pages, so now you can check how your MP has voted in these areas:
- Assisted dying
- Trade union regulation
- Taxation of banks
- Enforcement of immigration rules
- MPs’ veto over laws only affecting their part of the UK (AKA English votes for English laws)
To check your own MP’s voting record, head over to TheyWorkForYou.com, and input your postcode on the homepage. Then click ‘voting record’ at the top of your MP’s page.
If you have strong opinions about how your MP voted on any issue, don’t forget, you can let them know by clicking on ‘Send a Message’, which will take you over to WriteToThem.com.
In case you hadn’t heard, yesterday Parliament debated whether Donald Trump should be barred entry to the UK.
This is a bit of an occasion, because the first petition has been signed by more people than any other in this Parliament. It has 573,971 signatures, and its title is “Block Donald J Trump from UK entry”. The second petition is titled “Don’t ban Trump from the United Kingdom”. That petition is curious. It has 42,898 signatures, but 30,000 signatures were removed because they were thought to be suspect and coming from one source.
Now, regular TheyWorkForYou readers know that parliamentary debates are often interesting, sometimes thought-provoking, and occasionally amusing. The Trump debate is a great example of all of those things.
But most people see the goings-on in Parliament as very dull. Today, you might want to do someone a favour, and point them towards this particular debate, which you can see in full here.
As always with TheyWorkForYou content, it’s easy to search, share or link to any individual section. And as if that’s not enough, this debate contains the only use of the word wazzock yet recorded in Parliament. Now that’s got to be worth a share.
Can you donate a few pounds toward the running of our UK sites?
You are the lifeblood of these sites: you make the reports that go off to the council; pen the letters to your representatives, request the information that our public authorities hold.
Today, we’re asking for a little more. When you visit one of our UK sites, you may notice a banner asking for a donation.
That’s because, as well as relying on your usage, these sites rely on your contributions to keep them running. In fact, our overheads are substantial: your donations help fund servers, maintenance, development, user support and all the other costs that come with running popular services and large archives.
If you’ve benefited from one of our sites, or you are glad that they are around for others, please consider setting up a regular contribution of a few pounds a month, or making a one-off donation. It will be very much appreciated.
How is the data explosion transforming our world?
That’s the question that inspires the Big Bang Data exhibition, running from today until February 28 at Somerset House in London.
Alongside all kinds of data displays, data-inspired artwork and data-based innovations, the exhibition features our very own FixMyStreet and TheyWorkForYou as examples of websites that are using data for the common good.
The exhibits range from fun to thought-provoking to visually rather beautiful: we enjoyed Nicholas Felton‘s annual reports about himself, the Dear Data project, and innovative devices such as the fitness tracker for dogs. Most of all, of course, we enjoyed seeing our very own websites put into context and available for everyone to have a go with. 🙂
We’re delighted to have been included in this event, and we recommend a visit if you’re in the area. There’s plenty to keep you interested and informed for a good hour or two.
How do you pin down the intangible?
More specifically, how do we understand something as nebulous as why people visit our websites? For better or worse, Google Analytics can’t provide brain scans to show our users’ motivations, so the only solution is to ask them.
Between May and August of this year, if you visited TheyWorkForYou, you might have seen a pop-up inviting you to answer a few questions. Some users also gained new site features. It was all part of a concerted drive to understand more about why you use the site, and part of our wider research programme funded by The William and Flora Hewlett Foundation.
Many thanks if you were one of those who responded. In all, the survey generated a couple of a million data points, which has certainly given our resident data-cruncher, Nick, plenty to wade through.
Why do people use TheyWorkForYou?
We know why we run TheyWorkForYou: it aims to make Parliament—often perceived as ‘not for the likes of me’—more accessible for everyone. But what we don’t know is whether or not we are achieving that aim.
You see, with our other sites, WhatDoTheyKnow, FixMyStreet or WriteToThem, there is a set path that indicates a successful visit. The user lodges an FOI request, reports a problem, or writes to their representatives.
TheyWorkForYou, on the other hand, does not promote an action. There are actions you can take, like signing up for email alerts, or adding an annotation to a debate—but these are secondary to the site’s primary function, which is simply to present information. There’s no measurable metric that can tell us how informed people are after they’ve read one of our pages, nor what they do with that information. Hence the survey.
People hate pop-ups
One of our first findings came as no surprise: yes, we hate pop-ups too*! And yet, we wanted to keep users on the site while they answered our questions, so that’s the interface we used.
75.7% of people dismissed the pop-up when it appeared. We’d probably have done the same. We’d like to meet the remaining 24.3% of people and shake their hands.
The pop-up asked users what they would go on to do with the information they’d found on TheyWorkForYou. And most people gave the same answer they would if a shop assistant had asked: in fact, 75.2% said they were ‘just browsing’, with no further plans.
That makes us really curious as to what provoked that browsing: are they regular visitors, or were they sent to TheyWorkForYou via a tweet or Facebook reminder? Maybe one of our email alerts was the trigger. Google Analytics will allow us to see which site referred visitors to us, but of course we can’t match that data with individual motivations.
A further 10.9% of users had come with the intention of contacting their MP: TheyWorkForYou’s MP pages feature a prominent button inviting you to do that, and clicking on it takes you to our site WriteToThem.
6.6% of people were using the site for work purposes. Only 3.1% of people had plans to share content via social media, a statistic we’d like to increase if we can.
During the research period, some users (not necessarily those who had seen the pop-up) saw an addition to person pages and debate pages: a “where next” button, which led to some suggestions on how to use the information they’d found on the site.
This button was not widely used: just 0.1% of people clicked it. As so often with research findings, this result leads to more questions: did people already know what they wanted to do? Did they not want to do anything? Were they, perhaps, annoyed at the suggestion they might need guidance?
Or was the button just poorly positioned? We may run some further testing to find out if a more prominent placing leads to more clicks.
Of those few people who did click through for advice, the most popular options were to use WriteToThem to contact their MP about what they’d just read, or to contact the Parliamentary Ombudsman—it seems that on the few occasions when people do welcome a next step, they do want to take action.
Follow the news
Meanwhile, we were also taking a concentrated look at our site analytics. The test period coincided with the Labour party leadership contest and David Cameron’s cabinet announcements, and we saw very clearly how current affairs have an effect on which pages people visit.
John Whittingdale (the new Culture Secretary)’s voting record and Jeremy Corbyn’s profile page were far and away the most visited pages by several thousand (they’re responsible for the spike on the left of the graph that you see below). Also popular were the profile pages of the other Labour candidates, and Corbyn’s voting record.
But the other pages visited were very diverse: an extreme example of the long tail effect.
We reckon it takes more than a few seconds to take in a parliamentary debate, so one of the things we measure on Google Analytics is how many people stick around for more than 7 seconds, and again, for more than ten seconds.
Actually, we get pretty good results for the 7-second cut-off. Recent work we did on the design of the site’s debate pages had an effect that was a real cause for celebration: a massive 46% drop in the bounce rate (ie people who leave the site after viewing just one page)
But only 38% then stick around long enough for the second trigger, which doesn’t indicate as much involvement as we might have hoped for.
What have we learned?
At the end of this experiment, we reckon we’ve learned four main things:
- We need to carry on thinking about how to encourage more engagement with TheyWorkForYou’s content
- Current affairs are a huge driver to the site, and we can build on this via social media—and especially by encouraging our users to share the content they’ve found
- We need to conduct more experiments to see whether people genuinely don’t want advice about how to use the information they’ve found, or whether they would take it if it was more prominently flagged up
- There’s also a motivation to dig in deeper to motivations: what made people come to the site, if they are ‘just browsing’? What exactly are they doing ‘for work’? And if they want to contact their MP, what was the trigger for that?
If you have thoughts about any of these, as regards your own usage of TheyWorkForYou, please do feel free to comment below. And if you’d like to find out more about our research programme there’s plenty of information here, along with news of our annual research conference, TICTeC.
*And we know who to blame.
Image: The U.S. Printing Co., Russell-Morgan Print, Cincinnati & New York [Public domain] via Wikimedia Commons.
How do you know when Parliament is going to be debating the things you care about? One way is to use TheyWorkForYou—you can set it up to send you handy reminders ahead of time.
On the agenda
The legalisation of cannabis is one of those topics that people have strong opinions about, and we’ve noticed a few tweets where people are saying that they’ve used WriteToThem.com to share their views with their MPs, ahead of today’s Westminster Hall debate on the matter.
Of course, you can share your thoughts on any topic with your MP, at any time. Doing so just before a debate is useful, though, as it means your representative is more likely to take your views into consideration before voting or speaking.
TheyWorkForYou.com, our site that covers the UK’s parliaments, actually makes it pretty easy to time your messages correctly. As well as publishing everything spoken in Parliament, it also shows upcoming business.
More than that, you can subscribe to any key word or phrase within the upcoming business section, and we’ll send you an email whenever it arises. So, whether you care deeply about cannabis, or your interests lie in another topic all together, you’ll know when a debate is scheduled.
And then you can get straight onto WriteToThem to write your message.
Here’s how to set up your ‘future business’ alert:
1. Go to the future business page on TheyWorkForYou.
2. Enter your chosen word or phrase in the search box to the right (titled Search upcoming business, or set up a future business email alert)
3. You’ll be taken to a page showing any future business containing your keyword. On the right of that page you’ll see a box like this:
Notice the small text: (or just forests in Future Business). Click on this if you’d like to receive results only for forthcoming debates.
4. You’ll be asked to confirm what you want:
5. Click ‘subscribe’ and you’ll be asked to input your email address (unless you are already logged in). Check your email to confirm your address and you’re done — all ready to fire off an email to your MP next time something important is on the horizon.