1. Bristol: We’re coming back to see you

    7858490506_6a9b40bb1a_kAs last year’s meet-up in Bristol was so fun, we thought; why not have another?

    So, after a bit of encouragement from some of our Bristol-based friends,  we’ll be back on 23rd July to host another meet-up at the Royal Navy Volunteer pub.

    Our meet-ups are open to everyone. Come along if you’re interested in hearing more about inspiring tech projects in Bristol and beyond, and if you fancy having a drink with the following guest speakers:-

    Paul Wilson and Professor Dimitra Simeonidou, Bristol Is Open:

    Paul and Dimitra will speak about Bristol Is Open and its mission of creating an open programmable city region that gives citizens more ways to participate-in and contribute-to the way their city works. Find out more about the project here: http://www.bristolisopen.com/

    Mike Dunn, Sift Digital: 

    Mike is a UX consultant with Sift Digital in Bristol. The Bristol Pound is an local alternative currency designed to benefit independent businesses. They’re trying to get us to completely rethink where our money goes. Mike will talk about how he put together a lightweight programme of user research and digital strategy work to suit their (very) limited budget, and why digital people should use their powers to do good.

    Ben Fowkes, Delib: 

    Ben leads the consultancy team at digital democracy company, Delib, where he helps governments tackle tricky initiatives that require input from citizens. Ben will be giving a talk about his recent trip around the US which saw him visit large swathes of government, universities and hallowed ground like Civic Hall in New York, to attempt to answer the question – ‘What is Civic Tech?’. He’ll explore the differences and indeed, the similarities, between the respective countries and look at larger trends and opportunities from the other side of the pond.

    Our very own Ben Nickolls:

    Ben heads up the mySociety Services team. He’ll talk about some of the innovative digital projects we’ve been working on recently to help local government and other institutions better serve the public.

    They’ll be some other speakers too; which we’ll add to the meet-up’s Lanyrd page in due course.

    So, we hope to see you there!

    When: Thursday 23rd July 2015, drop in any time between 7pm and 10pm
    Where: The Royal Navy Volunteer pub function room, 17-18 King St, Harbourside, Bristol , BS1 4EF
    How: Add your name to the Lanyrd page: http://lanyrd.com/2015/mysociety-friends-meet-up/, so we know you’re coming.
    Who: Anyone who fancies it.

    NB: Watch our Twitter stream on @mySociety to check for last minute advice about where we are sitting or if we have moved venues for unforseen reasons.

    Photo by Derek Σωκράτης Finch (CC)

  2. Channel Shift Conference: We’ll be there, will you?

    The mySociety Services team will be attending this year’s Channel Shift Conference on 17th June in London. We’d love to see you there, and we’d be happy to talk about your needs.

    Local authorities using FixMyStreet for Councils have reported a shift of up to 300% from phone to online reporting. Why? Because when online reporting systems are this easy, phone contact plummets.

    So we know how important channel shift is for councils, and we can help you achieve it. With central government calling on local councils to lead the way in cost-cutting via digital technologies, we know there’s great pressure to deliver services on an ever-lower budget.

    The solution doesn’t have to be a lengthy and costly tie-in with a big provider, however. FixMyStreet For Councils shows how small independents can provide everything your clients need, with no long-running, over-priced framework agreements.

    Come and have a chat and we’ll show you how other councils have implemented our services. We can answer all your questions about back-end integration, mobile apps and how we can tailor FixMyStreet to your needs.

    We look forward to joining attendees from Central and Local Government, Housing, Police and the Private Sector, to discuss channel shift best practices. The conference will focus on overcoming key barriers, such as: culture change, integrating front-end to back-end systems, effective business process mapping, and demonstrating and promoting channel shift success.

    Many of our services are tried and tested catalysts for shifting citizen contact online. We’ll be demonstrating the channel shift success we’ve had with our council clients, and showing how you can replicate that success with your own implementation.

    Here is some more information about the conference:

    Speakers include:

    • Chair: James Rolfe, Director of Finance, Resources and Customer Services, Enfield Council
    • Keynote: Danny McLaughlin, Digital Service Manager, Department for Work and Pensions
    • Steve Halliday, Chief Information Officer, Solihull Metropolitan Borough Council and Past President, Socitm
    • Julie Robinson, Director of Resources, Watford Community Housing Trust
    • Boris Worrall, Executive Director Futures, Orbit Group – Futures
    • Ian Simons, Group Head of Social Media, RSA Insurance
    • Natalie Proffitt, Head of Digital Media Services, Leicestershire Police
    • Barry May, Head of Customer Services, London Borough of Camden

    Website: http://www.capitaconferences.co.uk/public-sector-conferences/detail/article/channel-shift-conference-1.html?code=MYSOC

    Brochure: http://www.capitaconferences.co.uk/pdfgen.html?filename=ChannelShiftJun15.pdf&code=MYSOC

    Email: naomi.wood@capita.co.uk / 020 7202 0571

  3. Join us in Madrid for AlaveteliCon 2015

    MadridAlaveteliCon 2015, 19-20 May, Madrid

    The second international Alaveteli conference

    Venue: Impact Hub Next, C/ Alameda 22, Madrid 28014

     

    There’s no other conference like it. If you’re involved with Freedom of Information technologies, you’ll want to be at AlaveteliCon, the only event with a specific focus on FOI in the internet age.

    AlaveteliCon brings together civic society organisations and individuals from around the world. All have one thing in common: an interest in online Right To Know tools.

    Interested? Keep reading and apply below!

    (more…)

  4. Watch this space for TICTeC resources

    IMG_2084IMG_2083IMG_2087IMG_2086IMG_2091 IMG_2093IMG_2090IMG_2088IMG_2095TICTeC-logos_general with year

     

    Yesterday was our conference on the Impacts of Civic Technology, and what a packed day it was.

    Don’t worry if you missed anything, though: we now have videos, interviews, photos and blog posts for you to digest at your leisure.

    Meanwhile, you might like to browse through the #TICTec hashtag on Twitter, where many delegates shared their thoughts and insights in real time.

    Thanks to everyone who came and made TICTeC into such a rich, useful and thought-provoking day. It wouldn’t have been the same without you.

  5. All set for TICTeC

    TICTeC-logos_general with yearWoah: TICTeC, the Impacts of Civic Technology Conference, is tomorrow. Tomorrow! That came quickly.

    We’re expecting 109 people from 26 different countries and 69 different organisations – all with a common interest in discussing and understanding more about the impact of civic tech.

    You can see the full agenda here, and don’t worry if you didn’t manage to get a ticket: we’ll be documenting everything in full.

    • For the as-it-happens picture, keep an eye on the Lanyrd page throughout tomorrow.
    • We’ll be following up with summaries, podcasts, photos and videos right here on the mySociety blog.
    • Be sure to tag your social media with #tictec and we’ll also document the best of that.

    See you tomorrow!

  6. Launching mySociety Services with a bang

    Thanks to everyone who came out to celebrate the launch of mySociety Services. It was great to see you all!

    mySociety Services launch party by Patrick Straub

    A cold February night it might have been, but it was certainly worth venturing out to the Nash Room at the ICA.

    The company was great. The drinks flowed. Plus, the view from the balcony, across the Mall to the London skyline was stunning.

    mySociety Services launch party by Patrick Straub

    You can see the full gallery of photos, by photographer Patrick Straub, here.

    mySociety Services launch event - photo by Patrick Straub

    If you couldn’t make it: we’re sorry you couldn’t be there, and we hope to see you soon.

    And if you hadn’t heard about it at all… well, now’s the time to sign up to the mySociety Services newsletter and make sure you’ll never miss our events, briefings and talks.

  7. TICTeC: Early bird booking closes today

    TICTeC-logos_general with yearHurry: today’s the last day to book your place at TICTeC, our conference on the Impacts of Civic Technology, if you want to take advantage of the early bird pricing.

    You have until midnight tonight to save yourself £100 on your ticket price. Here’s where to book.

    Speakers

    We’re still firming up the final schedule and session titles, but let us whet your appetite by listing some of the speakers.

    We’ve already introduced our two keynotes, Dr Shelley Boulianne and Ethan Zuckerman.

    Here are some of the other speakers who’ll be helping to shape the agenda at TICTeC:

    Luke Bacon of Open Australia Foundation, Sydney

    Jonathan Bright of Oxford Internet Institute, UK

    Tim Davies of Practical Participation, London

    Kerry Brennan of Reboot, New York

    Blair Glencorse of Accountability Lab, Washington DC

    Nanjira Sambuli of ihub research, Nairobi

    Linda Sandvik of the Guardian, London

    Sandy Schuman of New College, Oxford University

    Martin Szyszlican of Congreso Interactivo, Buenos Aires

    Dr Nick Taylor of University of Dundee

    Dr Loren Treisman of Indigo Trust, London

    Gail Ramster of The Helen Hamlyn Centre for Design, London

    Jonathan Mellon of the World Bank/Nuffield College, Baltimore

    Jean Brice Tetka of Transparency International, Berlin

    We’re really delighted to be presenting such a diverse group of speakers bringing insights from so many parts of the world… and we can hardly wait to hear what they all have to share.

    If you feel the same, well, now’s the time to book your ticket.

  8. Meet Dr. Shelley Boulianne, a TICTeC keynote speaker

    Dr Shelley BoulianneDr. Shelley Boulianne, of MacEwan University in Alberta Canada, studies civic engagement and political participation. That makes her a perfect fit for our conference on the Impact of Civic Technology, TICTeC, where she’ll be one of two keynote speakers.

    Her current research examines how social media is used to recruit youth for volunteer work in the community. This research employs interview data from youth and non-profit organisations, as well as a content analysis of Facebook and Twitter data. If that sounds right up your street, be sure to grab your TICTec tickets soon.

    Meanwhile, we put a few questions to Shelley.

    What will you be talking about at TICTeC?

    I will present a bird’s eye view of the effects of civic technology on civic and political life. This perspective allows us to ask tough questions about technology: Does civic technology have a positive effect on civic and political life? Does it have a negative effect? Does it have any effect at all? I will present the results of a meta-analysis of more than 80 studies documenting the effects of the internet on civic and political life.

    What’s your involvement in civic tech?

    Most of my experience is studying the role of news websites and social networking sites on civic and political life. These tools are most interesting to me, because they engage the masses. However, I am also studying the use of online versus face to face methods for facilitating citizens’ involvement in deliberative exercises designed to inform public policy.

    What are you most looking forward to about TICTeC?

    I consider myself to be first and foremost a research methodologist, so I look forward to exciting discussions about how to study the effects of civic technology.

    We’re looking forward to it too! If you’d like to be at TICTeC, info and a link to ticket-booking is here. But hurry: early bird registration closes on 20 February.

    Meet our other keynote, Ethan Zuckerman, here.

  9. Meet Ethan Zuckerman, a TICTeC keynote speaker

    Ethan ZuckermanWe’re more than delighted that Ethan Zuckerman will be one of the keynote speakers at our upcoming conference on the Impacts of Civic Technology.

    Ethan is Director of the Center for Civic Media at MIT Media Lab, and a longtime digital activist and thinker. He’s on the directorial board of Ushahidi and Global Voices, as well as being a member of the Wikimedia Foundation Advisory Board.

    As if that wasn’t impressive enough, Ethan is also the originator of the Cute Cat Theory of Digital Activism– a theory which, one might say, is highly relevant to at least two of the interests of many mySociety folk.

    We asked Ethan a few questions in advance of his keynote presentation.

    What will you be talking about at TICTeC?

    I’m going to talk about civics through the lens of efficacy. What can individuals do to influence their communities, their societies and their nations? Are they more effective working through existing institutions, through building new ones or through influencing opinion via making media? And how can we know what forms of civics are most effective?

    What’s your involvement in civic tech?

    I’ve been building media systems for twenty years, and have focused for the last ten years on civic media, tools that help citizens make change in their communities through media. High points have included working on Global Voices, Ushahidi and now Promise Tracker.

    There’s […] lots of evidence that this work is really, really hard and that we need to think more carefully about what we’re actually seeking to accomplish.

    What are your best concrete examples of the impact of civic tech?

    I think there’s good evidence that projects like SeeClickFix and mySociety’s various projects can help citizens feel their government is more responsive. There’s some evidence that tools like Ushahidi have allowed relief organizations to respond better to emergencies. But there’s also lots of evidence that this work is really, really hard and that we need to think more carefully about what we’re actually seeking to accomplish.

    How can research help those of us in the field?

    My research focuses on the question of how making media might be a path towards making change. We’re building tools that help individuals and advocacy organisations track the spread of ideas in social and journalistic media, offering nuanced pictures of the structure of a particular story or controversy.

    What are you most looking forward to about TICTeC?

    I’m hoping to leave with a better map of what research questions are most pressing in this space.

    What (excepting mySociety, for modesty) are your favourite examples of good civic tech?

    As I mentioned above, I’m an admirer of SeeClickFix and (immodestly) Ushahidi. I think Code for America is doing a good job of building a pipeline of civicly motivated techies. I think Kickstarter, while not explicitly civic tech, has been masterful in helping communities figure out how to fundraise together.

    Thanks Ethan!

    If you’d like to join us at TICTeC, tickets are still available. But hurry: early bird registration closes on 20 February.

    Meet our other keynote, Dr Shelley Boulianne, here.

  10. Hello again, Cardiff

    Pizza, yay

    Yes, pizza will be available…

    On 18th February the mySociety gang will yet again descend on Cardiff for another evening meet-up. We had such a nice time at the Founders Hub last year that we’re heading back!

    Our meet-ups are open to everyone. So whether you’re an open source veteran, or just a curious newbie interested in anything you see on mysociety.org, please come along.

    At this month’s event we’ll be joined by the following guest speakers:-

    Dr. Pete Burnap and Dr. Matt Williams: Pete and Matt are from Cardiff University and co-founded the Collaborative Online Social Media ObServatory aka the COSMOS project.

    This project aims to study the ‘social media ecosystem’ to better understand how user behaviours, global communication networks and flows of information interact to promote hateful and socially disruptive content.

    As part of the project they have developed the COSMOS software platform that reduces the technical and methodological barriers to accessing and analysing social media and other forms of open digital data.

    This tool allows users to forecast the spread of hateful content over digital networks, providing an opportunity for intervention before such content ‘goes viral’ and potentially causes harm to individuals, minority groups and communities.

    Pete and Matt will join us to talk how they’ve used COSMOS to analyse social media for the benefit of society.

    Esko Reinikainen: Esko is a co-founder of The Satori Lab, the Cardiff-based culture hackers. They re-boot organisational culture and improve innovation skills with learning programmes & strategic advice.

    New technologies with the potential to deliver extraordinary public value are emerging every day, yet the single biggest obstacle to adoption in the public sector is what The Satori Lab describe as ‘cultural immune systems’.

    They have spent the past 3 years hacking in this space, and in this talk Esko will explain what they broke, what they fixed, and what they’ve found out in the process…

    Our very own Mark Longair: Mark will be speaking about Democracy Club’s project YourNextMP, which is a free, trustworthy, open database of General Election candidates. Mark has been heavily involved in the creation and maintenance of YourNextMP and will talk about how it was made and how you can get involved to help out in the run up to May’s elections. You can find out more about YourNextMP in our recent blog post.

    So, do come along to chat about all things ‘Tech for Good’ and enjoy a slice of pizza or two on us! Hope to see you there.

    When: Wednesday 18th February 2015, drop in any time between 6pm and 9pm
    Where: The Founders Hub, 119 St Mary Street, Cardiff, CF10 1DY
    How: Add your name to the Lanyrd page: http://lanyrd.com/2015/mysociety/, so we know you’re coming.
    Who: Anyone who fancies it.

    NB: Watch our Twitter stream on @mySociety to check for last minute advice about where we are sitting or if we have moved venues for unforseen reasons.