Service Manager, WhatDoTheyKnow

Sally joined mySociety in 2021 to oversee operation and improvement of the services we provide around Freedom of Information. She works across the WhatDoTheyKnow team, mySociety staff and our users, acting as a cohesive link between them all.

It may seem like a bit of a change from her last job at Transport for London — but, as she explains, “Everything I’ve done has involved getting information to people in one way or another.”

This is borne out by her teenage years in broadcasting, volunteering at her local hospital radio station and going on to become the youngest independent local radio presenter in the UK at that time: “I peaked too soon!”, she laughs.

Communication continued to be a thread as Sally moved onto the BBC, Global Traffic Network, UKRD (now Bauer) and GCaP media (now Global). In between radio work she dipped into TV for a while, as a production accountant, and at an audio production company she helped to make what we now call ‘podcasts’.

And then it was onto TfL, where Sally helped shape the information and communications they provide around the day to day operation of the road network. One memorable contribution to the capital’s infrastructure? That would be helping to bring a little gender equality to pedestrian crossings.

Based in Chelmsford, Sally describes her hobbies as: “watching live music, furniture upcycling, fair weather cycling and gardening (more through necessity than enthusiasm!)”.

Sally is fluent in:  Hedgehog (“Or at least, I’m trying to be – so I can communicate with the nocturnal visitors to my garden”).