User Support Administrator

Nyasha joined mySociety in 2019. Her job is to support those who use and run our Transparency services: answering questions, responding to users, and providing extra help to the WhatDoTheyKnow team.

She’s certainly well-qualified to do that, what with an MA in Politics, Social & Public Policy with Economics and Environmental Science, and an MSc in International Humanitarian Affairs encompassing International Humanitarian and Human Rights Law. Just in case that’s not enough (it is enough!) she’s studied Arabic, Chinese, Japanese and software engineering along the way.

Prior to joining us, she’s worked in civil service administration within operational delivery, and supported local government policy reform pilots through community engagement research. She’s also been in the peace-building and diplomacy world via the Centre for Humanitarian Dialogue, and completed a fellowship with the Foundation for Women’s Health Research & Development.

In addition to other stints of freelancing and consulting for all types of organisations, she’s worn various hats for online education platforms, think tanks, clean energy venture capital networks, tech startups, and law firms including Linklaters.

This high achiever has also been recognised through the British Council Active Citizens scheme; HRH The Duke of York and Nominet Trust’s iDEA Award for inspiring digital enterprise; and the UNDP, World Bank and WWF sustainable design prize. She’s represented the UK at a Japan summit lobbying G20 leaders, and on the Jo Cox programme through the US State Department.

Besides England, she has so far worked in Scotland, France, Switzerland, Uganda, and China. She was born in Zimbabwe and says, “I should have grown up in Cuba, but that’s another story entirely…”

Nyasha is fluent in: Shona, English, decent French and Chinese; plus puns, trivia, and obscure cultural references that she sometimes genuinely thinks are general knowledge.