Head of Product & Service Design

Bekki originally joined SocietyWorks as a service designer in November 2021, before quickly moving into the role of Head of Product & Service Design.

With her multi-skilled background spanning design research, service design and even front-end design and development, Bekki is the perfect person to front the development of our Product Strategy, whilst at the same time leading on our user and client focused service design and consultancy services.

As if that wasn’t enough, Bekki also works closely with Angela to deliver cross functional efficient and effective processes and working practices.

Outside of work, Bekki is a collector of hobbies and always has some project or other on the go. She’s previously made a Raspberry Pi arcade machine, She’s a pretty good seamstress, making a lot of her own clothes and has all the kitchen gadgets to help veganise omni favourites.

Bekki is fluent in: Mapping experiences: user flows, experience maps, service blueprints… if it’s distilling interactions and the transfer of information between people or systems, it’s entirely Bekki’s bag.