As of this year, mySociety has been working for a better democracy for 20 years.
mySociety was formed in 2003 to explore the ways in which the internet could help people to discover, discuss and participate directly in politics, and whether it could empower them to make changes in society and to the political process itself.
Over the last 20 years, this amazing community of designers, coders, volunteers, partners and funders has created and run digital services that have served millions people each year in the UK and around the world; campaigned for transparent, responsive institutions fit for the 21st century; and supported the incredible persistence, dedication and commitment of people who want to understand and participate in decisions that affect their lives and communities.
Through the power of open source software, mySociety’s technical work has gone on to deliver services around the world, and our international outreach and TICTeC programme has brought together a community of people dedicated to the principled use of technology to improve civic life.
The ideas that the organisation was founded on have spread too: mySociety’s principles and approach inspired a culture of user centred design in the use of the web to deliver government services, with the creation of the Government Digital Service and the Parliamentary Digital Service — input that is still benefitting millions of people as they get something done or find information on government websites every day.
A lot has changed since 2003, but some things haven’t changed. Let’s start with our conviction that the quality of our democratic and political life matters deeply, and that digital services can and should be used to improve it.
In an era of misinformation and mistrust, extending the reach of clear and impartial information about the workings of our democracy is vital. As we face the climate crisis, the decisions we have to make as societies need to be open to participation from all kinds of people, not just the well-connected and well-resourced. Our institutions need to evolve to meet the demands of the moment, find new ways of listening to those they represent, and show that they’re worthy of the trust we place in them.
The big questions of how we will live together through the transitions of the next decades, the questions that politics and democracy ultimately decide, are those that deserve the very best tools and data – made with the people who need them to be beautifully simple, tested and improved, and run responsibly.
The other thing that hasn’t changed is that it takes a lot of commitment to build services that help people at scale – from hugely dedicated and expert staff and volunteers who have given up a significant portion of their lives to making mySociety work, to the thousands of people who’ve responded to one of our calls to do a small task, like gathering a single piece of information.
Throughout the year, we’ll be inviting you to join us in recognising those contributions, reflecting on what’s worked, what’s changed, and looking to the future, and what we’ll need to do to rise to the challenges ahead. Please stay with us as we go through what promises to be a fascinating process.