1 in 10 have made an Freedom of Information request – we want to support you


Freedom of Information is a right that gives people power over public authorities. The case for FOI is often made on the high profile investigations and the public disclosure of scandals. But the value can be also seen in the quiet success of ordinary citizens being able to access information from the public authorities that hold power over their lives.

We ran a poll with Opinium to find out how widespread the use of Freedom of Information is. We found that 10% of UK adults have used FOI to try and get information they thought would be useful to themselves, their community or wider society. When including people who made a request as part of their work, this figure goes up to 14%. 

Poll: Are you aware of, or have used, Freedom of Information?

I am aware of FOi - 62%
Aware but haven't used - 48%
Not aware of FOI  - 25%
I have made an FOi request 14%
I'm not sure - 13%
FOI for personal/community/society - 10%
FOI request as part of job - 6%
FOI request, for me personally 6%
For community/society 4%

Giving evidence to Parliament, the former Information Commissioner said that “one in 1,000 citizens in the UK will file a Freedom of Information Act request, but journalists are standing in their shoes. It is through journalists that the public can understand or get to know why decisions are being made on their behalf. Journalists, public interest researchers and advocacy groups are important requesters”.  This is an important point about the value of Freedom of Information even if it is only used by a few, but based not just on our polling but the ICO’s own polling, this figure is 100 times too small. Freedom of Information is not a niche right, or mainly used by journalists,  but has been used by millions of people. 

Alongside a team of volunteers, mySociety runs WhatDoTheyKnow, a website that helps people make freedom of information requests (so far over 850,000 requests), and displays the results of those requests in public, so more people have access to the results. 

Through running this website, we’re very aware of the many different ways Freedom of Information is used by people, in ways that are not captured by official FOI statistics. We want more and more people to be able to use their information rights, and we want more and more of them to be using WhatDoTheyKnow so that what they find out is available to all.

We want to be doing more to support and advocate for people using their right to know, and see it as our role to be a voice for our users, and this large group of ordinary FOI users, in arguments about the future of Freedom of Information.

We’re proud of what we’re able to do with a small budget, but we want to do more. If you want to help us do that, there’s a number of things you can do:

  • If you’ve benefited from Freedom of Information, or support our mission to make information more accessible, please consider making a regular or one-off donation to support our work. 
  • If you’re not able to donate now, please join our newsletter so we can keep you up to date with our work and campaigns. 
  • If you’re a journalist, researcher or campaigner, have a look at our pro service, which for £10 a month provides a wealth of features to help make and manage requests. 
  • If you’re interested in volunteering time, WhatDoTheyKnow as a day-to-day service is run by a dedicated group of volunteers. If you’re interested in getting involved, you can learn more on the volunteering page

To read more about the numbers behind the polling, and how we validated it, please see this companion blog post. 


Header image: Photo by Samuel Regan-Asante on Unsplash