Do you live in a tower block as a social tenant?

Have you ever had — or are you still having — problems with any of the following?

• Damp or mould
• Leaking pipes
• Cracks in the walls or ceilings
• Broken windows, doors, lifts, etc
• Poor repairs, or repairs that never get done
• Fire risks, such as dangerous cladding or cluttered fire escape routes
• Pests such as fleas, cockroaches, vermin or moth
• Unsafe gas or electricity
• Poor heating
• Landlords that don’t respond, or don’t fulfil their legal duties

If so, Tower Blocks UK would love to hear from you — and if the problem is ongoing, help to point you in the right direction so that you can take steps to get things resolved.

As you may recall, we recently co-launched the FixMyBlock website in partnership with Tower Blocks UK. It is designed to help tenants get problems resolved, whether that takes a letter quoting the relevant laws to your landlord, or escalating the issue to another level. It suggests a range of possible routes, from contacting your local councillor, for example, to getting together with other tenants to form a united action group.

Now, it would be great to hear tenants’ real-life experiences so they can be included on the site. It doesn’t matter whether you’re at the end of the story — you got your problem fixed — or are still trying different methods to solve the issue. Either way, we’d really like to know more.

Sharing experiences can help others who are having a similar problem. It tells them they are not alone, and may give new ideas on how to rectify the issue.

So, if you have a tower block-related problem and you’re happy to tell us all about it, please let us know on this form.

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Image: Professor Paul Wenham-Clarke