We’ll be at Highways UK

Highways UK is a massive annual expo for those working on the UK’s road infrastructure — from local authorities to contractors and regional transport bodies.

This year, for the first time, we’ll be heading to the NEC in Birmingham to demonstrate the benefits of our FixMyStreet Pro street fault reporting service for councils and other organisations.

If you’re one of the thousands of industry folk who’ll also be attending this two-day highways extravaganza on 7-8 November, do make sure you drop by our stand to meet us and learn more about how FixMyStreet Pro is saving councils money and transforming their services. We’ll be at stand D02, near the entrance.

Who’ll be there

Come and have a chat with one of these friendly mySociety team members:

Mark Cridge, Chief Exec Leading mySociety’s many strands of activity, Mark is an excellent person to ask about how FixMyStreet Pro sits within the current shift towards smart, digital solutions for councils. He’s also been instrumental in bringing several councils in on the planning phase of our products — and if you’re interested in contributing to that sort of input, do come and have a word.

 

Louise Howells of mySociety Louise Howells, Delivery Manager Louise handles much of the liaison between our client councils and FixMyStreet’s developers, making sure that everyone’s happy on both sides. She’s the best person to talk about the practicalities of implementation, ongoing support and the roadmap for future innovations on FixMyStreet.

 

David Eaton of mySociety David Eaton, Sales Director David can answer all your questions about integration, features and benefits — and because he’s talked to councils up and down the country, he’s very well-placed to discuss how other authorities are tackling their street reporting issues.

 

Plus, on both days members of the the FixMyStreet development team will be on hand for any technical queries you may have.

Events and presentations

We’ll be happy to show you a demo version of FixMyStreet — you can even have a play with it to see how all the different features work, both for the report-maker, and for various levels of admin staff. Just drop by the stand at any time during the two days. We’ve got plenty of reading material for you to take away, too.

But we’ll also have a couple of special presentations at our stand that you might want to put into your calendars:

Integrating FixMyStreet Pro with your asset management system

Wednesday 7th November 2.30pm

Andrea Bowes from Lincolnshire County Council will describe how slick service from FixMyStreet Pro meant that they weren’t left high and dry when their previous fault reporting system failed them.

How FixMyStreet Pro transformed the customer service experience

Thursday 8th November 2.30pm

Tracy Eaton (Customer Experience Account Manager – Digital Team) from Buckinghamshire County Council will be exploring the impact adopting FixMyStreet has made to their highways related fault-handling. Presentation followed by a live Q&A.

Highways UK is a new venture for us, and we’re really looking forward to chatting face to face with people who share our interests. We’ll happily talk all day about effective digital solutions to the many challenges of roads maintenance! Hope to see you there.

Image: N-allen (CC BY-SA 4.0), from Wikimedia Commons

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