mySociety’s Head of Research, Rebecca Rumbul, gives an overview of our research work in the latest publication from the World Bank’s Open Knowledge Repository. Also featured is an experiment in citizen engagement from Mzalendo in Kenya, that was first shared at TICTeC.

Evaluating Digital Citizen Engagement: A Practical Guide is a handy collection of examples and lessons from practitioners in Brazil, Uganda, Cameroon and Kenya, on how to measure the impact of civic technologies.

Rebecca explains the methods we’re currently using to answer questions like, “are institutions equally responsive to citizens?” and, crucially, “are our tools genuinely making a difference?”.

Meanwhile, Lily L. Tsai and Leah Rosenzweig, who contributed last year to our Impacts of Civic Technologies conference TICTeC, give an overview of how they used Facebook ads to draw conclusions about what makes people take concrete political actions online.

You can download the guide for free here — and don’t forget, if you’d like to hear more about the ways in which civic tech’s impact is being tested by projects around the world, there are still a few tickets available for TICTeC 2016.

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Image: Alistair Nicol (CC)