mySociety ltd, our trading arm, has been commissioned by Parliament to conduct a strategic review of their digital service provision. We’ve spoken face to face to all kinds of people, and now we are moving on to the online component of our survey. This gives everyone a chance to take part – including you.
We would like suggestions about where the strengths lie, and where you think there are gaps in Parliament’s online provision. Whether you’re a member of the general public who occasionally uses Parliamentary digital services, or you have a professional connection, your views are welcome.
With this commission, we have an opportunity to help Parliament gain a deeper insight into its users, their needs and offer advice on the best way to serve them – so we jumped in with both feet.
To kick things off, we’ve been interviewing all kinds of users, internal and external. It’s been absolutely fascinating to speak directly to the people who use the many sectors of Parliament’s large online estate.
Now we need your views. If you can spare a minute, please visit our short survey here. It will remain open until Friday the 22nd of November.
Photo by Garry Knight (CC)
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What do we say if we only consume Parliamentary information via much-more-excellent MySociety websites? Do we say we “don’t use parliamentary services”? Or does this count as using them?