Job Advert: Head of Operations and Finance

The Head of Operations and Finance is a new post at mySociety, responsible for leading the commercial, financial and legal aspects of our work. Once appointed, the person will act as a member of the senior management team, contribute to the ongoing strategic development of mySociety, and report to the Board as required.

Organisational Context

This is a newly created, full-time role as an employee of mySociety Ltd, reporting to the Board. The successful applicant will work alongside the CEO/Director of mySociety Ltd to further the aims of the company’s parent organisation (the charity UK Citizens Online Democracy, aka UKCOD) and to ensure the financial and operational success of mySociety Ltd.

mySociety aims to build websites that give people simple, tangible benefits in the civic and community aspects of their lives, and funds its work partially through the provision of commercial software products and consulting. mySociety currently has seven full-time staff (soon to expand to 15) and has a projected overall income budget for 2010 of £609,000, funded by a wide range of donors, private foundations and commercial contracts. The Head of Operations and Finance will directly manage four professional staff.

Key Responsibilities and Deliverables:

  1. Lead for mySociety on the development of commercial opportunities, products and service lines (including marketing, inbound lead response, meetings, pricing and contract negotiations, and other customary business development tasks).
  2. Deliver commercial contracts including commercial rollout of e-petitions product to local authorities and certain other projects (excluding Mapumental).
  3. With the CEO, allocate resources between UKCOD and commercial activities, determine work priorities and manage delivery of an agreed plan for UKCOD and its subsidiaries.
  4. Create and run a robust system for financial planning and reporting, preparing monthly management accounts and cash flow forecasts, and preparing forward-looking financial updates for the boards of the charity and its trading subsidiaries.
  5. With the CEO, develop the annual board-level strategy for the charity and its trading subsidiaries, to formulate and track agreed strategic goals and metrics, reporting back to the Board on progress.
  6. Manage key stakeholder relationships, including major commercial clients, professional service suppliers, regulatory authorities, major funding bodies of the charity (current and potential), and other organisations with similar aims to the charity (in the UK and overseas).
  7. With the CEO, manage the Central and Eastern Europe (CEE) Project Coordinator to successfully deliver on our project goals in conjunction with our funding partners the Open Society Institute.
  8. With the CEO, manage the Africa Project Co-ordinator to successfully deliver on project goals in conjunction with Omidyar Network.
  9. Manage the mySociety Office Manager and the Communications & Marketing Manager to ensure that they carry out tasks in accordance with their job descriptions.

Person Specification

Must have:

  • Experience as a financial controller, business manager with finance responsibilities, accountant, or similar positions.
  • At least 10 years of managerial experience, including at least 5 years managing professional teams, and taking responsibility for P&L of a business unit or as budget holder in a public sector or non-profit context.
  • Knowledge and experience of working with technology teams.
  • Analytical and financial skills, including problem solving, data analysis, and financial projections.
  • Experience of managing and resolving compliance issues.
  • A passion for democracy and transparency issues and views on how technology can help.
  • A level of interpersonal and communication skills which enable the post holder to establish credibility with a wide range of contacts within and outside mySociety.
  • Ability to devise imaginative solutions by developing novel ideas or adapting existing ones in new ways.
  • The ability to assess and anticipate stakeholder needs and expectations.

Ideally would have:

  • Some experience of the developing world.
  • Previous experience/knowledge of not for profit organisations, charities accounting and reporting to non-executive boards.
  • A high order of negotiating skills and the capacity to present ideas and issues with authority.
  • Readiness to make decisions and render judgments based on logical evaluation of all the relevant factors.
  • An understanding of how to introduce systems and processes in a complex organistion that mixes paid staff and volunteers.
  • Proven ability to line-manage and work with colleagues who work from home, primarily using email and instant messaging.

Salary: £45k+. Location: Flexible with some travel within the UK. Application Process: Send a CV and covering letter to with the tag msjob4 in the subject line by noon on 10th August 2010.

1 Comment

  1. Upon returning from holiday on Monday I saw the advert for a Head of Operations and Finance on Guardian Jobs posted on 2nd August but I could not see a closing date for applications. After dealing with post holiday catch up I have returned to it this morning to apply and find from this blog it closed on Tuesday. Is there any chance of submitting a late application?

    Christine Leach