FixMyStreet.com is the award-winning website and mobile app that makes it easy to report common street problems to the relevant local authority anywhere in Britain.
FixMyStreet is now available for seamless integration into council websites, and can be connected direct to back-office problem databases.
Want FixMyStreet on your council website? Contact us now.
Download our FixMyStreet for local councils brochure 
Integration offers:
- Reduced contact from people attempting to report problems which have already been reported
- Superior user experience – avoid unnecessarily frustrating your users
- Optional – Eliminate rekeying time – problems slotted straight into your database
Low effort set-up
FixMyStreet functionality can be integrated into council websites with no technical work at all. We will not install anything on your servers, or require any technical assistance more taxing than an email containing your council website design templates.
No nonsense, clear pricing
FixMyStreet integration costs just £3,500 +VAT, and includes all
hosting and support for one year (subsequent years’ hosting
and support £1,500 pa +VAT).
What you get for your money:
- A customised front-end version of FixMyStreet, designed to match your brand templates.
- Implementation, hosting, upgrades and support.
- Problems forwarded to your chosen contact email address(es) with full details and categorisation.
Optional back-end integration of FixMyStreet into your CRM and/or services management system is also available. Costs vary depending on which system you use: but we are happy to work with any CRM and any vendor.
- FixMyStreet’s interface is simple and intuitive – optimised for internet users with low confidence and digital literacy
- A record of the issue, and its solution, are kept on your website for all to see
- Residents feel in control of their own local environment
- Cuts down on phone time
- No more reports sent to the wrong departments
- Inexpensive, and hassle-free to run: we do the implementation, hosting, upgrades and support.
A trusted partner to councils
mySociety supplies Software as a Service to over 30 UK councils: our reputation as a high quality, not-for-profit service provider is now well known across council web departments.
Barnet and Southampton councils are already enjoying the benefits of FixMyStreet integration: visit barnet.fixmystreet.com and southampton.fixmystreet.com to see the system in place.
Your user sticks a pin in the map to locate an issue, and then describes it by filling in a short form. Optionally, they may add a photo. That’s it!
Benefits for you – and your residents
FixMyStreet functionality can be integrated into council websites with no technical work at all. We will not install anything on your servers, or require any technical assistance more taxing than an email containing your council website design templates.
Contact us
If you’re interested in integrating FixMyStreet with your website, or your back-office systems, or if you have any questions, call or email us now. We’ll be happy to talk, or visit your offices if more convenient.