Did you know that you can subscribe to FixMyStreet alerts within a chosen area? Like most mySociety sites*, FixMyStreet lets you subscribe to the content that is most meaningful to you, for free.
The feature was created with local residents in mind, but it’s proved useful for others with a stake in the area, such as councillors, MPs and community groups – especially as you can opt to receive reports within an electoral ward or a council area.
It just takes a couple of minutes to sign up for email alerts. You’ll get a deep understanding of the local area: what are the recurring issues, what concerns residents, and where are the trouble hotspots.
Here’s what to do.
Go to www.FixMyStreet.com and click on ‘local alerts‘ in the top bar, as indicated by the arrow in the image above.
On that page, input your postcode, or, if you have geolocation enabled, click ‘locate me automatically’.
As you can see in the image above, you have the option to subscribe to a geographic area, to the entire council area, or to a specific ward.
If you already use a ‘reader’ (eg Feedly or Newsvibe, to name a couple at random) then you may wish to use the RSS feeds. Feeds can also be used to put local content onto your own website, if you have one.
But if you would like to have FixMyStreet alerts delivered directly into your inbox, select the email alert option.
The final step is to check your email for our confirmation link. And then all you have to do is sit back and wait for the reports to roll into your inbox.
* Here’s a blog post explaining how you can subscribe to FixMyTransport reports, and this one explains how to get alerts from TheyWorkForYou when politicians mention your chosen words in Parliament.
Our Freedom of Information site WhatDoTheyKnow also provides alerts for any search term, public body, or request – as described at the foot of this post.
When we built FixMyStreet in 2006, our primary focus was to create a tool for citizens. We wanted to make it easy, quick, and effective to report street problems, even if the user had no prior knowledge of where their reports should go. And while the tool obviously had to work for the councils who were receiving reports, it never crossed our minds to research, or try to key into, prevailing council strategies.
But over the last few years, and to the benefit of both sides, council strategy has become strongly aligned with several of the qualities that FixMyStreet was founded on. The development of our specialised software, FixMyStreet for Councils, cemented that further, based, as it is, on consultation with local authorities.
If your current strategy focuses on any or all of the following points, then FixMyStreet is extremely well-positioned to help you.
UK local authorities are fully aware of the channel shift theory by now: put reporting online, make it self-service, and see efficiency rise while costs fall.
It sounds simple, but it hinges on one important factor – you have to get the reporting interface right. Otherwise, all those hassle-free online transactions turn into irate residents on the phone, seeking help.
On first impressions, many assume that FixMyStreet is just a public platform for grumbling – so it can be quite a surprise to discover that it often has the opposite effect. By allowing everyone to see what the problems are in their own community, it provides a platform for engagement, debate – and, sometimes, solutions.
FixMyStreet is a superb tool for councils who are looking for ways to encourage residents to take a stake in their own communities.
Any council web team worth its salt will be anxious to maximise usability across the website. FixMyStreet was designed with the user at its heart: from minimising the number of clicks it takes to make a report, to making sure that every step is as easy and comprehensible as possible.
Modern society is demanding transparency across a vast array of organisations, not least government. By putting a record of every report online, FixMyStreet helps you fulfil those demands. And there are side benefits, too.
First, FixMyStreet brings previously ‘hidden’ work into the open, allowing your residents to understand the degree and quantity of work you do on their behalf.
And second, having reports online allows citizens to see at a glance whether their problem has already been reported, thus cutting down on duplicates – and saving you time.
FixMyStreet is efficient when used on a desktop; it also works very easily on mobile devices, meaning that your residents help you crowd-source information. You’re effectively multiplying your inspection capabilities by a factor of hundreds, and your residents become your ‘eyes and ears on the ground’, as one of our client councils has said.
Find out more
Drop us a line now and we’ll get right back to you.
Image credit: Dennis Skley (cc)
Mapumental can turn vast datasets into visual tools that everyone understands. Faced with highly complex, yet crucial data from the Fire Protection Association, we had a chance to really put our technology through its paces.
Just how quickly could fire engines reach a given postcode in case of a fire? It’s a question that’s pivotal to decisions made by both the emergency services and the insurance industry.
But previously, it has been a challenge to present the data simply, because it involves so many variables.
Every region has its own factors, each of which will impact on fire engine response time. The number of vehicles at each station, the hours during which the station is manned, and the response policy of each individual fire authority will all play a part – and that’s before you even consider how geography might affect things.
Dr. Jim Glockling is Technical Director at the Fire Protection Association and Head of the Risk Insight, Strategy and Control Authority (RISCAuthority), an organisation for the advancement of risk management within the fire and security sectors. Jim approached mySociety with this question: how could we map this crucial, yet complicated data in a way that could be understood by RISCAuthority members at a glance?
It was clearly a job for Mapumental. Our transit-time mapping software was originally built to visualise public transport journey times, but its beauty is that ‘layers’ of data can be swapped out, allowing it to be used for all kinds of purposes.
Read more about mySociety’s data visualisation services here.
Assessing a property or postcode
And here’s the result of our pilot project. The maps on the right answer the following questions (click each image to see it at full size):
How quickly could 4 fire engines get to AL10 0XR ?
How does that change if the severity of the fire just requires one fire engine?
A user inputs a postcode, and can assess exactly how quickly a fire could be tackled in that area. The different levels of severity are measured by how many response vehicles are required, and changes in this number are immediately reflected on the map.
Assessing the general area
Which areas can four fire engines get to within 9 minutes 30 seconds at midday on a Saturday?
It’s also possible to assess the region’s overall response capability, without inputting a postcode. The user sets severity levels (number of fire engines, or High Volume Pumping or Aerial Appliance (ladder) is needed), the time and day of the week.
Where can an aerial appliance get to within 15 minutes at 2am on a weekday?
The FPA tool immediately highlights the areas that are accessible within the chosen parameters, drawing on the underlying data of journey times and information such as vehicle numbers and hours of operation for each individual fire station in the region.
With RISCAuthority, we tested the concept using data from one fire authority – Hertfordshire. mySociety’s task was to create a usable, elegant web interface that was as simple as possible to use, while still giving insurers the key data they needed.
The project called on everything we knew about clean design, usability and data structures. A key part of what makes Mapumental’s data visualisation so intuitive are its sliders: this enables the user to quickly explore variables on a map.
A tool with purpose
Dr Glockling explains: “Whilst not necessarily used as a component of insurance pricing, this information helps insurers administer risk control and fire protection advice to their customers in the context of what the Fire and Rescue Services will be able to achieve on their behalf.”
The response time is just one factor that insurance surveyors will take into account when they are assessing a building. “Where response and arrival times are not coherent with protecting the viability of the business in the event of fire, additional forms of in-built protection and control might be recommended, such as the installation of sprinkler systems.”
“In the longer term it is hoped such information will impact beneficially on the annual cost of fire in the UK.”
The pilot tool was well received by the FPA community, and the plan is now to work with RISCAuthority to roll it out to more fire authorities shortly, and then nationwide.
Dr Glockling explains the pilot study helped them to understand two factors:
Would they get buy-in from both insurers and Fire and Rescue services on the viability and usefulness of the project?
Was it possible to present such a massive amount of data in a format that was readily palatable to the intended audience?
He says, “Mapumental’s team displayed an immediate understanding of our requirement. Delivery was to time and the result has perfectly satisfied the de-risking ambition. The working relationships were very good throughout and we intend now to extend the pilot to full UK rollout.”
During this phase, we will be inputting still more detail to the data, including information on the types of fire engine available to each region, and the plotting of fire stations on the map.
The tool will be a valuable resource for the FPA and the insurance industry, and we really look forward to the roll-out later this year.
Mapumental specialises in visualising complex geographic data sets on intuitive, easy to use map tools. If you have a data visualisation project that will benefit from Mapumental, just get in touch. Or read more about mySociety’s data visualisation services here.
Photo by William Murphy (CC)