The Ministry of Justice have just published their latest quarterly statistics on the handling of Freedom of Information requests by central government bodies. We’ve crunched the numbers to compare them to the requests made using WhatDoTheyKnow.com
The graph shows our share of FOI requests sent to central Departments of State jumped to 14.6% in the 1st quarter of 2011.
This time round, the top 3 departments were:
- Home Office (which includes the UK Border Agency, CRB & Identity & Passport Service) – 254 requests out of 866 – 29%
- Department for Education – 81 requests out of 328 – 25%
- Department for Communities and Local Government – 59 requests out of 250 – 24%
Many of the WhatDoTheyKnow users contacting the Home Office & UK Border Agency are trying to find out information about their own immigration case. We regularly receive emails from applicants asking for help, as they have often been waiting months (or even years in some cases) for an official update to their case, often with the UKBA holding on to identity documents or passport. Applicants then feel they have to resort to making FOI requests. Many of these are auto-replied by this standard FAQ, and applicants don’t receive a personal answer. The large 29% share of all Home Office requests suggests that the normal contact methods to keep people updated aren’t working or even that their service is simply struggling with demand. It’s also likely that they don’t consider these types of requests as formal FOI requests, so it is worth noting that we are likely to be slightly overstating the percentage share figures.
Free schools were a popular topic for the Department of Education – 9 out of 81 requests were on this subject, and nearly all were refused on the basis that information would be published at some unspecified date in the future.
To understand the limitations of the data analysis, please see here.
One interesting trend that has been consistently seen is that FOI requests are more frequent in odd-numbered quarters compared to even ones – if you have any ideas why this may be the case, please add them to the comments!