Comments on: What does it take to get FixMyStreet to post reports directly into a council CRM? One good public servant. http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/ Relentless user-focus on civic websites Fri, 10 Feb 2012 01:00:32 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Steven Flower http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/comment-page-1/#comment-35362 Steven Flower Mon, 17 Nov 2008 21:47:27 +0000 http://www.mysociety.org/?p=943#comment-35362 This is great news Imagine an alternative A-Z on council websites being populated with an A-Z of local authority APIs... This is great news

Imagine an alternative A-Z on council websites being populated with an A-Z of local authority APIs…

]]> By: Martin Greenwood http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/comment-page-1/#comment-33916 Martin Greenwood Fri, 14 Nov 2008 10:56:56 +0000 http://www.mysociety.org/?p=943#comment-33916 Thsi is very encouraging and shows what can be done to makes things really easy for the citizen. This might find its way into the BC2009 report! Martin Greenwood Editor of Better connected Thsi is very encouraging and shows what can be done to makes things really easy for the citizen. This might find its way into the BC2009 report!

Martin Greenwood
Editor of Better connected

]]> By: Stuart Grimshaw http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/comment-page-1/#comment-33914 Stuart Grimshaw Fri, 14 Nov 2008 10:20:02 +0000 http://www.mysociety.org/?p=943#comment-33914 It was when I last used FixMyStreet to report some dumped beer barrels that prompted me to write this entry on my blog: http://stubblog.wordpress.com/2008/07/08/councils-should-concentrate-on-providing-data-not-services-on-their-websites/ The council used the fact that FixMyStreet had experienced some difficulties to try and justify why I should have reported the problem through their website. What they failed to realise was that the problem DID get fixed vix FixMyStreet and the reason I used it was because their own behemoth of a website was too complicated and I didn't know which department I had to report it to. FixMyStreet removed that problem. It was when I last used FixMyStreet to report some dumped beer barrels that prompted me to write this entry on my blog:

http://stubblog.wordpress.com/2008/07/08/councils-should-concentrate-on-providing-data-not-services-on-their-websites/

The council used the fact that FixMyStreet had experienced some difficulties to try and justify why I should have reported the problem through their website.

What they failed to realise was that the problem DID get fixed vix FixMyStreet and the reason I used it was because their own behemoth of a website was too complicated and I didn’t know which department I had to report it to. FixMyStreet removed that problem.

]]> By: Francis Irving http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/comment-page-1/#comment-33802 Francis Irving Fri, 14 Nov 2008 01:26:28 +0000 http://www.mysociety.org/?p=943#comment-33802 A quick note that, as all mySociety software, the FixMyStreet side is open source. Here is the file describing the East Hampshire web service: https://secure.mysociety.org/cvstrac/rlog?f=mysociety/bci/perllib/EastHantsWSDL.pm And the code that calls that is in post_easthants_message in this file: https://secure.mysociety.org/cvstrac/rlog?f=mysociety/bci/bin/send-reports A quick note that, as all mySociety software, the FixMyStreet side is open source.

Here is the file describing the East Hampshire web service:

https://secure.mysociety.org/cvstrac/rlog?f=mysociety/bci/perllib/EastHantsWSDL.pm

And the code that calls that is in post_easthants_message in this file:

https://secure.mysociety.org/cvstrac/rlog?f=mysociety/bci/bin/send-reports

]]> By: Rob Dyke http://www.mysociety.org/2008/11/12/first-council-lets-fixmystreet-post-straight-to-the-crm/comment-page-1/#comment-33653 Rob Dyke Thu, 13 Nov 2008 21:30:58 +0000 http://www.mysociety.org/?p=943#comment-33653 Great news! Two questions - For which backend application? Will it be open-source? I hope so... then other councils will not have the 'cost to develop' reason not to adopt such open interfaces. Brent Council use Casework for their streetcare and other facilities management. Now Brent put planning notices on googlemaps, perhaps an API to the councils planning system is not too far away. Great news! Two questions – For which backend application? Will it be open-source? I hope so… then other councils will not have the ‘cost to develop’ reason not to adopt such open interfaces.

Brent Council use Casework for their streetcare and other facilities management. Now Brent put planning notices on googlemaps, perhaps an API to the councils planning system is not too far away.

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