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mySociety is a community which consists of a small paid core of developers in the middle of a larger crowd of volunteers, friends, and supporters. We can always use more help, whether you’re a programmer or not. Get involved today!

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FixMyStreet
Report graffiti and other local problems to your council
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I’ll do something if you will – getting support for your cause

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Latest news

eWell-Being Award
Posted by Matthew Somerville, 6th May 2008

Last week at the SustainIT eWell-Being Awards, we picked up an award for FixMyStreet. The judges said it was “[a]n excellent example of an independent website which empowers the general public in their dealings with their local council. It is a relatively simple application, yet highly effective and replicable.” One example the accompanying Independent supplement mentioned was “a community in Great Yarmouth which joined forces through FixMyStreet to clear their local unused railway track. The site made possible a dialogue between community members and the council’s community development worker, who organised a “clear up” day where locals could get involved with rectifying the situation, with tools, insurance and even a barbeque provided.” It’s great to see that sort of thing happening on the site, and also great to be recognised in this way.

In a spirit of celebration (though more to celebrate the endorsements the campaign has received), TheyWorkForYou now covers the Scottish Parliament - see the TheyWorkForYou news for more information.

Make us a ‘How to Do FOI video’ and win a mySoc hoodie (and eternal fame)
Posted by Tom Steinberg, 11th April 2008

We’re going to be adding lots of features and major design improvements to our Freedom of Information site WhatDoTheyKnow.com in the next few weeks. One thing we want to add is little explanatory videos helping describe how to make the best request possible.

Today we’re launching the hastily named WhatDoTheyKnow Video Challenge. We want you to make short videos (max 2 mins) in which you explain in a clear and friendly way how to file successful FOI requests. We’re not expecting Hollywood production values, just a friendly face and a good explanation would do fine. If you can do funny, splendid.

Instructions:
1. Record your vid
2. Upload to your video hosting venue of choice
3. Post the link as a comment to this post

We’ll send out a coveted mySociety hoodie to anyone who makes anything we’d seriously consider using (unless bazillions of people enter, of course - do you want to bankrupt us?). We don’t sell our coveted mySociety hoodies, they’re only for people who’ve done something useful for mySociety so they’ll mark you out as a pillar of the community the first time you walk down the street.

The Free Our Bills Campaign launches
Posted by Tom Steinberg, 25th March 2008

mySociety has never run a campaign before today. And we’re not sure anyone’s ever run a campaign featuring a charismatic duck-billed platypus escaping from under the closing jaws of a Parliamentary portcullis.

Platypus

Update 15.34 25/03/2008
Conservative Party leader David Cameron has just endorsed the campaign in this video.

Update 17.14 25/03/2008
Now kind words from techy Lib Dem MP Lynne Featherstone.

Update 11.38 1/04/2008
We’ve just recieved this fantastic endorsement from Nick Clegg, leader of the Liberal Democrats:

“Parliament belongs to the people. It’s time to open it up so people can find out what’s going on. mySociety has done a brilliant job in recent years in doing that - and it’s time to take this project to the next level and get information about the laws Parliament passes into the public domain.

“It takes a new MP months to figure out how the tortuous bills procedures work - so how we expect the voters to know what’s going on, I have no idea. The changes MySociety are calling for are vital so that every MP is fully accountable for the decisions they take on behalf of their constituents.

“I fully support the Free our Bills campaign, and will do all I can in Parliament to win this battle.”

Thanks Nick!

Two speeches
Posted by Francis Irving, 13th March 2008

Some of the work we do at mySociety these days is policy related, and happens behind the scenes. I’m conscious that we haven’t been blogging here like we did in the early days, and that is partly because advice and consultancy often have to be confidential.

Two speeches, both of which mention TheyWorkForYou, were recently given by senior members of the UK’s two main opposing parties. They’re both worth reading, and will set you thinking about how much further mySociety’s work can be taken.

First a recent speech by Tom Watson MP, a Cabinet Office Minister on “Transformational Government”. He talks about the massive change we are living through, in terms of how IT can and will improve Government.

Less than a decade ago, people were just recipients of information, they got what they were given when they were given it. Today, the most successful websites are those that bring together content created by the people who use them (Tom Watson)

Second a speech by David Cameron, Leader of the Opposition, which talks a lot about open knowledge. Can local government be transformed by better information? TheyWorkForYou for local councils?

We will require local authorities to publish this information - about the services they provide, council meetings and how councillors vote - online and in a standardised format. (David Cameron)

Richard Pope’s GroupsNearYou.com launches
Posted by Tom Steinberg, 29th February 2008

Say hello to GroupsNearYou.com

The Short Geeky Explanation

GroupsNearYou.com is an entirely user generated API-queryable database of the location and nature of local online communities, irrespective of the platform they are hosted on. A piece of the programmable web, in short, with local community building focus. Check this lovely example of how easily the syndicated community information can be layered onto a map, for example.

The Business Problem it Solves

Do you run a site that tells people stuff about their local area? Do you suspect that there might be quite a lot of internet enabled community activity going on in local areas that you’d like to tell your users about? Use our feeds.

The Social Problem It Solves:

There’s a proven real world social value to people belonging to very local email lists and other forms of local online community. However there is no eBay or Craiglist or other market dominant player in the local online community world, instead there’s a myriad of google groups, yahoo groups, Facebook & other YASN groups, extremely old school CCed email lists, online forums and so on. As a consequence of not having one big simple place to go to find and join local groups (many of which are not even on the web for Google to find) far fewer people ever find out about and join their local online groups. GroupsNearYou.com is about getting more people to join groups, groups that are not hosted by us, and (hopefully) mainly discovering them via uses of our syndicated info on sites that aren’t run by us. It’s a piece of pure internet infrastructure, with a positive social bent.

Who did it?

Astonishingly, the project was almost entirely built by a volunteer, Richard Pope assisted in design by another brilliant volunteer Denise Wilton. Their only reward is a highly sought after mySociety Hoodie, plus the love and gratitude of all our users.

Richard has been an amazingly dedicated volunteer for mySociety and on his own projects for over two years, and deserves the reputation he is rapidly gaining as one of the world’s truly great civic minded web innovators. The project was funded by the UK’s Government’s Ministry of Justice who have been trying to run experiments of different kinds in the realm of electronic democracy. Their money will go to help improve and grow the site, rather than building it, which is a very interesting funding model in its own right. The several hundred groups already in the system are mainly added by users of WriteToThem.com

Next steps

Almost all the groups listed in the database are in the UK at the moment, and they’re all from users of our other sites. We’re interested in working with anyone who runs sites that might want to either take information out of it, or put information into it (Hello email list/social network providers!)

Anyway, it’s dead simple really, just a little brick in the internet wall, albeit one that I hope will help a few more people meet their neighbours and improve their communities.

mySociety’s Freedom of Information site goes live
Posted by Tom Steinberg, 22nd February 2008

There’s a lot left to do, but Francis Irving’s brilliant new mySociety Freedom of Information site is now live. You can file requests to central government departments (most of the them), and browse what other people have been requesting (already fascinating). It doesn’t have a name yet, nor any slick design, nor half the features we want it to have, but it works and it gets things done.

And dammit, people, that’s what mySociety’s all about. Can we explain it any better?

mySociety builds widget for Google’s new UK politics site
Posted by Tom Steinberg, 29th January 2008

Google have launched a new UK politics site at google.co.uk/politics. mySociety were delighted to be asked to build a TheyWorkForYou widget for this site. There’s no doubt that this sort of modular re-purposing of our information is going to happen a lot more in the future, and it’s great to start out with the best of possible partners.

New mySociety Travel Time Maps are Pretty and Powerful
Posted by Tom Steinberg, 24th January 2008

You may remember that back in 2006 mySociety published some maps showing how long it took to commute places via public transport.

We’ve just made some more which have some lovely new features we reckon you’ll probably like a lot.

If you’d like to see more maps like this in your area, please ask your local transport authority to get in touch with us, or nudge these people :)

PS As always, Francis Irving remains a genius.

Please Donate to help us expand TheyWorkForYou
Posted by Tom Steinberg, 20th December 2007

Some lovely new volunteers have been working their socks off to add the Scottish Parliament to TheyWorkForYou. Yay!

Unfortunately, the server that TheyWorkForYou sits on is almost full, so we can’t launch their hard work. Boo!

TheyWorkForYou isn’t an externally funded project, and we need funding from other sources to keep it growing and improving. So if the season has filled you with generosity of spirit, why not drop us a few pennies to pay for some upgrades? Any extra beyond what we need will go into the general pot to keep mySociety running and the developers from starving.

mySociety Disruptive Technology Talks
Posted by Tom Steinberg, 24th September 2007

At mySociety we’re always very lucky to meet and spend time with some extremely diverse and impressive people.

We thought it would be great to share a bit of that good fortune by holding some talks from some of our favourite thinkers, and to have an excuse to meet more people in the wider mySociety community face to face.

To that end, we’re holding four talks in London this autumn (location TBD but almost certainly a centralish pub). Each link below goes to an Upcoming page where you can sign up to let us keep track of numbers and how big a venue we need.

4/10/2007 - Stefan Magdalinski, net-political troublemaker extraordinaire

1/11/2007 - Steve Coast, founder of Open Street Map

CANCELLED 29/11/2007 - Jason Kitcat, e-voting expert

12/12/2007 - Peter Wainman, IT-specialist solicitor and blogger

We look foward to seeing you there.

Assorted news updates
Posted by Tom Steinberg, 14th September 2007

Just a quick post to keep those of of you interested in mySociety in the loop with our activities at the moment.

New Things You Can Use Now

1. Email or RSS alerts when people report problems in your ward or your council via FixMyStreet. Ideal for councillors, people on resident’s associations, or anyone just concerned about what’s breaking and being fixed in the area right near their home.

Have a go - it’s ace when the mail comes dropping in from just down your road.

2. The Queen on TheyWorkForYou

Is this the first monarch with her own RSS feed? Would anyone really care if she was?

New Projects Coming Up

We have three major projects under way at the moment, and unusually
only two of them involve us building websites.

1. The Freedom of Information Filer and Archive website is under construction. Aiming to make it easier to make freedom of information requests, and easier for people to find what other people have found out, this is being build mainly by Francis. We’re having lots of discussions about design and features right now, and if you have anything to contribute please either get in touch or leave your ideas on the wiki page.

2. Local Email Groups Near You - an attempt to record the location of hyper local email groups and local forums and websites and to share that information on lots of other sites. Why go blindly hunting for advice on a plumber if there’s already an email list that covers your street? This is going to be a rare international project for us, so if you’re outside the UK and interested in community Internet usage, please get in touch.

3. The 90 Day Project - mySociety’s first lobbying exercise, trying to encourage parliament to take some steps to improve the way it publishes information, and to improve the tools that MPs have to
handle mail from their constituents.

There’s lots and lots more too, but we can’t blow all our surprises in one go, can we?

New Media Awards 2007
Posted by Matthew Somerville, 25th July 2007

Last night was the annual New Statesman New Media Awards, held in Westminster Abbey’s College Gardens. mySociety were finalists in two categories, Modernising Government and Contribution to Civic Society, with both Number 10 petitions and FixMyStreet nominated in both. Also, two other projects we host, PlanningAlerts and The Government Says, were both finalists in the Information & Openness category.

It was a lovely evening, seeing some people I haven’t seen for some time and meeting new people too. We ended up winning in both our categories - the Number 10 petitions site in Modernising Government, and FixMyStreet in Contribution to Civic Society, which is obviously fantastic for everyone involved. The judges were impressed at the open source nature of the petitions site, and the “deceptive simplicity” of FixMyStreet. This is now the third year in a row we’ve won the Civic Society award - TheyWorkForYou won in 2005, and WriteToThem in 2006, so we’re obviously doing something right. :)

It’s a shame that Chris could not be with us, but his mother did attend to see the projects he worked on recognised.

Thanks and congratulations to all the other winners and finalists.

FixMyStreet
Posted by Francis Irving, 16th June 2007

We’ve renamed NeighbourhoodFix-It to FixMyStreet! Everything will continue to work the same, so get reporting those abandoned fridges and uncleaned up dog poo. Old links should redirect to the new domain.

Matthew explains why we did this in the FAQ:

Wasn’t this site called Neighbourhood Fix-It?

Yes, we changed the name mid June 2007. We decided Neighbourhood Fix-It was a bit of a mouthful, hard to spell, and hard to publicise (does the URL have a dash in it or not?). The domain FixMyStreet became available recently, and everyone liked the name.

Thanks to Tom Loosemore for telling us that the old name was just too cumbersome, and Matthew for reworking it (and improving the front page to boot!) in what felt like 3 seconds flat.

UK Citizens Online Democracy launches new website
Posted by James Cronin, 10th June 2007

UK Citizens Online Democracy (UKCOD) is the charity that runs mySociety. Shockingly for an organisation that works on online projects, its own website has not been high on its priority list.

Thanks to the prodding and work of the mySociety developers and volunteers this embarrassing deficiency has now been rectified, and UKCOD is today proud to announce the launch of its own simple but hopefully informative website at http://www.ukcod.org.uk/. We aim to provide transparent and clear information on our organisation’s structure, its history, projects, finances, and the people involved.

We expect this to generate as many questions as it answers. Do please let us know if we’ve missed anything, or if there’s anything else you would like to know.

Bests,

James Cronin,
Chairman, UK Citizens Online Democracy

Calling all MPs! Here’s how you should spend 20% of your 10k
Posted by Matthew Somerville, 30th March 2007

So MPs have voted to raise a bit of cash to explain to constituents what’s going on in Parliament. mySociety partly exists to suggest how such things can be done imaginatively and successfully, and we have had the following thought.

MPs must pool at least a little of the money they’re getting to build shared tools and services, if they’re going to have any chance of using this cash effectively. Single tools that cover whole populations are generally much more effective and much better value for money than 646 duplicate, incompatible, technically inferior attempts.

So our modest proposal is this. We want an MP to use PledgeBank to make the following pledge:

“I will pool £2000 of my £10,000 into a competition pot for tools that will help MPs help constituents understand what’s going on, but only if 100 MPs will do the same.”

If it succeeds, individuals, companies, charities - whoever - could vie for slices of cash to build the sort of 21st civic infrastructure that we deserve, and a panel of MPs and advisors could pick the winners. It could be quick, effective and outside the deadening hand of official parliamentary processes.

Neighbourhood Fix-It launches
Posted by Matthew Somerville, 8th March 2007

Neighbourhood Fix-It makes it as easy as possible for citizens across the UKBritain to report local problems like fly tipping, broken lights, graffiti etc, whilst opening the problems up to browsing and public discussion of solutions.

The problem tackled

Councils across the UK do an excellent job of fixing local problems when they’re reported by citizens. However, the model for handling the information is a system of doctor-patient style confidentiality. A citizen who makes a report normally knows about a problem, and so does the council, but there is no general public way of finding out what has been reported or fixed.

Given that the nature of public problems being reported is that they are public, this seems a strange situation.

Neighbourhood Fix-It opens up and democratises the process of discovering and reporting problems, so people can see what other reports have been filed locally using the site, and can leave extra feedback and comments on the problems if they see fit.

Early successes

In quiet beta test for a few weeks prior to launch, several hundred problems have already been reported across the UK. Fixes by councils so far include:

  • Fixed paving slabs
  • Redundant estate agent signs removed
  • Filled pot holes
  • Removed graffiti

Funding and Partnership

The project was funded with £10,000 of support from the Department of Constitutional Affairs Innovations Fund, and is a partnership with the Young Foundation’s Transforming Neighbourhoods Programme, a consortium of 15 local authorities, government departments and community organisations working together on practical ways to give more powers to neighbourhoods.

Tom’s quote from the press release: “Neighbourhood Fix-It aims to change the act of reporting faults - turning it from a private one-to-one process into a public experience where residents can see if anyone else in the neighbourhood has already spotted and reported a problem, and to see how their council is acting on it. We hope the website will make the process of reporting faults more efficient, possibly reducing the number of individual reports that councils receive because people will be able to see that their neighbours have already made the call.”

RIP Chris Lightfoot - 1978 to 2007
Posted by Tom Steinberg, 5th March 2007

It is with great sadness that I must report the death of Chris Lightfoot, mySociety’s first developer and a good friend to all of us. He was found by friends at his flat on February 11th. The main announcement can be read in this post on his blog.

Chris was perhaps the pre-eminent example so far of what polymath means in the Internet age. His contributions to the world are more than just a formidable legacy of computer code of the very highest quality, for mySociety and many others. They also include substantial contributions to applied statistics, geographic information systems, economics and a range of public policy issues from identity cards to speed cameras.

Everything Chris did in these fields combined an incredulity-inducing array of technical and analytical skills with a wickedly funny, savage turn of phrase. To understand what a remarkable intellectual outlier he was, simply sift through his blog and marvel at the quantity of primary research and original coding that went into it. Documenting and exploring his work would provide material for many years of research, and yet all this was accomplished by the age of 28.

Within mySociety he was involved right from the start through the development of WriteToThem, HearFromYourMP and PledgeBank, building some amazing underpinning geographic and political web services like Gaze, MaPit and DaDem. These components make all our sites work and make a raft other tools and sites possible in the future.

For the last three or four months he was working at another employer, Media Molecule four days a week, but still helped the full time staff with the petitions work. The last major thing he built for us was the system that serves up the maps for Neighbourhood Fix-It, a site which was only just soft launched before he died, but of which he was apparently fond for its WriteToThem-like habit of getting simple things done that mattered to normal people.

Building mySociety’s major sites involved mighty team efforts, something which can obscure even huge invididual talent. So perhaps the sort of work for which Chris will be be most remembered is his wonderfully individualistic, virtuoso forays into scholastic areas in which he had no formal training. He wandered into differing disciplines, made a mark, and wandered on again like a giant that had no idea he’d just trodden on a village. The political survey work he did both hugely illuminates our understanding of our own political world, whilst raising the question “how come none of the professional political analysts thought of this?” And his travel-time maps should make everyone in government wonder if they’re sitting on information which could be reused to such amazing, potentially life changing effect.

Chris’ intellect and appetite for knowledge was surpassed by only one aspect of his character: his integrity. If you’ve ever wondered why WriteToThem goes to such lengths to protect users’ data it is largely because of his rock solid belief in the dignity and social indispensibility of privacy. Chris was an energetic campaigner in this field, notably for No2ID, who have posted a tribute.

It doesn’t stretch the truth an inch to say that with his death the whole of the UK’s citizenry, not just his family, friends and colleagues, will be worse off. Rest in peace, Chris.

Omidyar Network to fund PledgeBank outreach in the USA
Posted by Tom Steinberg, 21st December 2006

We’re delighted to announce that mySociety has been generously awarded $100,000 by Omidyar Network, a mission-based investment group committed to enabling individual self-empowerment. The purpose of the investment, our largest to date from a philanthropic source, is to spread the use of PledgeBank.com to a host of community and grassroots groups in the US.

Omidyar Network invested in PledgeBank because it encourages collective effort by enabling users to rally the support of others through their own commitment to take action.

From starting new organizations, to giving blood, to volunteering to mentor others, Pledgebank has enabled people to do things they wouldn’t have done otherwise. Just this morning we were sent these pictures of a protest in Brazil that was organised using PledgeBank.

What has been missing to date, though, has been any resource to spread the use of the tool to traditionally offline groups. Whether these are schools, community groups, NGOs, churches or neighbourhood watch groups, many could benefit from PledgeBank, but few have had the opportunity to hear about it. Therefore, PledgeBank is looking to hire an outreach coordinator who will travel around the US meeting groups, listening to their goals, and explaining how PledgeBank can help them, for free.

mySociety will be recruiting the outreach coordinator in the New Year. If you’d like to get in touch, perhaps to pre-book an appointment to meet or talk with the outreach coordinator, or because you know someone who could do the job well, please drop us a line to team@mysociety.org.

Funding for Freedom of Information
Posted by Tom Steinberg, 6th December 2006

Some super news just in. mySociety has been awarded funding by the JRSST Charitable Trust to build our Freedom of Information Filer and Archive(FOIFA), the winner of our 2006 call for proposals. This means that we will be able to start work relatively early in the New Year.

At £24,500 this is our largest ever donation from a philanthropic source of any kind. We’re very grateful to the good people at the various Rowntree trusts involved in supporting us in this way. Not only will it enable us to start relatively swiftly on the FOIFA project, but it also represents a mark of confidence in mySociety by a major player in the UK foundation world. Thank you to the JRSST, and thank you again to the developers and volunteers who have made mySociety a project worth trusting :).

HearFromYourMP turns 1
Posted by Tom Steinberg, 21st November 2006

Today is the first anniversary of the launch of HearFromYourMP.com. Whilst a bit lower profile than some of our other sites, being driven mainly by email, HearFromYourMP has had a very pleasing first year. Not only have over 25,000 people signed up across the UK, but perhaps more remarkably 84 MPs have used the service to talk with (not to) their constituents. That’s about one in five MPs asked making use within the first year, which we guess must be amongst the fastest adoptions of a new communications tool ever by parliamentarians.

The most important thing to remember about HearFromYourMP, though, is that it is designed to be there for the long haul, gently engaging with that 44% of WriteToThem users who have never written to a politician before and coaxing them into a slow but personal relationship with their representatives. And as a final thought, I note that the Liberal Democrats had 72,721 members in 2004: I wonder how long it will take this little birthday site to get there?